Utility Billing Software vs Caselle Utility

Starting Price

$495.00/one-time/user

Not provided by vendor

Best For

We focus on utility billers looking for a feature rich billing solution in the Water, Gas, Electric and sub metered billing industry. Our typical customer bills between 500 and 10,000 meters.

Utility billing solution that helps government organizations & service districts streamline customer payments through maintenance orders, tax certifications, meter readings, and supplemental billings.

Ideal number of Users

1 - 1000+

1 - 49

Rating


4.4 / 5
(54)
Read All Reviews

4 / 5
(2)

Ease of Use


4.2 / 5


  • "The software has learning curves, as with all software. Has all modern features, billing, water meter recording, link with tablet nice feature."

  • "The software is easy to use and extremely accurate. They also have a team to help you should you have a problem."


2.5 / 5


Customer Support


4.6 / 5


  • "Customer service team members of this utility billing software are outstanding and assist with concerns immediately."

  • "I have always been very have with the quick and very helpful Customer Service. Highly recommended company."


2.5 / 5


Features & Functionality


4 / 5


  • "Easy to add customers and and navigate through the readings, payments and billing. We are a small company so it is great for our needs."

  • "User friendly, easy to understand and set up accounts as required for our billing customers."


3.5 / 5


Value for Money


4.4 / 5



2.5 / 5


Product Features

  • Account Management
  • ACH Payment Processing
  • Billing & Invoicing
  • Cable
  • Collections Management
  • Customer Management
  • Electricity
  • Meter Management
  • Metered Billing
  • Move In / Move Out
  • Natural Gas
  • Non-Metered Billing
  • Online Payment Processing
  • Penalty / Cut-Off Processing
  • Rate Management
  • Service Call Management
  • Trash
  • Water
  • Work Order Management
  • Account Management
  • ACH Payment Processing
  • Billing & Invoicing
  • Cable
  • Collections Management
  • Customer Management
  • Electricity
  • Meter Management
  • Metered Billing
  • Move In / Move Out
  • Natural Gas
  • Non-Metered Billing
  • Online Payment Processing
  • Penalty / Cut-Off Processing
  • Rate Management
  • Service Call Management
  • Trash
  • Water
  • Work Order Management

Screenshots

View 5 screenshots 29979 thumb
View 2 screenshots 201673 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation

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Utility Billing Software vs Caselle Utility

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Caselle Utility vs Utility Billing Software