About TriVium Systems

TriVium Systems, founded in 1996 and headquartered in Oregon, United States, develops and delivers call recording, monitoring and reporting solutions to various industry verticals such as call centers, collection agencies, financial institutions, insurance agencies, and more. The company's products also offer a web-based interface, call scoring functionality, and an agent evaluation module.

Contact Details

United States
Founded in 1996

TriVium Systems Products
Showing 2 of 2 products

Details:Call tracking and management solution; tracks and analyzes telephone traffic, and spots excess usage problems.
Details: Call tracking and management solution; tracks and analyzes telephone traffic, and spots excess usage problems.

Software Categories:

Details:Call tracking and management solution; tracks and analyzes telephone traffic, and spots excess usage problems.
Details: Call tracking and management solution; tracks and analyzes telephone traffic, and spots excess usage problems.

Software Categories:

Details:The solution can scale from a single user/voice port to hundreds of ports with centralized server based solutions. The implementation is simple and reliable supporting IP, digital and analog mixed systems. With the modular components you can start small and grow the solution capabilities as your business demands.
Details: The solution can scale from a single user/voice port to hundreds of ports with centralized server based solutions. The implementation is simple and reliable supporting IP, digital and analog mixed systems. With the modular components you can start small and grow the solution capabilities as your business demands.

Software Categories:

Details:The solution can scale from a single user/voice port to hundreds of ports with centralized server based solutions. The implementation is simple and reliable supporting IP, digital and analog mixed systems. With the modular components you can start small and grow the solution capabilities as your business demands.
Details: The solution can scale from a single user/voice port to hundreds of ports with centralized server based solutions. The implementation is simple and reliable supporting IP, digital and analog mixed systems. With the modular components you can start small and grow the solution capabilities as your business demands.

Software Categories:


TriVium Systems Reviews

Showing 3 most recent reviews across 2 products

Overall
2/5
Ease of Use
3/5
Customer Service
1/5
Benjamin S.
NISO
Unspecified
Used the software for: Unspecified
Overall Rating
2/5
Ease of Use
3/5
Customer Service
1/5
Source: Capterra
May 12, 2015

Review of SonicView

“Dont be mislead by Marketing Sales”

OverallDon't be mislead by the Marketing Sales of this product. It is not has good as it leads you to believe. Try it before you buy it and get lots of references. Support is less than satisfactory. Twice we were left high and dry when we needed a Part or a Server Replacement. We were down for two weeks with no server, the other occurrence was a simple power supply and they did not have any on hand. The product breaks every time Java gets updated. There is a 20 minute lag before your call is available. If you phone system time is not in sync with the server then you may not get calls matched up with extension numbers.
Source: Capterra
May 12, 2015