SOFTWater vs Gentrack CIS

Starting Price

Not provided by vendor

$500,000.00/one-time

Best For

Our main focus is on Utility Companies: including but not limited to Water, Gas, Electric, Sewer and Sanitation.

Tier 1 I&C Energy, Tier 2/3 Energy, Tier 1/2 Water

Ideal number of Users

1 - 1000+

50 - 1000+

Rating


4.4 / 5
(29)
Read All Reviews
(0)

Ease of Use


4.4 / 5




Customer Support


4.8 / 5


  • "Software is very user friendly and the girls in customer service are top notch and always happy to help."

  • "Love SoftTelPay - that feature has made my life so much easier and has saved us a ton of money. The customer service and support is outstanding."



Features & Functionality


4.1 / 5




Value for Money


4.3 / 5




Product Features

  • Account Management
  • ACH Payment Processing
  • Billing & Invoicing
  • Cable
  • Collections Management
  • Customer Management
  • Electricity
  • Meter Management
  • Metered Billing
  • Move In / Move Out
  • Natural Gas
  • Non-Metered Billing
  • Online Payment Processing
  • Penalty / Cut-Off Processing
  • Rate Management
  • Service Call Management
  • Trash
  • Water
  • Work Order Management
  • Account Management
  • ACH Payment Processing
  • Billing & Invoicing
  • Cable
  • Collections Management
  • Customer Management
  • Electricity
  • Meter Management
  • Metered Billing
  • Move In / Move Out
  • Natural Gas
  • Non-Metered Billing
  • Online Payment Processing
  • Penalty / Cut-Off Processing
  • Rate Management
  • Service Call Management
  • Trash
  • Water
  • Work Order Management

Screenshots

View 5 screenshots 192122 thumb
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Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • check In Person
  • close Live Online
  • check Webinars
  • check Documentation

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SOFTWater vs Gentrack CIS

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Gentrack CIS vs SOFTWater