Customer Service Management vs FATHOM CIS

Starting Price

Not provided by vendor Not provided by vendor

Best For

Public sector/local government utilities.

Not provided by vendor

Rating

(0)

(0)

Ideal number of Users

2 - 999

Not provided by vendor

Ease of Use

Customer Support

Features & Functionality

Value for Money

Product Features

  • check Account Management
  • check ACH Payment Processing
  • check Billing & Invoicing
  • check Cable
  • check Collections Management
  • check Customer Management
  • check Electricity
  • check Meter Management
  • check Metered Billing
  • check Move In / Move Out
  • check Natural Gas
  • check Non-Metered Billing
  • check Online Payment Processing
  • check Penalty / Cut-Off Processing
  • check Rate Management
  • check Service Call Management
  • check Trash
  • check Water
  • check Work Order Management
  • close Account Management
  • close ACH Payment Processing
  • close Billing & Invoicing
  • close Cable
  • close Collections Management
  • check Customer Management
  • close Electricity
  • close Meter Management
  • close Metered Billing
  • close Move In / Move Out
  • close Natural Gas
  • close Non-Metered Billing
  • close Online Payment Processing
  • close Penalty / Cut-Off Processing
  • close Rate Management
  • close Service Call Management
  • close Trash
  • check Water
  • close Work Order Management

Screenshots

Capterra screenshot placeholder
Capterra screenshot placeholder

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
Not provided by vendor

Training

  • check In Person
  • check Live Online
  • close Webinars
  • close Documentation
Not provided by vendor

share Share Your Comparison of FATHOM CIS vs Customer Service Management

Customer Service Management vs FATHOM CIS

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share Share Your Comparison of FATHOM CIS vs Customer Service Management