Utility Billing Software vs VertexOne

Starting Price

$495.00/one-time/user

Not provided by vendor

Best For

We focus on utility billers looking for a feature rich billing solution in the Water, Gas, Electric and sub metered billing industry. Our typical customer bills between 500 and 10,000 meters.

Utilities seeking affordable world-class customer experience solutions to make their customers--and their utilities--happier.

Rating


4.3 / 5
(47)
Read All Reviews

5 / 5
(1)

Ideal number of Users

1 - 1000+

50 - 1000+

Ease of Use


4.1 / 5


  • "Affordable, Easy to Use, Open Utility Billing Solution."

  • "I use this program daily at my office very easy to use, gives all the information I need."


5 / 5


Customer Support


4.6 / 5


  • "Billing is hard, creative technology tech support makes it so much easier."

  • "Customer support is unbeatable. Implementation and training is 5 star."


5 / 5


Features & Functionality


3.9 / 5


  • "Up and running smoothly. I know they are only a quick call away to help with any needs."

  • "Easily adjusted the program to suit our needs and the billing format that our customers were most used to."


5 / 5


Value for Money


4.4 / 5



5 / 5


Product Features

  • check Account Management
  • check ACH Payment Processing
  • check Billing & Invoicing
  • close Cable
  • check Collections Management
  • check Customer Management
  • check Electricity
  • check Meter Management
  • check Metered Billing
  • check Move In / Move Out
  • check Natural Gas
  • check Non-Metered Billing
  • check Online Payment Processing
  • check Penalty / Cut-Off Processing
  • check Rate Management
  • check Service Call Management
  • check Trash
  • check Water
  • check Work Order Management
  • check Account Management
  • check ACH Payment Processing
  • check Billing & Invoicing
  • close Cable
  • check Collections Management
  • check Customer Management
  • check Electricity
  • check Meter Management
  • check Metered Billing
  • check Move In / Move Out
  • check Natural Gas
  • check Non-Metered Billing
  • check Online Payment Processing
  • check Penalty / Cut-Off Processing
  • check Rate Management
  • check Service Call Management
  • close Trash
  • check Water
  • check Work Order Management

Screenshots

View 5 screenshots 29979 thumb
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Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation

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Utility Billing Software vs VertexOne

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