Rural Billing vs Utility Management System (UMS)

Starting Price

Not provided by vendor Not provided by vendor

Best For

Small-to-Medium sized utility companies.

Our focus is on water and wastewater utility companies who bill 5,000 to 50,000 meters. That equates to communities with approximately 15,000 to 150,000 residents.

Rating


4.9 / 5
(43)
Read All Reviews
(0)

Ideal number of Users

1 - 9

10 - 99

Ease of Use


4.9 / 5


  • "I like the ease of use the most. It is easy to use, and input any data as well as printing off anything I need."

  • "Great program for our water billing system. Very easy to use and navigate to each portion of customer file."



Customer Support


5 / 5


  • "The customer service is outstanding, I can not express enough how great they are."

  • "The program has a lot of features that we don't use, but I think we should. The help desk is excellent."



Features & Functionality


4.9 / 5




Value for Money


4.9 / 5




Product Features

  • check Account Management
  • check ACH Payment Processing
  • check Billing & Invoicing
  • check Cable
  • check Collections Management
  • check Customer Management
  • check Electricity
  • check Meter Management
  • check Metered Billing
  • check Move In / Move Out
  • check Natural Gas
  • check Non-Metered Billing
  • check Online Payment Processing
  • check Penalty / Cut-Off Processing
  • check Rate Management
  • close Service Call Management
  • check Trash
  • check Water
  • check Work Order Management
  • check Account Management
  • check ACH Payment Processing
  • check Billing & Invoicing
  • close Cable
  • check Collections Management
  • check Customer Management
  • close Electricity
  • close Meter Management
  • check Metered Billing
  • close Move In / Move Out
  • close Natural Gas
  • close Non-Metered Billing
  • check Online Payment Processing
  • check Penalty / Cut-Off Processing
  • check Rate Management
  • check Service Call Management
  • close Trash
  • check Water
  • check Work Order Management

Screenshots

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Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • close In Person
  • close Live Online
  • close Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • close Webinars
  • close Documentation

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Rural Billing vs Utility Management System (UMS)

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share Share Your Comparison of Utility Management System (UMS) vs Rural Billing