CBSW / UMS.net vs Alliance Windows Suite

Starting Price

Not provided by vendor Not provided by vendor

Best For

Utility sector, water companies, sewer companies, electric companies, gas companies

United Systems & Software, Inc. is a technical services firm that specializes in the software development and information technology for utilities and local government.

Rating


4.6 / 5
(157)
Read All Reviews
(0)

Ideal number of Users

1 - 499

10 - 499

Ease of Use


4.6 / 5


  • "It is like I am always talking to a friend. I love the product and it is very easy to use."

  • "CUSI is so user friendly that making a change is easy and stress free. We recently implemented the Webportal option and our customers love it."



Customer Support


4.6 / 5


  • "The customer service is great, very friendly (the person I worked w/ was awesome, anyway)."

  • "Excellent Utility Software with Excellent Technical Support."



Features & Functionality


5 / 5


  • "I love that reports can be designed to suit my needs and we can re-design our monthly customer bills whenever we want to make changes."

  • "It has transformed the way we do business. We love the customer support and the continuing innovations."



Value for Money


4.6 / 5




Product Features

  • check Account Management
  • check ACH Payment Processing
  • check Billing & Invoicing
  • close Cable
  • check Collections Management
  • check Customer Management
  • check Electricity
  • check Meter Management
  • check Metered Billing
  • close Move In / Move Out
  • check Natural Gas
  • check Non-Metered Billing
  • check Online Payment Processing
  • check Penalty / Cut-Off Processing
  • check Rate Management
  • check Service Call Management
  • check Trash
  • check Water
  • check Work Order Management
  • check Account Management
  • check ACH Payment Processing
  • check Billing & Invoicing
  • close Cable
  • check Collections Management
  • check Customer Management
  • check Electricity
  • check Meter Management
  • check Metered Billing
  • check Move In / Move Out
  • check Natural Gas
  • check Non-Metered Billing
  • check Online Payment Processing
  • check Penalty / Cut-Off Processing
  • check Rate Management
  • check Service Call Management
  • check Trash
  • check Water
  • check Work Order Management

Screenshots

Capterra screenshot placeholder
Capterra screenshot placeholder

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • close Webinars
  • check Documentation

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CBSW / UMS.net vs Alliance Windows Suite

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