--- title: "Best User Testing Software 2026 | Capterra" description: "Find the top User Testing software of 2026 on Capterra. Based on millions of verified user reviews - compare and filter for whats important to you to find the best tools for your needs." source_url: "https://www.capterra.com/user-testing-software/" page_type: "category" language: "en" --- # Best User Testing Software ## Tricentis Tosca Rating: 4.2 out of 5 (18 reviews) Profile: [Tricentis Tosca](https://www.capterra.com/p/242193/Tricentis-Tosca/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? Tricentis Tosca is a market-leading end-to-end test automation technology that accelerates innovation across your enterprise. #### Rating breakdown - Ease of Use: 3.8 out of 5 - Customer Service: 4.1 out of 5 - Features: 4.3 out of 5 - Value for Money: 3.9 out of 5 #### Pros and cons based on reviews Not available #### Starting price Starting price: Not available Pricing details: Flat Rate, One Time Free trial: Yes Free demo: Yes ### Features tab #### Most popular features - Reporting/Analytics: Not available - Video recording/Transcriptions: Not available - Audience Targeting: Not available - Surveys & Feedback: Not available - Moderated Usability Testing: Not available - Heatmaps: Not available - Quantitative Metrics: Not available - A/B Testing: Not available - Annotations: Not available - AI Copilot: Not available - Generative AI: Not available ### Gallery tab Ease of use: 3.8 out of 5 (18 reviews) ### Integrations tab Tricentis Tosca connects with 9+ software tools. [See all integrations](https://www.capterra.com/p/242193/Tricentis-Tosca/#integrations) #### Most popular integrations - Jira: 4.5 rating - Zendesk Suite: 4.4 rating - Jenkins: 5.0 rating - ServiceNow: 4.5 rating - Azure DevOps: 4.4 rating - Tricentis qTest: 4.0 rating - Polarion ALM: 4.4 rating - Selenium IDE: 4.4 rating - Applause: 5.0 rating --- ## Testiny Rating: 5.0 out of 5 (5 reviews) Profile: [Testiny](https://www.capterra.com/p/10004572/Testiny/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? Testiny is an SaaS-based straight-forward test management tool designed for simplicity with an advanced feature set. #### Rating breakdown - Ease of Use: 5.0 out of 5 - Customer Service: 5.0 out of 5 - Features: 4.8 out of 5 - Value for Money: 5.0 out of 5 #### Pros and cons based on reviews Not available #### Starting price Starting price: $18.50 Pricing details: Per User, Per Month Free trial: Yes Free demo: Yes ### Features tab #### Most popular features - Reporting/Analytics: Available - Video recording/Transcriptions: Not available - Audience Targeting: Not available - Surveys & Feedback: Not available - Moderated Usability Testing: Not available - Heatmaps: Not available - Quantitative Metrics: Not available - A/B Testing: Not available - Annotations: Not available - AI Copilot: Not available - Generative AI: Not available ### Gallery tab Ease of use: 5.0 out of 5 (5 reviews) ### Integrations tab Testiny connects with 22+ software tools. [See all integrations](https://www.capterra.com/p/10004572/Testiny/#integrations) #### Most popular integrations - Jira: 4.4 rating - Asana: 4.5 rating - GitHub: 4.8 rating - Todoist: 4.6 rating - GitLab: 4.6 rating - Jenkins: 4.5 rating - Redmine: 4.1 rating - Travis CI: 4.1 rating - CircleCI: 4.6 rating --- ## Testlio Rating: 5.0 out of 5 (1 reviews) Profile: [Testlio](https://www.capterra.com/p/159574/Testlio/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? Testlio is a global software testing company with proven solutions in manual testing, test automation, and fused software testing. #### Rating breakdown - Ease of Use: 5.0 out of 5 - Customer Service: 5.0 out of 5 - Features: 4.0 out of 5 - Value for Money: 5.0 out of 5 #### Pros and cons based on reviews Not available #### Starting price Starting price: Not available Pricing details: Per Feature Free trial: No Free demo: No ### Features tab #### Most popular features - Reporting/Analytics: Available - Video recording/Transcriptions: Not available - Audience Targeting: Not available - Surveys & Feedback: Not available - Moderated Usability Testing: Not available - Heatmaps: Not available - Quantitative Metrics: Not available - A/B Testing: Available - Annotations: Not available - AI Copilot: Not available - Generative AI: Not available ### Gallery tab Ease of use: 5.0 out of 5 (1 reviews) ### Integrations tab Testlio connects with 16+ software tools. [See all integrations](https://www.capterra.com/p/159574/Testlio/#integrations) #### Most popular integrations - Slack: 4.7 rating - Trello: 4.5 rating - ClickUp: 4.6 rating - GitLab: 4.6 rating - BrowserStack: 4.6 rating - Shortcut: 4.6 rating - TestRail: 4.3 rating - Pivotal Tracker: 4.3 rating - CircleCI: 4.6 rating --- ## Maze Rating: 4.5 out of 5 (10 reviews) Profile: [Maze](https://www.capterra.com/p/200860/Maze/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? Maze is the continuous product discovery platform for user-centric product teams. Unlock user insights, make better product decisions. #### Rating breakdown - Ease of Use: 4.3 out of 5 - Customer Service: 3.8 out of 5 - Features: 4.2 out of 5 - Value for Money: 4.1 out of 5 #### Pros and cons based on reviews Not available #### Starting price Starting price: $75.00 Pricing details: Per User, Per Month Free trial: Yes Free demo: Yes ### Features tab #### Highest rated features - Usability Testing: 5.0 rating - Heatmaps: 4.5 rating - Reporting/Analytics: 4.5 rating - Visual Analytics: 5.0 rating #### Lowest rated features - Video recording/Transcriptions: 3.5 rating - Surveys & Feedback: 3.0 rating - Customer Segmentation: 4.0 rating - Quantitative Metrics: 4.0 rating ### Gallery tab Ease of use: 4.3 out of 5 (10 reviews) ### Integrations tab Maze connects with 5+ software tools. [See all integrations](https://www.capterra.com/p/200860/Maze/#integrations) #### Most popular integrations - Slack: 4.7 