CBSW / UMS.net vs FundView Utility Billing

Starting Price

Not provided by vendor Not provided by vendor

Best For

Utility sector, water companies, sewer companies, electric companies, gas companies

Ideal for small municipalities with a population of 500-50,000 looking to increase how efficiently their city/town runs.

Rating


4.6 / 5
(157)
Read All Reviews
(0)

Ideal number of Users

1 - 499

1 - 499

Ease of Use


4.6 / 5


  • "It is like I am always talking to a friend. I love the product and it is very easy to use."

  • "CUSI is so user friendly that making a change is easy and stress free. We recently implemented the Webportal option and our customers love it."



  • "I like that it is mostly user friendly. It is point and click and modern."

  • "It is very user friendly once you get it set up and learn how to navigate it. It is a windows looking program so it is easy to use."

Customer Support


4.6 / 5


  • "The customer service is great, very friendly (the person I worked w/ was awesome, anyway)."

  • "Excellent Utility Software with Excellent Technical Support."



  • "Customer Service is always helpful and software is easy to use."

  • "Online accessibility anywhere and customer support."

Features & Functionality


5 / 5


  • "I love that reports can be designed to suit my needs and we can re-design our monthly customer bills whenever we want to make changes."

  • "It has transformed the way we do business. We love the customer support and the continuing innovations."



Value for Money


4.6 / 5




Product Features

  • check Account Management
  • check ACH Payment Processing
  • check Billing & Invoicing
  • close Cable
  • check Collections Management
  • check Customer Management
  • check Electricity
  • check Meter Management
  • check Metered Billing
  • close Move In / Move Out
  • check Natural Gas
  • check Non-Metered Billing
  • check Online Payment Processing
  • check Penalty / Cut-Off Processing
  • check Rate Management
  • check Service Call Management
  • check Trash
  • check Water
  • check Work Order Management
  • check Account Management
  • check ACH Payment Processing
  • check Billing & Invoicing
  • close Cable
  • check Collections Management
  • check Customer Management
  • check Electricity
  • check Meter Management
  • check Metered Billing
  • close Move In / Move Out
  • check Natural Gas
  • check Non-Metered Billing
  • check Online Payment Processing
  • close Penalty / Cut-Off Processing
  • check Rate Management
  • close Service Call Management
  • check Trash
  • check Water
  • check Work Order Management

Screenshots

Capterra screenshot placeholder
Capterra screenshot placeholder

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • close In Person
  • check Live Online
  • close Webinars
  • check Documentation

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CBSW / UMS.net vs FundView Utility Billing

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