Utility Management System (UMS) vs Skybill Utility vs Customer Service Management

Starting Price

Not provided by vendor

$145.00/month/user

Not provided by vendor

Best For

Our focus is on water and wastewater utility companies who bill 5,000 to 50,000 meters. That equates to communities with approximately 15,000 to 150,000 residents.

All service providers, utility companies, property developers who need new, customizable system for accounting+billing solution+customer web portal.

Public sector/local government utilities.

Rating

(0)


5 / 5
(4)

(0)

Ideal number of Users

10 - 99

1 - 1000+

2 - 999

Ease of Use


4.5 / 5

Customer Support


5 / 5

Features & Functionality


5 / 5

Value for Money


4.5 / 5

Product Features

  • check Account Management
  • check ACH Payment Processing
  • check Billing & Invoicing
  • close Cable
  • check Collections Management
  • check Customer Management
  • close Electricity
  • close Meter Management
  • check Metered Billing
  • close Move In / Move Out
  • close Natural Gas
  • close Non-Metered Billing
  • check Online Payment Processing
  • check Penalty / Cut-Off Processing
  • check Rate Management
  • check Service Call Management
  • close Trash
  • check Water
  • check Work Order Management
  • check Account Management
  • check ACH Payment Processing
  • check Billing & Invoicing
  • check Cable
  • check Collections Management
  • check Customer Management
  • check Electricity
  • check Meter Management
  • check Metered Billing
  • check Move In / Move Out
  • check Natural Gas
  • check Non-Metered Billing
  • check Online Payment Processing
  • check Penalty / Cut-Off Processing
  • check Rate Management
  • check Service Call Management
  • check Trash
  • check Water
  • check Work Order Management
  • check Account Management
  • check ACH Payment Processing
  • check Billing & Invoicing
  • check Cable
  • check Collections Management
  • check Customer Management
  • check Electricity
  • check Meter Management
  • check Metered Billing
  • check Move In / Move Out
  • check Natural Gas
  • check Non-Metered Billing
  • check Online Payment Processing
  • check Penalty / Cut-Off Processing
  • check Rate Management
  • check Service Call Management
  • check Trash
  • check Water
  • check Work Order Management

Screenshots

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View 5 screenshots 157089 thumb
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Platform

Web/Installed

Mobile

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • close Webinars
  • close Documentation
  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • close Webinars
  • close Documentation

share Share Your Comparison of Customer Service Management vs Skybill Utility vs Utility Management System (UMS)

Utility Management System (UMS) vs Skybill Utility vs Customer Service Management

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share Share Your Comparison of Customer Service Management vs Skybill Utility vs Utility Management System (UMS)