rating - Adobe XD: 4.5 rating - Figma: 5.0 rating - Sketch: 4.6 rating - Marvel: 4.5 rating --- ## EthOS Profile: [EthOS](https://www.capterra.com/p/251540/EthOS/) Visible tabs: Overview, Features, Gallery ### Overview tab #### What is this product about? Boost your customer empathy and qualitative research efficiency with EthOS. #### Pros and cons based on reviews Not available #### Starting price Starting price: Not available Free trial: No Free demo: No ### Features tab #### Most popular features - Reporting/Analytics: Available - Video recording/Transcriptions: Available - Audience Targeting: Available - Surveys & Feedback: Available - Moderated Usability Testing: Available - Heatmaps: Available - Quantitative Metrics: Available - A/B Testing: Available - Annotations: Not available - AI Copilot: Not available - Generative AI: Available ### Gallery tab --- ## BrowserStack Rating: 4.6 out of 5 (775 reviews) Profile: [BrowserStack](https://www.capterra.com/p/162900/BrowserStack/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? BrowserStack is the leading test platform built for developers & QAs to expand test coverage, scale & optimize testing. #### Rating breakdown - Ease of Use: 4.6 out of 5 - Customer Service: 4.4 out of 5 - Features: 4.5 out of 5 - Value for Money: 4.2 out of 5 #### Pros and cons based on reviews Pros: - Comprehensive automation integration - Reliable cross-platform quality assurance Cons: - Occasional latency and slowdowns - Intermittent glitches and instability #### Starting price Starting price: $39.00 Pricing details: Flat Rate, Per Month Free trial: Yes Free demo: No ### Features tab #### Highest rated features - Usability Testing: 4.6 rating - Reporting/Analytics: 4.3 rating - Video recording/Transcriptions: 4.4 rating - Moderated Usability Testing: 4.3 rating #### Lowest rated features - Surveys & Feedback: 4.1 rating - Heatmaps: 4.1 rating - Quantitative Metrics: 4.2 rating - Audience Targeting: 4.2 rating #### Feature-related review snippet Reviewer: Fabien D. Reviewer details: Music, 1-10 employees Published: August 26, 2024 > "The user interface is intuitive, and the integration with other tools is seamless, which enhances productivity." ### Gallery tab Ease of use: 4.6 out of 5 (775 reviews) #### Related review snippet Reviewer: Alok K. Reviewer details: Retail, 501-1,000 employees Published: April 7, 2026 > "Features like real‑device access, detailed logs, screenshots, and video recordings significantly speed up debugging and improve test stability." ### Integrations tab BrowserStack connects with 16+ software tools. [See all integrations](https://www.capterra.com/p/162900/BrowserStack/#integrations) #### Most popular integrations - Slack: 4.6 rating - Trello: 4.5 rating - Jira: 4.4 rating - WordPress: 4.6 rating - GitHub: 4.7 rating - Zapier: 4.7 rating #### Integrations-related review snippet Reviewer: Hemangshu D. Reviewer details: Computer Software, 11-50 employees Published: April 27, 2026 > "Browserstack provides a wide range of testing products which have AI integrated in them. And integrating them is easy once you get the flow." --- ## Hotjar Rating: 4.6 out of 5 (543 reviews) Profile: [Hotjar](https://www.capterra.com/p/163516/Hotjar/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? Hotjar provides product experience insights. Understand how users behave on your site, what they need, and how they feel, fast. #### Rating breakdown - Ease of Use: 4.6 out of 5 - Customer Service: 4.5 out of 5 - Features: 4.5 out of 5 - Value for Money: 4.4 out of 5 #### Pros and cons based on reviews Pros: - Comprehensive user behavior analysis - Detailed visitor engagement tracking Cons: - Session recording usability challenges - Technical limitations and glitches #### Starting price Starting price: $39.00 Pricing details: Other, Per Month Free trial: Yes Free demo: No ### Features tab #### Highest rated features - Heatmaps: 4.5 rating - Activity Tracking: 4.5 rating - Reporting/Analytics: 4.5 rating - Usability Testing: 4.6 rating #### Lowest rated features - Alerts/Notifications: 3.7 rating - Data Import/Export: 4.0 rating - Search/Filter: 3.0 rating - Audience Targeting: 4.0 rating #### Feature-related review snippet Reviewer: Rodrigo T. Reviewer details: Information Technology and Services, 10,001+ employees Published: October 25, 2024 > "Its seamless integration with other marketing tools provides deep insights into user behavior, allowing you to identify large-scale patterns and continually improve user experience." ### Gallery tab Ease of use: 4.6 out of 5 (543 reviews) #### Related review snippet Reviewer: Peter C. Reviewer details: Information Technology and Services, 1,001-5,000 employees Published: July 1, 2026 > "Hotjar has provided us with such incredible insights about how prospects and customers actually interact with our website, which enable us to tailor our approach to them." ### Integrations tab Hotjar connects with 71+ software tools. [See all integrations](https://www.capterra.com/p/163516/Hotjar/#integrations) #### Most popular integrations - Slack: 5.0 rating - Microsoft Excel: 4.8 rating - Mailchimp: 4.5 rating - OneDrive: 4.5 rating - HubSpot Marketing Hub: 5.0 rating - Zapier: 4.7 rating #### Integrations-related review snippet Reviewer: Atul M. Reviewer details: Arts and Crafts, Self-employed Published: January 5, 2023 > "Hotjar can be easily integrated with a range of other tools and platforms, including Google Analytics." --- ## XM for Strategy & Research Rating: 4.7 out of 5 (426 reviews) Profile: [XM for Strategy & Research](https://www.capterra.com/p/72396/Strategy-and-Research/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? Conduct smarter, faster research with the world's most sophisticated, easy-to-use platform. #### Rating breakdown - Ease of Use: 4.4 out of 5 - Customer Service: 4.6 out of 5 - Features: 4.6 out of 5 - Value for Money: 4.4 out of 5 #### Pros and cons