TicketPeak vs SimpleTix

Starting Price

$0.75/month

$0.79/month

Best For

Frequent event producers selling a minimum of 2,000 tickets per year. Musical Theater Organizations: Community Theaters, Colleges, High Schools, Performing Arts, Symphonies, Music Venues, Nightclubs

Conferences, Live performance events, festivals,

Ideal number of Users

1 - 499

1000+

Rating


4.6 / 5
(30)
Read All Reviews

4.7 / 5
(54)
Read All Reviews

Ease of Use


4.4 / 5


  • "User friendly system for our customers purchasing and families registering their kids for classes."

  • "Ease of use when purchasing tickets (except on mobile devices). Customizable of seat plan."


4.4 / 5


  • "Feature packed - Easy to use - Great customer service."

  • "This was amazingly intuitive software that allowed me to customize how we sold tickets, what they looked like and how to keep track of sales."

Customer Support


4.9 / 5


  • "I appreciated the quick and personal customer service."

  • "Being able to run the "Customer Report" for a Date Range, like the "Detailed Customer Report."


4.8 / 5


  • "Customer service is helpful and very responsive."

  • "Great experience, particularly with customer support."

Features & Functionality


4.2 / 5


  • "Getting started using TicketPeak is a quick and easy process."

  • "We were gypies for 24 years, then we were fortunate to have been able to build our own stand alone theater. We then needed a ticket company."


4.4 / 5


  • "Reporting is good and box office tools are helpful. The new smart phone apps are a wonderful addition to the product suite."

  • "Love the interactive seating charts. Simpletix works with my SquareUp account so I get my $$ quickly."

Value for Money


4.6 / 5



4.9 / 5


  • "I would not recommend this system; we will be abandoning it at the end of this season, even though we love the price."

  • "Anytime I have questions, SimpleTix is just a phone or or email away with the best costumer service on planet earth."

Product Features

  • Barcode / Ticket Scanning
  • Concessions Management
  • Customer Data Management
  • Employee Management
  • Kiosk Ticketing
  • Mobile Ticketing
  • Online Ticketing
  • Onsite Ticketing
  • POS
  • Print-at-Home
  • Promotions Management
  • Season Tickets
  • Seating Map
  • Ticket Brokering
  • Ticket Reservations
  • Website Management
  • Barcode / Ticket Scanning
  • Concessions Management
  • Customer Data Management
  • Employee Management
  • Kiosk Ticketing
  • Mobile Ticketing
  • Online Ticketing
  • Onsite Ticketing
  • POS
  • Print-at-Home
  • Promotions Management
  • Season Tickets
  • Seating Map
  • Ticket Brokering
  • Ticket Reservations
  • Website Management

Screenshots

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Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • close In Person
  • check Live Online
  • close Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation

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TicketPeak vs SimpleTix

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