Customer Billing (CIS) vs Utility Billing

Starting Price

Not provided by vendor

$99.00/month

Best For

Since 1976, SEDC has faithfully dedicated our business model to serving the utility industry with software products and services designed to provide "real-world" value!

Clerks will love being able to work from anywhere,the ease of use, automated email payment reminders, html bills and Auditors and the Board will love our management reports. Simple move in/out process

Rating


5 / 5
(1)

4.8 / 5
(72)
Read All Reviews

Ideal number of Users

2 - 499

1 - 1000+

Ease of Use


5 / 5



4.8 / 5


  • "Waterworks is a very easy and user friendly system for towns that cannot afford the larger cost of computer systems like Casselle."

  • "It is easy to use and the customer service is great."

Customer Support


5 / 5



5 / 5


  • "This is the second water utility software I have worked with and I have truly enjoyed the program and the tech support is wonderful."

  • "The customer service is great , and the program is easy to use."

Features & Functionality





  • "Any questions that we have are quickly answered. I can recommend this software without any reservations."

  • "It has always performed as intended and the support is first class. We will continue to use this program as it suits our business needs."

Value for Money





Product Features

  • check Account Management
  • check ACH Payment Processing
  • check Billing & Invoicing
  • close Cable
  • check Collections Management
  • check Customer Management
  • close Electricity
  • check Meter Management
  • check Metered Billing
  • close Move In / Move Out
  • close Natural Gas
  • check Non-Metered Billing
  • check Online Payment Processing
  • check Penalty / Cut-Off Processing
  • check Rate Management
  • close Service Call Management
  • close Trash
  • check Water
  • check Work Order Management
  • check Account Management
  • check ACH Payment Processing
  • check Billing & Invoicing
  • check Cable
  • check Collections Management
  • check Customer Management
  • check Electricity
  • check Meter Management
  • check Metered Billing
  • check Move In / Move Out
  • check Natural Gas
  • check Non-Metered Billing
  • check Online Payment Processing
  • check Penalty / Cut-Off Processing
  • check Rate Management
  • check Service Call Management
  • check Trash
  • check Water
  • check Work Order Management

Screenshots

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Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

Not provided by vendor
  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation

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Customer Billing (CIS) vs Utility Billing

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