Customer Billing (CIS) vs SilverBlaze Customer Portal

Starting Price

Not provided by vendor Not provided by vendor

Best For

Since 1976, SEDC has faithfully dedicated our business model to serving the utility industry with software products and services designed to provide "real-world" value!

SilverBlaze is a web portal solution built specifically for utility providers who want to increase customer engagement, improve billing & payments, and reduce strain on internal resources.

Rating


5 / 5
(1)

4.7 / 5
(13)
Read All Reviews

Ideal number of Users

2 - 499

1000+

Ease of Use


5 / 5

4.6 / 5

Customer Support


5 / 5

4.9 / 5

Features & Functionality


4.5 / 5

Value for Money


4.6 / 5

Product Features

  • check Account Management
  • check ACH Payment Processing
  • check Billing & Invoicing
  • close Cable
  • check Collections Management
  • check Customer Management
  • close Electricity
  • check Meter Management
  • check Metered Billing
  • close Move In / Move Out
  • close Natural Gas
  • check Non-Metered Billing
  • check Online Payment Processing
  • check Penalty / Cut-Off Processing
  • check Rate Management
  • close Service Call Management
  • close Trash
  • check Water
  • check Work Order Management
  • check Account Management
  • close ACH Payment Processing
  • check Billing & Invoicing
  • check Cable
  • close Collections Management
  • check Customer Management
  • check Electricity
  • check Meter Management
  • check Metered Billing
  • check Move In / Move Out
  • check Natural Gas
  • check Non-Metered Billing
  • check Online Payment Processing
  • check Penalty / Cut-Off Processing
  • check Rate Management
  • check Service Call Management
  • check Trash
  • check Water
  • check Work Order Management

Screenshots

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View 3 screenshots 49627 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

Not provided by vendor
  • check In Person
  • check Live Online
  • close Webinars
  • check Documentation

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Customer Billing (CIS) vs SilverBlaze Customer Portal

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