based on reviews Pros: - Flexible and intuitive survey creation - Versatile and professional surveys Cons: - High and complex pricing - Cumbersome and slow navigation #### Starting price Starting price: Not available Free trial: No Free demo: No ### Features tab #### Highest rated features - Customizable Fields: 5.0 rating - Reporting/Analytics: 5.0 rating - Tagging: 5.0 rating #### Feature-related review snippet Reviewer: Michael M. Reviewer details: Financial Services, 1,001-5,000 employees Published: April 27, 2023 > "Furthermore, the intuitive interface of Qualtrics makes it easy to use and minimizes the learning curve for survey creation." ### Gallery tab Ease of use: 4.4 out of 5 (426 reviews) #### Related review snippet Reviewer: Ginger S. Reviewer details: Education Management, 201-500 employees Published: July 10, 2025 > "Mostly I and my team used it for collecting basic data, however, when I had the opportunity to use it for research data collection, I was impressed with the flexibility of the settings and logic to deploy a high-level, IRB-approved survey." ### Integrations tab XM for Strategy & Research connects with 40+ software tools. [See all integrations](https://www.capterra.com/p/72396/Strategy-and-Research/#integrations) #### Most popular integrations - Slack: 4.7 rating - Salesforce Sales Cloud: 4.4 rating - Jira: 4.4 rating - HubSpot CRM: 4.5 rating - Zendesk Suite: 4.4 rating - Freshdesk: 4.5 rating #### Integrations-related review snippet Reviewer: Verified Reviewer Reviewer details: Management Consulting, 11-50 employees Published: January 14, 2021 > "As well, it integrates with Salesforce CRM." --- ## TestRail Rating: 4.3 out of 5 (179 reviews) Profile: [TestRail](https://www.capterra.com/p/128204/TestRail/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? TestRail is an AI-driven test management tool built to help QA teams streamline testing, integrate with DevOps, and optimize quality. #### Rating breakdown - Ease of Use: 4.2 out of 5 - Customer Service: 4.1 out of 5 - Features: 4.2 out of 5 - Value for Money: 4.1 out of 5 #### Pros and cons based on reviews Not available #### Starting price Starting price: $38.00 Pricing details: Per User, Per Month Free trial: Yes Free demo: No ### Features tab #### Highest rated features - Reporting/Analytics: 4.4 rating - Access Controls/Permissions: 4.3 rating - Data Import/Export: 4.3 rating - Reporting & Statistics: 4.5 rating #### Lowest rated features - Alerts/Notifications: 4.0 rating - Software Testing Management: 4.5 rating #### Feature-related review snippet Reviewer: Mirza S. Reviewer details: Information Technology and Services, 11-50 employees Published: August 13, 2021 > "I'm very happy with it, it's stable, has a slick UI and overall it's a well-built product." ### Gallery tab Ease of use: 4.2 out of 5 (179 reviews) #### Related review snippet Reviewer: Rakhi V. Reviewer details: Information Technology and Services, 51-200 employees Published: March 31, 2026 > "I also really value the way it supports repeatable execution through test runs and results tracking—so regression cycles feel more controlled, progress is visible at a glance, and there’s a reliable history of what was tested and what needs re-testing after the dev fixes." ### Integrations tab TestRail connects with 28+ software tools. [See all integrations](https://www.capterra.com/p/128204/TestRail/#integrations) #### Most popular integrations - Trello: 4.5 rating - Jira: 4.5 rating - GitHub: 4.5 rating - Bitbucket: 4.6 rating - GitLab: 4.6 rating - Redmine: 4.1 rating - Pivotal Tracker: 4.3 rating - Bugzilla: 4.1 rating - Travis CI: 4.1 rating --- ## UserTesting Rating: 4.5 out of 5 (131 reviews) Profile: [UserTesting](https://www.capterra.com/p/173755/UserTesting/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? UserTesting helps organizations to create the best customer experience powered by human insights. #### Rating breakdown - Ease of Use: 4.4 out of 5 - Customer Service: 4.4 out of 5 - Features: 4.5 out of 5 - Value for Money: 4.5 out of 5 #### Pros and cons based on reviews Not available #### Starting price Starting price: $250.00 Pricing details: Per User, One Time Free trial: Yes Free demo: No ### Features tab #### Highest rated features - Usability Testing: 4.5 rating - Audience Targeting: 4.2 rating - Surveys & Feedback: 4.2 rating - Reporting/Analytics: 4.3 rating #### Lowest rated features - Engagement Tracking: 3.9 rating - Customer Segmentation: 3.8 rating - Alerts/Notifications: 4.0 rating - Visual Analytics: 4.0 rating #### Feature-related review snippet Reviewer: Verified Reviewer Reviewer details: Hospital & Health Care, 10,001+ employees Published: July 2, 2024 > "I appreciate UserTesting for providing many testing opportunities for people of various demographics, jobs, and hobbies." ### Gallery tab Ease of use: 4.4 out of 5 (131 reviews) #### Related review snippet Reviewer: Jeswanth P. Reviewer details: Information Technology and Services, Self-employed Published: May 7, 2026 > "The process of onboarding is also quit easy, they Just tell me to review the website with thoughts out loud and then the test will be automatically uploaded when it is finished." ### Integrations tab UserTesting connects with 5+ software tools. [See all integrations](https://www.capterra.com/p/173755/UserTesting/#integrations) #### Most popular integrations - Slack: 4.7 rating - Trello: 4.5 rating - Jira: 4.4 rating - Google Calendar: 4.8 rating - Microsoft Outlook: 4.5 rating --- ## Survicate Rating: 4.6 out of 5 (99 reviews) Profile: [Survicate](https://www.capterra.com/p/132914/Survicate/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? Collect, analyze, and act on customer feedback across channels with Survicate. Use AI, 40+ native integrations, translations, and more. #### Rating breakdown - Ease of Use: 4.7 out of 5 - Customer Service: 4.8 out of 5 - Features: 4.3 out of 5 - Value for Money: 