About Pegasystems

Pegasystems, founded in 1983 and headquartered in Massachusetts, United States, develops customer engagement and marketing solutions for users across industries such as philanthropy, banking, information technology, environmental services and more. The company also offers applications that help users to automate and manage their sales procedures.

Contact Details

Cambridge, Ma, United States
Founded in 1983

Connect with Pegasystems


Pegasystems Products
Showing 11 of 11 products

Details:Pegasystems offers a transformational approach to CRM with products that help you build strong, long-lasting and profitable relationships with your customers. Pega's Customer Process Manager (CPM) is built on our core BPM capabilities, and is also available with industry-specific models, processes and interfaces for financial services, healthcare, and insurance.
Details: Pegasystems offers a transformational approach to CRM with products that help you build strong, long-lasting and profitable relationships with your customers. Pega's Customer Process Manager (CPM) is built on our core BPM capabilities, and is also available with industry-specific models, processes and interfaces for financial services, healthcare, and insurance.
Details:Pegasystems offers a transformational approach to CRM with products that help you build strong, long-lasting and profitable relationships with your customers. Pega's Customer Process Manager (CPM) is built on our core BPM capabilities, and is also available with industry-specific models, processes and interfaces for financial services, healthcare, and insurance.
Details: Pegasystems offers a transformational approach to CRM with products that help you build strong, long-lasting and profitable relationships with your customers. Pega's Customer Process Manager (CPM) is built on our core BPM capabilities, and is also available with industry-specific models, processes and interfaces for financial services, healthcare, and insurance.
Details:Only Pega combines core Sales Force Automation capabilities with intelligent real-time guided selling, end to end sales process automation, mobile, and agile processes to help you sell more efficiently and effectively.
Details: Only Pega combines core Sales Force Automation capabilities with intelligent real-time guided selling, end to end sales process automation, mobile, and agile processes to help you sell more efficiently and effectively.

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Details:Only Pega combines core Sales Force Automation capabilities with intelligent real-time guided selling, end to end sales process automation, mobile, and agile processes to help you sell more efficiently and effectively.
Details: Only Pega combines core Sales Force Automation capabilities with intelligent real-time guided selling, end to end sales process automation, mobile, and agile processes to help you sell more efficiently and effectively.

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Details:Pega Customer Service anticipates customer needs, connects customers to the right people and systems, and automates or intelligently guides each step of your interactions, so you can rapidly and continuously evolve your customer service experience.
Details: Pega Customer Service anticipates customer needs, connects customers to the right people and systems, and automates or intelligently guides each step of your interactions, so you can rapidly and continuously evolve your customer service experience.
Details:Pega Customer Service anticipates customer needs, connects customers to the right people and systems, and automates or intelligently guides each step of your interactions, so you can rapidly and continuously evolve your customer service experience.
Details: Pega Customer Service anticipates customer needs, connects customers to the right people and systems, and automates or intelligently guides each step of your interactions, so you can rapidly and continuously evolve your customer service experience.
Details:Pega Business Process Management and Case Management helps you quickly build business applications that deliver the outcomes and end-to-end customer experiences your customers demand. Find out why Pega is the perennial leader in BPM and Case Management
Details: Pega Business Process Management and Case Management helps you quickly build business applications that deliver the outcomes and end-to-end customer experiences your customers demand. Find out why Pega is the perennial leader in BPM and Case Management
Details:Pega Business Process Management and Case Management helps you quickly build business applications that deliver the outcomes and end-to-end customer experiences your customers demand. Find out why Pega is the perennial leader in BPM and Case Management
Details: Pega Business Process Management and Case Management helps you quickly build business applications that deliver the outcomes and end-to-end customer experiences your customers demand. Find out why Pega is the perennial leader in BPM and Case Management
Details:Pega Field Service modernizes and improves the service experience for mobile field workers and customers. This single application combines an industry-leading customer service dashboard with a fully functional mobile app that guides field workers through an efficient, successful service call.
Details: Pega Field Service modernizes and improves the service experience for mobile field workers and customers. This single application combines an industry-leading customer service dashboard with a fully functional mobile app that guides field workers through an efficient, successful service call.

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Details:Pega Field Service modernizes and improves the service experience for mobile field workers and customers. This single application combines an industry-leading customer service dashboard with a fully functional mobile app that guides field workers through an efficient, successful service call.
Details: Pega Field Service modernizes and improves the service experience for mobile field workers and customers. This single application combines an industry-leading customer service dashboard with a fully functional mobile app that guides field workers through an efficient, successful service call.

