MuniBilling vs SOFTWater

Starting Price

Not provided by vendor Not provided by vendor

Best For

Cities and private companies that bill for recurring usage, metered and flat rate.

Our main focus is on Utility Companies: including but not limited to Water, Gas, Electric, Sewer and Sanitation.

Rating


4.7 / 5
(33)
Read All Reviews

4.4 / 5
(29)
Read All Reviews

Ideal number of Users

1 - 1000+

1 - 1000+

Ease of Use


4.6 / 5


  • "User friendly, easy to use. I was able to fine the customer, change information, leave note and reminders."

  • "Easy to use, easy to find information. Simplified our process immensely."


4.4 / 5


Customer Support


4.8 / 5


  • "In addition, their customer support team has been fantastic and there for us every step of the way."

  • "Very user friendly, support staff is wonderful."


4.8 / 5


  • "The customer service is prompt and they do truely care and help with what ever, no matter how trivial or extreme our needs are."

  • "This is such a wonderful product. Let me say the customer service i second to none."

Features & Functionality


4.4 / 5



4.1 / 5


Value for Money


4.8 / 5



4.3 / 5


Product Features

  • check Account Management
  • check ACH Payment Processing
  • check Billing & Invoicing
  • check Cable
  • check Collections Management
  • check Customer Management
  • check Electricity
  • check Meter Management
  • check Metered Billing
  • check Move In / Move Out
  • check Natural Gas
  • check Non-Metered Billing
  • check Online Payment Processing
  • check Penalty / Cut-Off Processing
  • check Rate Management
  • check Service Call Management
  • check Trash
  • check Water
  • check Work Order Management
  • check Account Management
  • check ACH Payment Processing
  • check Billing & Invoicing
  • check Cable
  • check Collections Management
  • check Customer Management
  • check Electricity
  • check Meter Management
  • check Metered Billing
  • check Move In / Move Out
  • check Natural Gas
  • check Non-Metered Billing
  • check Online Payment Processing
  • check Penalty / Cut-Off Processing
  • check Rate Management
  • check Service Call Management
  • check Trash
  • check Water
  • check Work Order Management

Screenshots

View 4 screenshots 37316 thumb
View 5 screenshots 192122 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation

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MuniBilling vs SOFTWater

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