When I Work vs UltiPro

Starting Price

$1.50/month/user

Not provided by vendor

Best For

From small businesses to large enterprise operations, management teams in every industry are using When I Work's free (up to 75 employees) software to fix employee scheduling & improve communication.

We market our UltiPro solution primarily to companies with more than 100 employees across all industries.

Rating


4.5 / 5
(756)
Read All Reviews

4.1 / 5
(854)
Read All Reviews

Ideal number of Users

1 - 1000+

1000+

Ease of Use


4.5 / 5


  • "This is a great program for helping our team keep track of their work schedules. Very user friendly and easy for any administrator to use."

  • "Clean, User Friendly interface. Great support, quick to reach out."


4 / 5


  • "What I like best about the core HR product is that it is user friendly and intuitive."

  • "Just not a user friendly system. Hopefully, the upgrade will improve some features."

Customer Support


4.5 / 5


  • "From our initial trial, the When I Work staff has been nothing but fantastic about providing excellent customer service and assistance."

  • "The customer support team is available immediately through their live chat. They have always been very helpful and friendly."


3.8 / 5


  • "Easy to maneuver, has great features and functionality as well a good customer support system. Able to fine everything I need."

  • "I like the simplicity of use, and customer service has been great."

Features & Functionality


4.3 / 5


  • "I love how easy this software is to use and how intuitive it is. I also love the chat feature."

  • "Happy and helpful staff to assist with any questions or concerns. They get back to you very quickly when you contact them."


4 / 5


  • "Certainly take training and take advantage of the free quick tours. It's a great product but is very different than what I used before."

  • "Usability and reporting functionality. The software is easy to navigate and the support is fantastic."

Value for Money


4.5 / 5


  • "Everything, low cost, customer service is OUTSTANDING, user friendly."

  • "Easy to use calendar, schedule creation for my employees, a lot of help from this company when I needed it, an affordable purchase price."


4 / 5


  • "Being able to use fingerprinting and easing on-boarding processes has been heaven sent, and this has made the software worth the cost."

  • "Their product may cost more than others, but the ease of use and "one-stop shop" for pretty much all HR and payroll needs can't be beaten."

Product Features

  • close Biometric Recognition
  • check Messaging
  • check Mobile Access
  • check Online Punch Card
  • check Payroll Management
  • close Punch card
  • check Reporting/Analytics
  • check Salaried Employee Tracking
  • check Sick Leave Tracking
  • check TimeSheet Management
  • check Vacation/Leave Tracking
  • check Workstation Tracking
  • check Biometric Recognition
  • check Messaging
  • check Mobile Access
  • check Online Punch Card
  • check Payroll Management
  • check Punch card
  • check Reporting/Analytics
  • check Salaried Employee Tracking
  • check Sick Leave Tracking
  • check TimeSheet Management
  • check Vacation/Leave Tracking
  • close Workstation Tracking

Screenshots

Capterra screenshot placeholder
Capterra screenshot placeholder

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation

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When I Work vs UltiPro

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