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Details:Develop intelligent and personalized marketing interactions with your customers and leverage real-time information to calculate the next-best-action.
Details: Develop intelligent and personalized marketing interactions with your customers and leverage real-time information to calculate the next-best-action.
Details:Develop intelligent and personalized marketing interactions with your customers and leverage real-time information to calculate the next-best-action.
Details: Develop intelligent and personalized marketing interactions with your customers and leverage real-time information to calculate the next-best-action.
Details:IoT system that helps customer centric enterprises integrate feedback from connected devices into business operations.
Details: IoT system that helps customer centric enterprises integrate feedback from connected devices into business operations.

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Details:IoT system that helps customer centric enterprises integrate feedback from connected devices into business operations.
Details: IoT system that helps customer centric enterprises integrate feedback from connected devices into business operations.

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Details:P&C system that simplifies insurers routine work with underwriting, claims, marketing and product development tools.
Details: P&C system that simplifies insurers routine work with underwriting, claims, marketing and product development tools.

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Details:P&C system that simplifies insurers routine work with underwriting, claims, marketing and product development tools.
Details: P&C system that simplifies insurers routine work with underwriting, claims, marketing and product development tools.

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Details:Commercial insurance solution that lets commercial lines carriers simply configure, deploy, and reuse underwriting practices.
Details: Commercial insurance solution that lets commercial lines carriers simply configure, deploy, and reuse underwriting practices.

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Details:Commercial insurance solution that lets commercial lines carriers simply configure, deploy, and reuse underwriting practices.
Details: Commercial insurance solution that lets commercial lines carriers simply configure, deploy, and reuse underwriting practices.

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Details:Customer engagement platform integrates customer analytics and business rules in real time, building deeper connections with customers.
Details: Customer engagement platform integrates customer analytics and business rules in real time, building deeper connections with customers.

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Details:Customer engagement platform integrates customer analytics and business rules in real time, building deeper connections with customers.
Details: Customer engagement platform integrates customer analytics and business rules in real time, building deeper connections with customers.

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Details:Helps businesses automate tasks and improve business efficiency with unattended bots and built in workforce intelligence.
Details: Helps businesses automate tasks and improve business efficiency with unattended bots and built in workforce intelligence.

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Details:Helps businesses automate tasks and improve business efficiency with unattended bots and built in workforce intelligence.
Details: Helps businesses automate tasks and improve business efficiency with unattended bots and built in workforce intelligence.

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Pegasystems Reviews

Showing 3 most recent reviews across 11 products

Overall
4/5
Ease of Use
3.5/5
Customer Service
4/5
Verified Reviewer
Computer Software, 501-1000 employees
Used the software for: 1-2 years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
August 15, 2019

Review of Pega

“Build your application quickly”

OverallI use this tool daily to develop a CRM for a client in the area of tourism. Based on the processes defined by the business area of the company, we have designed and built the logic using the components provided by Pega to save time building the application.
ProsYou can develop a web application from 0 without writing a single line of code. With its model-based approach it allows you to diagram your processes and from there build all the logic that your application needs. It has a wide range of prefabricated components with the best practices which reduce the chances of errors and reduce built time.
ConsTo solve very specific needs of your application you need to adapt to the limits of this tool since you do not write code in it. Likewise, its continuous integration must be improved since working with branches makes it difficult to make the merge of the work of several people.
Reviewer Source 
Source: Capterra
August 15, 2019
Nicolaos K.
Consultant
Information Technology and Services, 1001-5000 employees
Used the software for: 1-2 years
Overall Rating
4/5
Ease of Use
3/5
Features
5/5
Likelihood to Recommend
8/10
Reviewer Source 
Source: Capterra
July 19, 2019

Review of Pega Marketing

“Great marketing tool for enterprise solutions”

ProsPowerful marketing and decisioning engine at enterprise level
ConsNeed Pega platform experience to use it. Solution not very mature yet
Reviewer Source 
Source: Capterra
July 19, 2019
Nicolaos K.
Consultant
Information Technology and Services, 501-1000 employees
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
3/5
Customer Service
5/5
Features
5/5
Value for Money
3/5
Likelihood to Recommend
8/10
Reviewer Source 
Source: Capterra
July 19, 2019

Review of Pega 7 for IoT

“Great BPM and case management tool”

ProsPowerful tool you can use to do a great deal for enterprise level case management systems
Consyou need to familiarise yourself before using it adequately. expensive licenses
Reviewer Source 
Source: Capterra
July 19, 2019