BannerCX vs Muni-Link

Starting Price

Not provided by vendor Not provided by vendor

Best For

BannerCX is perfect for all utilities and municipalities throughout North America. Specializing in water and energy billing; BannerCX is scalable from 30,000 to over 1 million active meters.

Municipalities, cities, townships, private utilities and authorities who bill customers for utilities

Rating

(0)
4.7 / 5
(60)
Read All Reviews

Ideal number of Users

1 - 1000+

1 - 1000+

Ease of Use




4.7 / 5


  • "This is a great billing software to use. It is very user friendly and easy to learn."

  • "This software is designed perfectly for our industry. The features make it very easy to use and customize."

Customer Support




4.9 / 5


  • "We had a great experience with Muni- Link , and still do. The technical support is great also."

  • "Customer support has always been very responsive, and their new implementation of monthly webinars is very helpful."

Features & Functionality




4.6 / 5


  • "It has a good GUI and is easy to use. It is easy to search the database & offers numerous reports."

  • "Posting payments is very quick and easy as the system automatically calculates and applies payments to the correct categories."

Value for Money




4.6 / 5


Product Features

  • check Account Management
  • check ACH Payment Processing
  • check Billing & Invoicing
  • close Cable
  • check Collections Management
  • check Customer Management
  • check Electricity
  • check Meter Management
  • check Metered Billing
  • check Move In / Move Out
  • check Natural Gas
  • check Non-Metered Billing
  • check Online Payment Processing
  • check Penalty / Cut-Off Processing
  • check Rate Management
  • check Service Call Management
  • check Trash
  • check Water
  • check Work Order Management
  • check Account Management
  • check ACH Payment Processing
  • check Billing & Invoicing
  • check Cable
  • check Collections Management
  • check Customer Management
  • check Electricity
  • check Meter Management
  • check Metered Billing
  • check Move In / Move Out
  • check Natural Gas
  • check Non-Metered Billing
  • check Online Payment Processing
  • check Penalty / Cut-Off Processing
  • check Rate Management
  • check Service Call Management
  • check Trash
  • check Water
  • check Work Order Management

Screenshots

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Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation

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BannerCX vs Muni-Link

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