About Talisma

Talisma, founded in 1999 and headquartered in Karnataka, India, is a provider of customer relationship management (CRM) software solutions. The company provides a range of vertical solutions for various industries, including ITeS - BPO, telecommunications, distribution, education, BFSI, transportation, utilities, and more.

Contact Details

United States
Founded in 1994

Talisma Products
Showing 2 of 2 products

Details:Talisma CRM is leading Customer Relationship Management Software made for Enterprises. Businesses can track and engage customers across communication channels with accuracy, measuring engagement effectiveness and collecting and acting on real-time feedback
Details: Talisma CRM is leading Customer Relationship Management Software made for Enterprises. Businesses can track and engage customers across communication channels with accuracy, measuring engagement effectiveness and collecting and acting on real-time feedback
Details:Talisma CRM is leading Customer Relationship Management Software made for Enterprises. Businesses can track and engage customers across communication channels with accuracy, measuring engagement effectiveness and collecting and acting on real-time feedback
Details: Talisma CRM is leading Customer Relationship Management Software made for Enterprises. Businesses can track and engage customers across communication channels with accuracy, measuring engagement effectiveness and collecting and acting on real-time feedback
Details:Customizable enterprise software streamlines document management, customer support, reporting, etc.
Details: Customizable enterprise software streamlines document management, customer support, reporting, etc.

Software Categories:

Details:Customizable enterprise software streamlines document management, customer support, reporting, etc.
Details: Customizable enterprise software streamlines document management, customer support, reporting, etc.

Software Categories:


Talisma Reviews

Showing 3 most recent reviews across 2 products

Overall
4/5
Ease of Use
3/5
Customer Service
3.5/5
Maria C.
Marketing Analyst
Education Management, 501-1000 employees
Used the software for: 6-12 months
Overall Rating
4/5
Ease of Use
3/5
Features
5/5
Likelihood to Recommend
8/10
Reviewer Source 
Source: Capterra
August 13, 2019

Review of Talisma CRM

“ Great tool but hard to learn to use”

ProsI used Talisma for a year and it was a big revolution for the university I worked for. The tool changed the way we planned marketing campaigns, flows, and contact strategies for students and prospective students.
ConsI had a hard time adapting at first, it was not an easy tool to learn to use, it generated many doubts and with that the results were slow to appear.
Reviewer Source 
Source: Capterra
August 13, 2019
Ashley W.
Coordinator
Education Management, 51-200 employees
Used the software for: 2+ years
Overall Rating
3/5
Ease of Use
2/5
Customer Service
3/5
Features
3/5
Value for Money
2/5
Likelihood to Recommend
3/10
Reviewer Source 
Source: Capterra
March 20, 2019

Review of Talisma CRM

“Clunky and Outdated”

OverallCurrently, we are in the process of switching over to another education management system because of all of the issues that we have had with Talisma over the past few years. While learning new software is never fun, we are excited to leave Talisma behind.
ProsThe basic features are fine and they do what you need them to do.
ConsThe overall layout is complicated to figure out and just feels very outdated. It's not intuitive at all. I spend so much time trying to figure out how to run reports that it just doesn't seem worth it to me.
Reviewer Source 
Source: Capterra
March 20, 2019
Verified Reviewer
Higher Education, 201-500 employees
Used the software for: 1-2 years
Overall Rating
3/5
Ease of Use
2/5
Features
3/5
Value for Money
4/5
Likelihood to Recommend
5/10
Reviewer Source 
Source: Capterra
February 4, 2019

Review of Talisma CRM

“Not bad. But definitely not good.”

OverallI've been using Talisma regularly for the past year and a half-at least five or six times a day. I've used other similar programs in the past-Raiser's Edge, DonorPerfect. I know Talisma is a smaller CRM, so I don't expect it to be exactly like either of those. The problem is, however, that it's often more of a headache than boon to our non-profit. The tabs in a donor's profile are un-intuitive and un-organized, for one. I often have to hunt down information that should be easy to find. Running a simple report isn't too bad, but once you start adding more variables it's bound to fail. I've also run in to quite a few weird glitches or bugs since I began using Talisma. Still, it does the basics-even with some difficultly-so it's not horrible. Our department received Talisma free as part of a package other department purchased a number of years back. I don't always agree with the "you get what you pay for" maxim, but in this case it's true.
Pros1) Pricing for Talisma is not bad at all. 2) Logging comments on donor files is easy. 3) Color scheme doesn't give me a headache.
Cons1) Overall, Talisma is plagued by a clunky interface that is amazingly counter-intuitive. 2) I felt like I needed an additional degree to run some moderately complex reports. 3) Even logging in can be a pain. 4) Almost every aspects that should be easy to deal with is not. At all.
Reviewer Source 
Source: Capterra
February 4, 2019