SilverBlaze Customer Portal vs BannerCX

Starting Price

Not provided by vendor Not provided by vendor

Best For

SilverBlaze is a web portal solution built specifically for utility providers who want to increase customer engagement, improve billing & payments, and reduce strain on internal resources.

BannerCX is perfect for all utilities and municipalities throughout North America. Specializing in water and energy billing; BannerCX is scalable from 30,000 to over 1 million active meters.

Rating


4.7 / 5
(13)
Read All Reviews
(0)

Ideal number of Users

1000+

1 - 1000+

Ease of Use


4.6 / 5

Customer Support


4.9 / 5

Features & Functionality


4.5 / 5

Value for Money


4.6 / 5

Product Features

  • check Account Management
  • close ACH Payment Processing
  • check Billing & Invoicing
  • check Cable
  • close Collections Management
  • check Customer Management
  • check Electricity
  • check Meter Management
  • check Metered Billing
  • check Move In / Move Out
  • check Natural Gas
  • check Non-Metered Billing
  • check Online Payment Processing
  • check Penalty / Cut-Off Processing
  • check Rate Management
  • check Service Call Management
  • check Trash
  • check Water
  • check Work Order Management
  • check Account Management
  • check ACH Payment Processing
  • check Billing & Invoicing
  • close Cable
  • check Collections Management
  • check Customer Management
  • check Electricity
  • check Meter Management
  • check Metered Billing
  • check Move In / Move Out
  • check Natural Gas
  • check Non-Metered Billing
  • check Online Payment Processing
  • check Penalty / Cut-Off Processing
  • check Rate Management
  • check Service Call Management
  • check Trash
  • check Water
  • check Work Order Management

Screenshots

View 3 screenshots 49627 thumb
View 5 screenshots 168264 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • close Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation

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SilverBlaze Customer Portal vs BannerCX

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