Utility Billing Software vs FATHOM CIS

Starting Price


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Best For

We focus on utility billers looking for a feature rich billing solution in the Water, Gas, Electric and sub metered billing industry. Our typical customer bills between 500 and 10,000 meters.

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4.3 / 5
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Ideal number of Users

1 - 1000+

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Ease of Use

4.1 / 5

  • "Affordable, Easy to Use, Open Utility Billing Solution."

  • "I use this program daily at my office very easy to use, gives all the information I need."

Customer Support

4.6 / 5

  • "Billing is hard, creative technology tech support makes it so much easier."

  • "Customer support is unbeatable. Implementation and training is 5 star."

Features & Functionality

3.9 / 5

  • "Up and running smoothly. I know they are only a quick call away to help with any needs."

  • "Easily adjusted the program to suit our needs and the billing format that our customers were most used to."

Value for Money

4.4 / 5

Product Features

  • check Account Management
  • check ACH Payment Processing
  • check Billing & Invoicing
  • close Cable
  • check Collections Management
  • check Customer Management
  • check Electricity
  • check Meter Management
  • check Metered Billing
  • check Move In / Move Out
  • check Natural Gas
  • check Non-Metered Billing
  • check Online Payment Processing
  • check Penalty / Cut-Off Processing
  • check Rate Management
  • check Service Call Management
  • check Trash
  • check Water
  • check Work Order Management
  • close Account Management
  • close ACH Payment Processing
  • close Billing & Invoicing
  • close Cable
  • close Collections Management
  • check Customer Management
  • close Electricity
  • close Meter Management
  • close Metered Billing
  • close Move In / Move Out
  • close Natural Gas
  • close Non-Metered Billing
  • close Online Payment Processing
  • close Penalty / Cut-Off Processing
  • close Rate Management
  • close Service Call Management
  • close Trash
  • check Water
  • close Work Order Management


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  • 24/7 (Live Rep)
  • Business Hours
  • Online
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  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
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Utility Billing Software vs FATHOM CIS


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