Utility Billing vs Prepago

Starting Price

$99.00/month

$3,000.00/one-time

Best For

Clerks will love being able to work from anywhere,the ease of use, automated email payment reminders, html bills and Auditors and the Board will love our management reports. Simple move in/out process

Municipal and Cooperative Electricity utilities who wish to engage with customers who are mobile or have budgeting problems and who wish to tackle their arrears and collections issues.

Ideal number of Users

1 - 1000+

2-9

Rating


4.8 / 5
(72)
Read All Reviews
(0)

Ease of Use


4.8 / 5


  • "I knew nothing about billing for a rural water system and chose this software because of good reviews. I am so glad I did, this software is very user friendly even for newcomers."

  • "It is very user friendly and Terri and John are always there if you have a problem. I would highly recommend this program to any utility that is looking to improve their."



Customer Support


5 / 5


  • "The product is good, but the Customer Service is AWESOME. Our Rep is Teri, and she is always very willing to help, has the right answers and follows up on all requests."

  • "When you need help Customer Service is always there to help. Will walk you through the steps you need help with."



Features & Functionality



  • "It is excellent for the price which is very important to small companies. It is a good product, the customer service is excellent, but it has a lot of Maneuverability weaknesses."

  • "Any questions that we have are quickly answered. I can recommend this software without any reservations."



Value for Money





Product Features

  • Account Management
  • ACH Payment Processing
  • Billing & Invoicing
  • Cable
  • Collections Management
  • Customer Management
  • Electricity
  • Meter Management
  • Metered Billing
  • Move In / Move Out
  • Natural Gas
  • Non-Metered Billing
  • Online Payment Processing
  • Penalty / Cut-Off Processing
  • Rate Management
  • Service Call Management
  • Trash
  • Water
  • Work Order Management
  • Account Management
  • ACH Payment Processing
  • Billing & Invoicing
  • Cable
  • Collections Management
  • Customer Management
  • Electricity
  • Meter Management
  • Metered Billing
  • Move In / Move Out
  • Natural Gas
  • Non-Metered Billing
  • Online Payment Processing
  • Penalty / Cut-Off Processing
  • Rate Management
  • Service Call Management
  • Trash
  • Water
  • Work Order Management

Screenshots

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Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
Not provided by vendor

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Utility Billing vs Prepago

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Prepago vs Utility Billing