4.3 out of 5 #### Pros and cons based on reviews Not available #### Starting price Starting price: $0.00 Pricing details: Other Free trial: Yes Free demo: No ### Features tab #### Highest rated features - Reporting/Analytics: 4.6 rating - Surveys & Feedback: 5.0 rating - Customizable Questions: 5.0 rating - Data Import/Export: 3.7 rating #### Lowest rated features - API: 2.0 rating - Third-Party Integrations: 4.0 rating - Access Controls/Permissions: 4.0 rating - Real-Time Data: 4.5 rating #### Feature-related review snippet Reviewer: Verified Reviewer Reviewer details: Internet, 51-200 employees Published: November 3, 2025 > "I like how user friendly survicate is and how intuitive the analytics dashboard is." ### Gallery tab Ease of use: 4.7 out of 5 (99 reviews) #### Related review snippet Reviewer: Verified Reviewer Reviewer details: Computer Software, 51-200 employees Published: November 25, 2025 > "Creating fully integrated surveys in my platform is simple, fast, and seamless for every user today, including features for Learning Curve, Review Feedback, and Template Customization." ### Integrations tab Survicate connects with 68+ software tools. [See all integrations](https://www.capterra.com/p/132914/Survicate/#integrations) #### Most popular integrations - Slack: 4.7 rating - Mailchimp: 4.5 rating - WordPress: 4.6 rating - HubSpot Marketing Hub: 4.5 rating - Zendesk Suite: 4.4 rating - Pipedrive: 4.5 rating #### Integrations-related review snippet Reviewer: Ben H. Reviewer details: Information Services, 201-500 employees Published: September 18, 2024 > "A decent set of integrations to connect to platform" --- ## Dovetail Rating: 4.6 out of 5 (97 reviews) Profile: [Dovetail](https://www.capterra.com/p/174077/Dovetail/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? Dovetail is the only AI-first insights hub that automatically centralizes scattered customer feedback. #### Rating breakdown - Ease of Use: 4.6 out of 5 - Customer Service: 4.7 out of 5 - Features: 4.3 out of 5 - Value for Money: 4.4 out of 5 #### Pros and cons based on reviews Not available #### Starting price Starting price: $0.00 Pricing details: Flat Rate, Per Month Free trial: Yes Free demo: No ### Features tab #### Highest rated features - Annotations: 4.8 rating - Data Import/Export: 5.0 rating - Commenting/Notes: 5.0 rating - Usability Testing: 4.8 rating #### Lowest rated features - Activity Dashboard: 3.0 rating - Customizable Fields: 3.7 rating - Surveys & Feedback: 3.5 rating - Tagging: 4.3 rating ### Gallery tab Ease of use: 4.6 out of 5 (97 reviews) #### Related review snippet Reviewer: Milos D. Reviewer details: Information Technology and Services, 1,001-5,000 employees Published: October 15, 2024 > "Dovetail has been a game changer for us when it comes to having a research repository, sharing, analysing and synthesising research notes and extracting insights from our user research interviews using Dovetail's new Ai features means we can do that in half the time it used to take us when we didn't use Dovetail." ### Integrations tab Dovetail connects with 31+ software tools. [See all integrations](https://www.capterra.com/p/174077/Dovetail/#integrations) #### Most popular integrations - Dropbox: 4.5 rating - Jira: 4.4 rating - Asana: 4.5 rating - Google Forms: 4.7 rating - Evernote Teams: 4.4 rating - Intercom: 4.5 rating - Typeform: 4.7 rating - Help Scout: 4.6 rating - Survicate: 4.6 rating --- ## Luciq Rating: 4.6 out of 5 (95 reviews) Profile: [Luciq](https://www.capterra.com/p/166279/Instabug/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? Instabug's AI-powered mobile observability platform drives app growth by optimizing performance and enhancing user experience #### Rating breakdown - Ease of Use: 4.5 out of 5 - Customer Service: 4.6 out of 5 - Features: 4.4 out of 5 - Value for Money: 4.0 out of 5 #### Pros and cons based on reviews Not available #### Starting price Starting price: Not available Pricing details: Other Free trial: Yes Free demo: No ### Features tab #### Most popular features - Reporting/Analytics: Available - Video recording/Transcriptions: Not available - Audience Targeting: Not available - Surveys & Feedback: Available - Moderated Usability Testing: Not available - Heatmaps: Not available - Quantitative Metrics: Not available - A/B Testing: Not available - Annotations: Not available - AI Copilot: Not available - Generative AI: Not available ### Gallery tab Ease of use: 4.5 out of 5 (95 reviews) #### Related review snippet Reviewer: Mauro D. Reviewer details: Transportation/Trucking/Railroad, 51-200 employees Published: September 23, 2025 > "How comprehensive are the metrics calculated for the app, the detailed information about sessions and bug reports, and how easy it is to navigate through its interface." ### Integrations tab Luciq connects with 23+ software tools. [See all integrations](https://www.capterra.com/p/166279/Instabug/#integrations) #### Most popular integrations - Slack: 4.7 rating - Trello: 4.5 rating - Basecamp: 4.3 rating - Asana: 4.5 rating - GitHub: 4.8 rating - Zendesk Suite: 4.4 rating - Freshdesk: 4.5 rating - Zapier: 4.7 rating - Bitbucket: 4.6 rating --- ## Userbrain Rating: 4.2 out of 5 (88 reviews) Profile: [Userbrain](https://www.capterra.com/p/141082/Userbrain/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? Your go-to user testing tool. #### Rating breakdown - Ease of Use: 4.5 out of 5 - Customer Service: 4.5 out of 5 - Features: 4.0 out of 5 - Value for Money: 4.3 out of 5 #### Pros and cons based on reviews Not available #### Starting price Starting price: $0.00 Pricing details: Usage Based Free trial: Yes Free demo: No ### Features tab #### Highest rated features - Usability Testing: 4.4 rating - Video recording/Transcriptions: 4.1 rating - Surveys & Feedback: 3.8 rating - Annotations: 3.6 rating #### Lowest rated features - Audience Targeting: 2.6 rating - A/B Testing: 2.7 rating - Quantitative Metrics: 3.2 rating - Reporting/Analytics: 3.6 rating #### Feature-related review snippet Reviewer: Verified Reviewer Reviewer details: Consumer Electronics, 1,001-5,000 employees Published: November 24, 2021 > "Incredibly easy to set up a usability test with remote users recruited by UB." ### Gallery tab Ease of use: 4.5 out of 5 (88 reviews) #### Related review snippet Reviewer: Verified Reviewer Reviewer details: Design, 1-10 employees Published: August 14, 2023 > "I have found their customer support team especially outstanding - they have acted on my case promptly, and I have managed to gather testing results in almost no time after their support." ### Integrations tab Userbrain connects with 1+ software tools. [See all integrations](https://www.capterra.com/p/141082/Userbrain/#integrations) #### Most popular integrations - Google Analytics 360: 4.7 rating #### Integrations-related review snippet Reviewer: Jessica A. Reviewer details: Internet, 51-200 employees Published: November 5, 2020 > "This makes the tool ideal for integration into the development process." --- ## Lyssna Rating: 4.6 out of 5 (87 reviews) Profile: [Lyssna](https://www.capterra.com/p/178766/UsabilityHub/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? Lyssna is a user research platform that enables you to test designs with real users to gain audience insights. #### Rating breakdown - Ease of Use: 4.6 out of 5 - Customer Service: 4.4 out of 5 - Features: 4.3 out of 5 - Value for Money: 4.3 out of 5 #### Pros and cons based on reviews Not available #### Starting price Starting price: $0.00 Pricing details: Flat Rate, Per Month Free trial: Yes Free demo: No ### Features tab #### Highest rated features - Usability Testing: 4.5 rating - Surveys & Feedback: 4.7 rating - Reporting/Analytics: 4.1 rating - Audience Targeting: 4.2 rating #### Lowest rated features - Video recording/Transcriptions: 3.4 rating - Heatmaps: 3.9 rating - Quantitative Metrics: 4.2 rating - Customizable Fields: 3.7 rating #### Feature-related review snippet Reviewer: Brad G. Reviewer details: Marketing and Advertising, 501-1,000 employees Published: September 16, 2025 > "A few more customisation options would be great to see" ### Gallery tab Ease of use: 4.6 out of 5 (87 reviews) #### Related review snippet Reviewer: Mohammed Valiullah H. Reviewer details: Management Consulting, 51-200 employees Published: February 26, 2025 > "I loved using Lyssna because it enabled us to conduct remote user testing in a time-efficient manner and capture data that we can use in the backend to synthesize and iterate upon." ### Integrations tab Lyssna connects with 4+ software tools. [See all integrations](https://www.capterra.com/p/178766/UsabilityHub/#integrations) #### Most popular integrations - Microsoft Teams: 4.5 rating - Google Calendar: 4.0 rating - Microsoft Outlook: 4.5 rating - Figma: 4.8 rating #### Integrations-related review snippet Reviewer: Camila R. Reviewer details: Financial Services, 5,001-10,000 employees Published: November 7, 2024 > "Ease of use and full integration with figma, the pricing model is also very convenient" --- ## Crazy Egg Rating: 4.4 out of 5 (86 reviews) Profile: [Crazy Egg](https://www.capterra.com/p/163520/Crazy-Egg/) Visible tabs: Overview, Features, Integrations ### Overview tab #### What is this product about? heatmap snapshots, scrollmap reports, #### Rating breakdown - Ease of Use: 4.5 out of 5 - Customer Service: 4.1 out of 5 - Features: 4.4 out of 5 - Value for Money: 4.0 out of 5 #### Pros and cons based on reviews Not available #### Starting price Starting price: $24.00 Pricing details: Flat Rate, Per Month Free trial: Yes Free demo: No ### Features tab #### Highest rated features - Activity Tracking: 5.0 rating - Conversion Rate Optimization: 4.8 rating - Heatmaps: 4.8 rating - Usability Testing: 4.8 rating #### Lowest rated features - Audience Targeting: 4.0 rating - Search/Filter: 4.0 rating - Performance Metrics: 5.0 rating - A/B Testing: 5.0 rating #### Feature-related review snippet Reviewer: Ahmed Samy E. Reviewer details: Marketing and Advertising, 1-10 employees Published: November 14, 2022 > "Crazy eggs helped me test the elements of the above fold area in my first website via heatmaps and click maps, Its features were very intuitive and didn't required any technical skills." ### Integrations tab Crazy Egg connects with 3+ software tools. [See all integrations](https://www.capterra.com/p/163520/Crazy-Egg/#integrations) #### Most popular integrations - WordPress: 4.6 rating - Shopify: 4.5 rating - AWeber: 4.4 rating #### Integrations-related review snippet Reviewer: Amit N. Reviewer details: Internet, 501-1,000 employees Published: November 9, 2020 > "I liked the simplicity of installation and use." --- ## Centercode Rating: 4.2 out of 5 (77 reviews) Profile: [Centercode](https://www.capterra.com/p/221968/CenterCode/) Visible tabs: Overview, Features, Gallery ### Overview tab #### What is this product about? Product ops teams use Centercode to identify real-world issues, areas to improve, and features users love to build amazing products. #### Rating breakdown - Ease of Use: 3.4 out of 5 - Customer Service: 4.5 out of 5 - Features: 4.0 out of 5 - Value for Money: 4.1 out of 5 #### Pros and cons based on reviews Not available #### Starting price Starting price: Not available Pricing details: Per User, Per Month Free trial: No Free demo: No ### Features tab #### Highest rated features - Customer Segmentation: 5.0 rating - Reporting/Analytics: 5.0 rating - Survey/Poll Management: 5.0 rating - Surveys & Feedback: 5.0 rating #### Lowest rated features - Usability Testing: 3.0 rating #### Feature-related review snippet Reviewer: Alex L. Reviewer details: Transportation/Trucking/Railroad, 501-1,000 employees Published: November 6, 2020 > "It's a productivity multiplier, allowing one experienced user to accomplish about 4X as much as they'd be able to do