Muni-Link vs UtilAbility

Starting Price

Not provided by vendor

$1,850.00/one-time

Best For

Municipalities, cities, townships, private utilities and authorities who bill customers for utilities

Not provided by vendor

Rating


4.7 / 5
(60)
Read All Reviews
(0)

Ideal number of Users

1 - 1000+

1 - 99

Ease of Use


4.7 / 5


  • "This is a great billing software to use. It is very user friendly and easy to learn."

  • "This software is designed perfectly for our industry. The features make it very easy to use and customize."



Customer Support


4.9 / 5


  • "We had a great experience with Muni- Link , and still do. The technical support is great also."

  • "Customer support has always been very responsive, and their new implementation of monthly webinars is very helpful."



Features & Functionality


4.6 / 5


  • "It has a good GUI and is easy to use. It is easy to search the database & offers numerous reports."

  • "Posting payments is very quick and easy as the system automatically calculates and applies payments to the correct categories."



Value for Money


4.6 / 5




Product Features

  • check Account Management
  • check ACH Payment Processing
  • check Billing & Invoicing
  • check Cable
  • check Collections Management
  • check Customer Management
  • check Electricity
  • check Meter Management
  • check Metered Billing
  • check Move In / Move Out
  • check Natural Gas
  • check Non-Metered Billing
  • check Online Payment Processing
  • check Penalty / Cut-Off Processing
  • check Rate Management
  • check Service Call Management
  • check Trash
  • check Water
  • check Work Order Management
  • close Account Management
  • check ACH Payment Processing
  • check Billing & Invoicing
  • close Cable
  • check Collections Management
  • check Customer Management
  • close Electricity
  • check Meter Management
  • check Metered Billing
  • close Move In / Move Out
  • close Natural Gas
  • check Non-Metered Billing
  • close Online Payment Processing
  • check Penalty / Cut-Off Processing
  • check Rate Management
  • close Service Call Management
  • close Trash
  • check Water
  • close Work Order Management

Screenshots

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Capterra screenshot placeholder

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
Not provided by vendor

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Muni-Link vs UtilAbility

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