Visual Utility Billing vs SmartGridCIS

Starting Price

Not provided by vendor Not provided by vendor

Best For

Municipal and private utility companies that bill and provide customer service for water, sewer, electric, gas, trash and more.

SmartGridCIS provides energy billing and customer facing solutions for investor-owned utility companies as well as public power companies, electric cooperatives and deregulated retail energy provider

Rating


4.5 / 5
(3)


5 / 5
(8)

Ideal number of Users

1 - 99

2 - 49

Ease of Use


4.5 / 5

4.5 / 5

Customer Support


5 / 5

4.5 / 5

Features & Functionality


4.5 / 5

5 / 5

Value for Money


4.5 / 5

4.5 / 5

Product Features

  • check Account Management
  • check ACH Payment Processing
  • check Billing & Invoicing
  • close Cable
  • check Collections Management
  • check Customer Management
  • check Electricity
  • check Meter Management
  • check Metered Billing
  • check Move In / Move Out
  • check Natural Gas
  • check Non-Metered Billing
  • check Online Payment Processing
  • check Penalty / Cut-Off Processing
  • check Rate Management
  • check Service Call Management
  • check Trash
  • check Water
  • check Work Order Management
  • check Account Management
  • check ACH Payment Processing
  • check Billing & Invoicing
  • close Cable
  • check Collections Management
  • check Customer Management
  • check Electricity
  • close Meter Management
  • check Metered Billing
  • check Move In / Move Out
  • check Natural Gas
  • check Non-Metered Billing
  • check Online Payment Processing
  • check Penalty / Cut-Off Processing
  • check Rate Management
  • close Service Call Management
  • check Trash
  • check Water
  • close Work Order Management

Screenshots

Capterra screenshot placeholder
Capterra screenshot placeholder

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation

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Visual Utility Billing vs SmartGridCIS

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