without it. While the price is on the higher end for what you get, their support is fantastic and the program-building advice and guidance you get from their customer success team is an often under-appreciated value add." ### Gallery tab Ease of use: 3.4 out of 5 (77 reviews) #### Related review snippet Reviewer: Myriam H. Reviewer details: Computer Software, 1,001-5,000 employees Published: March 8, 2022 > "It automates my work in multiple ways: surveys creation, issues management, feedback triage, report building, emailing reminders..." --- ## QA Wolf Rating: 5.0 out of 5 (73 reviews) Profile: [QA Wolf](https://www.capterra.com/p/229339/QA-Wolf/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? QA Wolf is an agentic automated testing platform that handles the entire testing lifecycle for complex web and mobile applications. #### Rating breakdown - Ease of Use: 4.9 out of 5 - Customer Service: 5.0 out of 5 - Features: 4.9 out of 5 - Value for Money: 4.8 out of 5 #### Pros and cons based on reviews Not available #### Starting price Starting price: $0.00 Pricing details: Usage Based, Per Year Free trial: No Free demo: No ### Features tab #### Highest rated features - Workflow Management: 4.8 rating - Software Testing Management: 5.0 rating - Alerts/Notifications: 4.3 rating - Reporting & Statistics: 5.0 rating #### Lowest rated features - Activity Dashboard: 4.5 rating - API: 5.0 rating - Customizable Reports: 5.0 rating - Third-Party Integrations: 5.0 rating #### Feature-related review snippet Reviewer: Verified Reviewer Reviewer details: Insurance, 51-200 employees Published: February 16, 2026 > "As a software developer with a preference for the frontend of things, I greatly appreciate QA Wolf's diligence in spotting new visual differences and pointing them out as potential issues, not yet opening a bug report until they have heard confirmation from one of us." ### Gallery tab Ease of use: 4.9 out of 5 (73 reviews) #### Related review snippet Reviewer: Verified Reviewer Reviewer details: Insurance, 51-200 employees Published: February 16, 2026 > "As a software developer with a preference for the frontend of things, I greatly appreciate QA Wolf's diligence in spotting new visual differences and pointing them out as potential issues, not yet opening a bug report until they have heard confirmation from one of us." ### Integrations tab QA Wolf connects with 3+ software tools. [See all integrations](https://www.capterra.com/p/229339/QA-Wolf/#integrations) #### Most popular integrations - Slack: 5.0 rating - Netlify: 4.6 rating - Vercel: 4.4 rating #### Integrations-related review snippet Reviewer: Becky N. Reviewer details: Entertainment, 501-1,000 employees Published: April 1, 2025 > "I love how it integrates with Asana and Slack so that we can get the most up to date results right into our workflows." --- ## Jahia Rating: 4.6 out of 5 (59 reviews) Profile: [Jahia](https://www.capterra.com/p/196073/Jahia/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? Jahia is the best rated CMS with content personalization built at its core. It is commonly used to build powerful websites and portals. #### Rating breakdown - Ease of Use: 4.4 out of 5 - Customer Service: 4.7 out of 5 - Features: 4.4 out of 5 - Value for Money: 4.2 out of 5 #### Pros and cons based on reviews Not available #### Starting price Starting price: €1700.00 Pricing details: Usage Based, Per Year Free trial: Yes Free demo: No ### Features tab #### Most popular features - Reporting/Analytics: Available - Video recording/Transcriptions: Not available - Audience Targeting: Available - Surveys & Feedback: Available - Moderated Usability Testing: Not available - Heatmaps: Not available - Quantitative Metrics: Not available - A/B Testing: Available - Annotations: Not available - AI Copilot: Not available - Generative AI: Not available #### Feature-related review snippet Reviewer: Lan L. Reviewer details: Computer Software, 51-200 employees Published: June 5, 2023 > "The jContent helps manage media efficiency, and the built-in image editor is excellent." ### Gallery tab Ease of use: 4.4 out of 5 (59 reviews) #### Related review snippet Reviewer: Paola P. Reviewer details: Information Technology and Services, 501-1,000 employees Published: August 21, 2023 > "Thanks to Jahia I ensure that I can focus on my design role and I don't have to spend time doing content updates as the content people can edit everything really easy" ### Integrations tab Jahia connects with 9+ software tools. [See all integrations](https://www.capterra.com/p/196073/Jahia/#integrations) #### Most popular integrations - Slack: 4.7 rating - Salesforce Sales Cloud: 5.0 rating - Box: 4.4 rating - Zendesk Suite: 4.4 rating - Microsoft Power BI: 4.6 rating - Intercom: 4.5 rating #### Integrations-related review snippet Reviewer: Sajid M. Reviewer details: Computer Software, 501-1,000 employees Published: May 29, 2023 > "Using the integration product, we built a workflow to Salesforce using Jahia Connect and Jahia forms to push data to Salesforce in a matter of hours. " --- ## Microsoft Clarity Rating: 4.8 out of 5 (56 reviews) Profile: [Microsoft Clarity](https://www.capterra.com/p/236349/Microsoft-Clarity/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? Clarity is a free, easy-to-use tool that help you understand how real people actually use your site. #### Rating breakdown - Ease of Use: 4.7 out of 5 - Customer Service: 4.6 out of 5 - Features: 4.6 out of 5 - Value for Money: 4.9 out of 5 #### Pros and cons based on reviews Not available #### Starting price Starting price: $0.00 Free trial: No Free demo: No ### Features tab #### Highest rated features - Heatmaps: 5.0 rating - Reporting/Analytics: 4.0 rating - A/B Testing: 5.0 rating - Real-Time Data: 5.0 rating #### Lowest rated features - Annotations: 3.0 rating - Performance Metrics: 3.0 rating - Behavior Tracking: 4.0 rating - Engagement Tracking: 4.0 rating #### Feature-related review snippet Reviewer: Lee W. Reviewer details: Civil Engineering, 51-200 employees Published: July 4, 2024 > "Microsoft Clarity is a well build app, is has a nice and intuitive design, getting to features you want fast." ### Gallery tab Ease of use: 4.7 out of 5 (56 reviews) #### Related review snippet Reviewer: Verified Reviewer Reviewer details: Information Technology and Services, 11-50 employees Published: January 7, 2025 > "we used this mainly for seeing our website visitors and their locations, and also we got daily, weekly and monthly visitors metrics of our website which is actually better than google analytics, this has saved our lot of time on preparing the website report for higher management" ### Integrations tab Microsoft Clarity connects with 13+ software tools. [See all integrations](https://www.capterra.com/p/236349/Microsoft-Clarity/#integrations) #### Most popular integrations - WordPress: 5.0 rating - Wix: 5.0 rating - Google Analytics 360: 5.0 rating - Shopify: 5.0 rating - Squarespace: 4.6 rating - Weebly: 4.3 rating - WooCommerce: 5.0 rating - ClickFunnels: 4.5 rating - Joomla: 4.2 rating --- ## Userlytics Rating: 4.7 out of 5 (55 reviews) Profile: [Userlytics](https://www.capterra.com/p/181202/Userlytics/) Visible tabs: Overview, Features, Gallery ### Overview tab #### What is this product about? Userlytics is a UX research platform with a 2M+ global panel for moderated and unmoderated testing, delivering fast AI-powered insights #### Rating breakdown - Ease of Use: 4.6 out of 5 - Customer Service: 4.9 out of 5 - Features: 4.5 out of 5 - Value for Money: 4.7 out of 5 #### Pros and cons based on reviews Not available #### Starting price Starting price: $69.00 Pricing details: Per User, Per Year Free trial: Yes Free demo: No ### Features tab #### Highest rated features - Usability Testing: 4.8 rating - Reporting/Analytics: 4.4 rating - Customizable Questions: 5.0 rating - Survey/Poll Management: 4.3 rating #### Lowest rated features - Third-Party Integrations: 3.0 rating - Visual Analytics: 4.3 rating - Commenting/Notes: 4.0 rating - Customizable Fields: 4.5 rating #### Feature-related review snippet Reviewer: Verified Reviewer Reviewer details: E-Learning, 1-10 employees Published: August 1, 2024 > "The platform has all the tools I need for remote usability tests, like video recordings, screen captures, and detailed user interactions." ### Gallery tab Ease of use: 4.6 out of 5 (55 reviews) #### Related review snippet Reviewer: Holly P. Reviewer details: Banking, 501-1,000 employees Published: August 17, 2023 > "Our ability to get user feedback overnight is invaluable to our Agile iterating work model - it allows us to keep the work moving and deliver value to our members as quickly as possible. " --- ## Tricentis Testim Rating: 4.6 out of 5 (50 reviews) Profile: [Tricentis Testim](https://www.capterra.com/p/165430/Testim/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? Testim is the leading AI-powered, SaaS-based test automation tool for cloud-native and custom web apps. #### Rating breakdown - Ease of Use: 4.6 out of 5 - Customer Service: 4.8 out of 5 - Features: 4.5 out of 5 - Value for Money: 4.6 out of 5 #### Pros and cons based on reviews Not available #### Starting price Starting price: $450.00 Pricing details: Usage Based, Per Month Free trial: Yes Free demo: No ### Features tab #### Most popular features - Reporting/Analytics: Not available - Video recording/Transcriptions: Not available - Audience Targeting: Not available - Surveys & Feedback: Not available - Moderated Usability Testing: Not available - Heatmaps: Not available - Quantitative Metrics: Not available - A/B Testing: Not available - Annotations: Not available - AI Copilot: Not available - Generative AI: Available #### Feature-related review snippet Reviewer: Jonathan R. Reviewer details: Information Technology and Services, 1,001-5,000 employees Published: September 30, 2021 > "The next step for us is to add our tests suites to the CI/CD pipeline in Azure Devops which also appears to be well documented and intuitive to enable." ### Gallery tab Ease of use: 4.6 out of 5 (50 reviews) #### Related review snippet Reviewer: Nina S. Reviewer details: Health, Wellness and Fitness, 51-200 employees Published: March 24, 2025 > "I found that Testim’s ability to perform cross-browser testing was very helpful to check our application for compatibility." ### Integrations tab Tricentis Testim connects with 14+ software tools. [See all integrations](https://www.capterra.com/p/165430/Testim/#integrations) #### Most popular integrations - Slack: 4.6 rating - Trello: 4.5 rating - Jira: 4.0 rating - GitHub: 4.8 rating - GitLab: 4.6 rating - BrowserStack: 5.0 rating #### Integrations-related review snippet Reviewer: Verified Reviewer Reviewer details: Computer & Network Security, 5,001-10,000 employees Published: March 30, 2022 > "It's so much better comparing to other tools we integrated with before like Selenium IDE, and the manual QA team can take almost everything themselves while focusing on the interesting part of their work." --- ## Screeb Rating: 4.5 out of 5 (42 reviews) Profile: [Screeb](https://www.capterra.com/p/239744/Screeb/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? We help companies to understand, ask, engage and guide their users, all in one place. #### Rating breakdown - Ease of Use: 4.5 out of 5 - Customer Service: 4.7 out of 5 - Features: 4.4 out of 5 - Value for Money: 4.3 out of 5 #### Pros and cons based on reviews Not available #### Starting price Starting price: €135.00 Pricing details: Usage Based, Per Month Free trial: Yes Free demo: No ### Features tab #### Highest rated features - Reporting/Analytics: 5.0 rating - Surveys & Feedback: 5.0 rating - Survey/Poll Management: 4.0 rating - Visual Analytics: 4.0 rating ### Gallery tab Ease of use: 4.5 out of 5 (42 reviews) #### Related review snippet Reviewer: