SilverBlaze Customer Portal vs eTRM

Starting Price

Not provided by vendor Not provided by vendor

Best For

SilverBlaze is a web portal solution built specifically for utility providers who want to increase customer engagement, improve billing & payments, and reduce strain on internal resources.

Utilities, Regulators and EM&V Consultants

Rating


4.5 / 5
(13)

(0)

Ideal number of Users

1000+

10 - 499

Ease of Use


4.5 / 5

Customer Support


5 / 5

Features & Functionality


4.5 / 5

Value for Money


4.5 / 5

Product Features

  • check Billing & Invoicing
  • close Cable
  • check Customer Management
  • close Demand Planning
  • check Electricity
  • check Natural Gas
  • close Plant Management
  • check Service Call Management
  • close Trash
  • check Water
  • check Work Order Management
  • close Workforce Management
  • close Billing & Invoicing
  • close Cable
  • close Customer Management
  • close Demand Planning
  • check Electricity
  • close Natural Gas
  • close Plant Management
  • close Service Call Management
  • close Trash
  • close Water
  • close Work Order Management
  • close Workforce Management

Screenshots

View 3 screenshots 49627 thumb
View 1 screenshot 115381 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • close Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation

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SilverBlaze Customer Portal vs eTRM

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