TicketSource vs SAP Event Ticketing

Starting Price

Not provided by vendor Not provided by vendor

Best For

Organisers of events of any size in any venue, from theatre to film to live comedy. Anyone who requires the functionality of a professional events system that's affordable and incredibly easy to use.

Cloud-based event ticketing solution designed to help sports & entertainment businesses manage events and booking processes with a 360-degree customer view, real-time analytics, social selling & more.

Rating


4.7 / 5
(311)
Read All Reviews

4.4 / 5
(234)
Read All Reviews

Ideal number of Users

1 - 1000+

Not provided by vendor

Ease of Use


4.6 / 5


  • "Fantastic service with a sensibly designed and easy to use the system. Excellent re-tweeting as well much appreciated."

  • "I called support once and they were super helpful. The icons that I placed on our website were easy to use and attractive."


3.8 / 5


  • "The features here are ambitious and with a simple business with few complexities could be nice to leverage."

  • "Is actually I really new system in my work and actually the people have adapted really good because of the user friendly interface."

Customer Support


4.8 / 5


  • "This is one of the best web based services I have ever used and backed up by a really great help desk. Everything works as it's supposed to."

  • "Customer Service staff are always extremely helpful and knowledgeable, keen to help and responsive to our issues."


4.1 / 5


  • "Production of Materials, Purchasing, Customer Service, just not POS. Although it has the ability, our business does not operate that way."

  • "It is fully integrated with all the critical modules. The user community forum is extremely helpful."

Features & Functionality


4.5 / 5


  • "The software provides real time reporting and the provision to sell tickets in-house when required. The customer support is outstanding."

  • "Ticketsource provide a very intuitive and easy to use system that was a perfect partnership for our theatre group."


4.3 / 5


  • "SAP offers powerful tools which offer lots of customization. Reliable and stable system that supports almost every one of our business processes."

  • "Time saving, Great effectiveness and efficiency, Friendly user interface, easily integrated with other systems."

Value for Money


4.6 / 5


  • "Overall, whilst there is not some features of other Box Office solutions, the service and quality of product provided at no cost is excellent."

  • "Every feature we required, easy to use interface and guidance, fast site, great pricing, nice looking front end for customers."


3.9 / 5


  • "The software is, no doubt, very powerful and has a lot of great features in it. It can automate and save a business money."

  • "As hardware prices continue to fall and become more powerful, it is only a matter of time before HANA hardware becomes truly commoditised."

Product Features

  • check Barcode / Ticket Scanning
  • check Concessions Management
  • check Customer Data Management
  • check Employee Management
  • check Kiosk Ticketing
  • check Mobile Ticketing
  • check Online Ticketing
  • check Onsite Ticketing
  • check POS
  • check Print-at-Home
  • check Promotions Management
  • check Season Tickets
  • check Seating Map
  • close Ticket Brokering
  • check Ticket Reservations
  • check Website Management
  • close Barcode / Ticket Scanning
  • close Concessions Management
  • close Customer Data Management
  • close Employee Management
  • close Kiosk Ticketing
  • close Mobile Ticketing
  • check Online Ticketing
  • check Onsite Ticketing
  • check POS
  • close Print-at-Home
  • check Promotions Management
  • close Season Tickets
  • close Seating Map
  • close Ticket Brokering
  • close Ticket Reservations
  • check Website Management

Screenshots

View 5 screenshots 176309 thumb
View 3 screenshots 149978 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • close In Person
  • check Live Online
  • close Webinars
  • close Documentation
  • close In Person
  • check Live Online
  • close Webinars
  • close Documentation

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TicketSource vs SAP Event Ticketing

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