Juan Pablo D. Reviewer details: Automotive, 501-1,000 employees Published: September 9, 2024 > "We have been working with this tool for a year and a half to carry out the NPS tracking surveys of all our solutions, and it is really very complete and at the same time very easy to use." ### Integrations tab Screeb connects with 14+ software tools. [See all integrations](https://www.capterra.com/p/239744/Screeb/#integrations) #### Most popular integrations - Slack: 5.0 rating - Trello: 4.5 rating - Asana: 4.5 rating - monday.com AI Work Platform: 4.6 rating - Zendesk Suite: 4.4 rating - Zapier: 4.7 rating - Intercom: 4.5 rating - Productboard: 4.7 rating - Segment: 5.0 rating --- ## UXtweak Rating: 4.8 out of 5 (35 reviews) Profile: [UXtweak](https://www.capterra.com/p/193026/UXtweak/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? UXtweak is the UX research platform helping teams research, recruit, analyze, and share—all in one place. #### Rating breakdown - Ease of Use: 4.7 out of 5 - Customer Service: 5.0 out of 5 - Features: 4.8 out of 5 - Value for Money: 4.7 out of 5 #### Pros and cons based on reviews Not available #### Starting price Starting price: $92.00 Pricing details: Per User, Per Month Free trial: Yes Free demo: No ### Features tab #### Most popular features - Reporting/Analytics: Not available - Video recording/Transcriptions: Available - Audience Targeting: Not available - Surveys & Feedback: Available - Moderated Usability Testing: Not available - Heatmaps: Available - Quantitative Metrics: Available - A/B Testing: Not available - Annotations: Not available - AI Copilot: Not available - Generative AI: Not available #### Feature-related review snippet Reviewer: Raul C. Reviewer details: Higher Education, 1,001-5,000 employees Published: July 29, 2025 > "We were able to create real activities, collect results efficiently, and discuss findings through clear visualizations." ### Gallery tab Ease of use: 4.7 out of 5 (35 reviews) #### Related review snippet Reviewer: Patrick W. Reviewer details: Information Technology and Services, Self-employed Published: August 27, 2025 > "Supports Complex Studies: Capable of handling advanced study setups without becoming overwhelming." ### Integrations tab UXtweak connects with 10+ software tools. [See all integrations](https://www.capterra.com/p/193026/UXtweak/#integrations) #### Most popular integrations - Google Drive: 4.8 rating - OneDrive: 4.5 rating - Notion: 4.7 rating - Figma: 4.0 rating - Axure: 4.4 rating - Dovetail: 4.6 rating - Google Tag Manager 360: 4.8 rating - Marvin: 4.8 rating - Condens: 5.0 rating --- ## User Interviews Rating: 4.3 out of 5 (32 reviews) Profile: [User Interviews](https://www.capterra.com/p/169122/User-Interviews/) Visible tabs: Overview, Features, Integrations ### Overview tab #### What is this product about? User Interviews helps teams make better business decisions with fast, affordable participant recruiting and research ops management. #### Rating breakdown - Ease of Use: 4.2 out of 5 - Customer Service: 4.6 out of 5 - Features: 4.1 out of 5 - Value for Money: 4.2 out of 5 #### Pros and cons based on reviews Not available #### Starting price Starting price: $49.00 Pricing details: Usage Based Free trial: No Free demo: No ### Features tab #### Highest rated features - Usability Testing: 4.4 rating - Moderated Usability Testing: 5.0 rating - Surveys & Feedback: 5.0 rating - Video recording/Transcriptions: 5.0 rating #### Lowest rated features - Audience Targeting: 4.0 rating #### Feature-related review snippet Reviewer: Esther M. Reviewer details: Design, Self-employed Published: May 10, 2022 > "The interface is straight-forward, friendly and adaptable." ### Integrations tab User Interviews connects with 8+ software tools. [See all integrations](https://www.capterra.com/p/169122/User-Interviews/#integrations) #### Most popular integrations - Google Meet: 4.0 rating - SurveyMonkey: 4.6 rating - Zapier: 4.7 rating - Microsoft Outlook: 4.5 rating - Typeform: 4.7 rating - Lookback: 3.4 rating - Loop11: 4.5 rating - Sprig --- Page 1 of 3 ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Filter (79) Products: Sort By: Featured Partners * * * Plan Type Free Trial Popular 85% of professionals opt for a 30-day trial before the software purchase Other subsciption plans: Free Version Monthly Subscription Annual Subscription One-Time License Key Features All key features Popular We have selected the most important and critical features as defined by Capterra user reviews A/B Testing AI Copilot Annotations [Audience Targeting](https://www.capterra.com/user-testing-software/features/audience-targeting/) Generative AI Heatmaps Moderated Usability Testing Quantitative Metrics [Reporting/Analytics](https://www.capterra.com/user-testing-software/features/reporting-analytics/) [Surveys & Feedback](https://www.capterra.com/user-testing-software/features/surveys-feedback/) Video recording/Transcriptions Deployment Cloud, SaaS, Web-Based Desktop Mac Desktop Windows Desktop Linux On-Premise Windows On-Premise Linux Desktop Chromebook Mobile Android Mobile iPhone Mobile iPad Related Software Category: [Test Management Tools Software](https://www.capterra.com/test-management-tools-software/)[Observability Software](https://www.capterra.com/observability-software/)[Load Testing Software](https://www.capterra.com/load-testing-software/)[Penetration Testing Software](https://www.capterra.com/penetration-testing-software/)[Automated Testing Software](https://www.capterra.com/automated-testing-software/)[Application Performance Management Software](https://www.capterra.com/application-performance-management-software/)[Bug Tracking Software](https://www.capterra.com/bug-tracking-software/)[Application Lifecycle Management Software](https://www.capterra.com/application-lifecycle-management-software/)[Performance Testing Software](https://www.capterra.com/performance-testing-software/)