Muni-Link vs STW Utility Billing

Starting Price

Not provided by vendor Not provided by vendor

Best For

Municipalities, cities, townships, private utilities and authorities who bill customers for utilities

Not provided by vendor

Rating


4.7 / 5
(60)
Read All Reviews

4.3 / 5
(3)

Ideal number of Users

1 - 1000+

Not provided by vendor

Ease of Use


4.7 / 5


  • "This is a great billing software to use. It is very user friendly and easy to learn."

  • "This software is designed perfectly for our industry. The features make it very easy to use and customize."


4.7 / 5


Customer Support


4.9 / 5


  • "We had a great experience with Muni- Link , and still do. The technical support is great also."

  • "Customer support has always been very responsive, and their new implementation of monthly webinars is very helpful."


5 / 5


Features & Functionality


4.6 / 5


  • "It has a good GUI and is easy to use. It is easy to search the database & offers numerous reports."

  • "Posting payments is very quick and easy as the system automatically calculates and applies payments to the correct categories."


4.3 / 5


Value for Money


4.6 / 5



4.5 / 5


Product Features

  • check Account Management
  • check ACH Payment Processing
  • check Billing & Invoicing
  • check Cable
  • check Collections Management
  • check Customer Management
  • check Electricity
  • check Meter Management
  • check Metered Billing
  • check Move In / Move Out
  • check Natural Gas
  • check Non-Metered Billing
  • check Online Payment Processing
  • check Penalty / Cut-Off Processing
  • check Rate Management
  • check Service Call Management
  • check Trash
  • check Water
  • check Work Order Management
  • check Account Management
  • check ACH Payment Processing
  • check Billing & Invoicing
  • check Cable
  • close Collections Management
  • check Customer Management
  • check Electricity
  • check Meter Management
  • check Metered Billing
  • check Move In / Move Out
  • check Natural Gas
  • check Non-Metered Billing
  • check Online Payment Processing
  • check Penalty / Cut-Off Processing
  • check Rate Management
  • check Service Call Management
  • check Trash
  • check Water
  • check Work Order Management

Screenshots

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Capterra screenshot placeholder

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • close Webinars
  • close Documentation

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Muni-Link vs STW Utility Billing

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share Share Your Comparison of STW Utility Billing vs Muni-Link