CBSW / UMS.net vs Customer Billing (CIS)

Starting Price

Not provided by vendor Not provided by vendor

Best For

Utility sector, water companies, sewer companies, electric companies, gas companies

Since 1976, SEDC has faithfully dedicated our business model to serving the utility industry with software products and services designed to provide "real-world" value!

Rating


4.6 / 5
(157)
Read All Reviews

5 / 5
(1)

Ideal number of Users

1 - 499

2 - 499

Ease of Use


4.6 / 5


  • "It is like I am always talking to a friend. I love the product and it is very easy to use."

  • "CUSI is so user friendly that making a change is easy and stress free. We recently implemented the Webportal option and our customers love it."


5 / 5


Customer Support


4.6 / 5


  • "The customer service is great, very friendly (the person I worked w/ was awesome, anyway)."

  • "Excellent Utility Software with Excellent Technical Support."


5 / 5


Features & Functionality


5 / 5


  • "I love that reports can be designed to suit my needs and we can re-design our monthly customer bills whenever we want to make changes."

  • "It has transformed the way we do business. We love the customer support and the continuing innovations."



Value for Money


4.6 / 5




Product Features

  • check Account Management
  • check ACH Payment Processing
  • check Billing & Invoicing
  • close Cable
  • check Collections Management
  • check Customer Management
  • check Electricity
  • check Meter Management
  • check Metered Billing
  • close Move In / Move Out
  • check Natural Gas
  • check Non-Metered Billing
  • check Online Payment Processing
  • check Penalty / Cut-Off Processing
  • check Rate Management
  • check Service Call Management
  • check Trash
  • check Water
  • check Work Order Management
  • check Account Management
  • check ACH Payment Processing
  • check Billing & Invoicing
  • close Cable
  • check Collections Management
  • check Customer Management
  • close Electricity
  • check Meter Management
  • check Metered Billing
  • close Move In / Move Out
  • close Natural Gas
  • check Non-Metered Billing
  • check Online Payment Processing
  • check Penalty / Cut-Off Processing
  • check Rate Management
  • close Service Call Management
  • close Trash
  • check Water
  • check Work Order Management

Screenshots

Capterra screenshot placeholder
Capterra screenshot placeholder

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
Not provided by vendor

share Share Your Comparison of Customer Billing (CIS) vs CBSW / UMS.net

CBSW / UMS.net vs Customer Billing (CIS)

Share

share Share Your Comparison of Customer Billing (CIS) vs CBSW / UMS.net