---
title: "Best Virtual Assistant Software 2026 | Capterra"
description: "Find the top Virtual Assistant software of 2026 on Capterra. Based on millions of verified user reviews - compare and filter for whats important to you to find the best tools for your needs."
source_url: "https://www.capterra.com/virtual-assistant-software/"
page_type: "category"
language: "en"
---

# Best Virtual Assistant Software

## Wing

Rating: 4.8 out of 5 (74 reviews)

Profile: [Wing](https://www.capterra.com/p/229303/Wing/)

Visible tabs: Overview, Features, Gallery, Integrations

### Overview tab

#### What is this product about?

Tech-enabled high-quality talent starting at just $699/month to complete recurring work like customer Relationship Management and more.

#### Rating breakdown

- Ease of Use: 4.8 out of 5

- Customer Service: 4.8 out of 5

- Features: 4.8 out of 5

- Value for Money: 4.7 out of 5

#### Pros and cons based on reviews

Not available

#### Starting price

Starting price: $699.00

Pricing details: Flat Rate, Per Month

Free trial: Yes

Free demo: Yes

### Features tab

#### Highest rated features

- Multi-Channel Communication: 5.0 rating

- Personalization: 5.0 rating

- Reporting/Analytics: 4.6 rating

- Chatbot: 4.5 rating

#### Lowest rated features

- AI/Machine Learning: 4.0 rating

- Activity Dashboard: 4.4 rating

- Business Process Automation: 4.6 rating

- Intent Recognition: 4.5 rating

### Gallery tab

Ease of use: 4.8 out of 5 (74 reviews)

#### Related review snippet

Reviewer: Demetrius S.

Reviewer details: Information Technology and Services, 11-50 employees

Published: July 22, 2026

> "We were able to quickly find a high-quality candidate who matched our needs, and the recruitment team was responsive and easy to work with throughout the process."

### Integrations tab

Wing connects with 3+ software tools.

[See all integrations](https://www.capterra.com/p/229303/Wing/#integrations)

#### Most popular integrations

- Slack: 5.0 rating

- Zapier: 4.7 rating

- PhoneCall: 4.6 rating

#### Integrations-related review snippet

Reviewer: Keith H.

Reviewer details: Mechanical or Industrial Engineering, 51-200 employees

Published: January 21, 2026

> "They integrated into our system seamlessly and did a great job of communicating throughout the program.  "

---

## Get An AI Employee

Profile: [Get An AI Employee](https://www.capterra.com/p/10042102/Get-An-AI-Employee/)

Visible tabs: Overview, Features, Gallery

### Overview tab

#### What is this product about?

Get An AI Employee is customer service software that automates call answering, lead qualification, and appointment booking.

#### Pros and cons based on reviews

Not available

#### Starting price

Starting price: $349.00

Pricing details: Other, Per Month

Free trial: No

Free demo: No

### Features tab

#### Most popular features

- Speech Recognition: Available

- Natural Language Processing: Available

- AI/Machine Learning: Available

- Intent Recognition: Not available

- Workflow Automation: Available

- Personalization: Available

- Sentiment Analysis: Not available

- Business Process Automation: Available

- Chatbot: Available

- Contextual Guidance: Not available

- Multi-Language: Not available

- Transfers/Routing: Available

### Gallery tab

---

## Rippling

Rating: 4.9 out of 5 (4,869 reviews)

Profile: [Rippling](https://www.capterra.com/p/172127/Rippling/)

Visible tabs: Overview, Features, Gallery, Integrations

### Overview tab

#### What is this product about?

Cloud-based workforce management platform that unifies HR, IT, and Finance with tools for payroll, benefits, devices, and expenses.

#### Rating breakdown

- Ease of Use: 4.9 out of 5

- Customer Service: 4.7 out of 5

- Features: 4.8 out of 5

- Value for Money: 4.8 out of 5

#### Pros and cons based on reviews

Pros:

- Intuitive and accessible interface

- Automated employee onboarding workflows

Cons:

- Frequent minor bugs and glitches

- Cumbersome authentication and session timeouts

#### Starting price

Starting price: $8.00

Pricing details: Per User, Per Month

Free trial: Yes

Free demo: No

### Features tab

#### Most popular features

- Speech Recognition: Not available

- Natural Language Processing: Available

- AI/Machine Learning: Available

- Intent Recognition: Not available

- Workflow Automation: Available

- Personalization: Not available

- Sentiment Analysis: Not available

- Business Process Automation: Not available

- Chatbot: Available

- Contextual Guidance: Not available

- Multi-Language: Available

- Transfers/Routing: Not available

#### Feature-related review snippet

Reviewer: Matt B.

Reviewer details: Computer Software, 51-200 employees

Published: December 4, 2025

> "I really enjoy Rippling's user-friendly and smooth app interface, which feels very modern and aligns well with the latest tech trends."

### Gallery tab

Ease of use: 4.9 out of 5 (4,869 reviews)

#### Related review snippet

Reviewer: Stefan V.

Reviewer details: Mental Health Care, 201-500 employees

Published: April 10, 2026

> "The payroll interface is my favorite part because it's clear, updates in a timely manner, can download paystubs, and can look up all the information related to my paty."

### Integrations tab

Rippling connects with 146+ software tools.

[See all integrations](https://www.capterra.com/p/172127/Rippling/#integrations)

#### Most popular integrations

- Docusign: 4.7 rating

- QuickBooks Online: 4.7 rating

- Calendly: 4.7 rating

- Xero: 4.4 rating

- Procore: 4.5 rating

- Microsoft Outlook: 4.5 rating

#### Integrations-related review snippet

Reviewer: Verified Reviewer

Reviewer details: Information Technology and Services, 11-50 employees

Published: May 14, 2026

> "Initially, we were impressed by the depth of integration across Rippling’s products, especially ATS and HRIS."

---

## ClickUp

Rating: 4.6 out of 5 (4,626 reviews)

Profile: [ClickUp](https://www.capterra.com/p/158833/ClickUp/)

Visible tabs: Overview, Features, Gallery, Integrations

### Overview tab

#### What is this product about?

Cloud-based productivity platform combining task management, docs, chat, goals, whiteboards, dashboards, and AI in one workspace.

#### Rating breakdown

- Ease of Use: 4.3 out of 5

- Customer Service: 4.5 out of 5

- Features: 4.6 out of 5

- Value for Money: 4.6 out of 5

#### Pros and cons based on reviews

Pros:

- Comprehensive collaboration platform

- Boosts organizational productivity

Cons:

- Frequent lag and slowdowns

- Limited mobile functionality

#### Starting price

Starting price: $10.00

Pricing details: Per User, Per Month

Free trial: No

Free demo: No

### Features tab

#### Most popular features

- Speech Recognition: Not available

- Natural Language Processing: Not available

- AI/Machine Learning: Not available

- Intent Recognition: Not available

- Workflow Automation: Not available

- Personalization: Available

- Sentiment Analysis: Not available

- Business Process Automation: Available

- Chatbot: Not available

- Contextual Guidance: Not available

- Multi-Language: Not available

- Transfers/Routing: Not available

#### Feature-related review snippet

Reviewer: Harry D.

Reviewer details: Marketing and Advertising, 11-50 employees

Published: October 23, 2025

> "The user interface is a lot smoother and nicer looking visually than other products in the market, it definitely looks more modern!"

### Gallery tab

Ease of use: 4.3 out of 5 (4,626 reviews)

#### Related review snippet

Reviewer: Louis S.

Reviewer details: Real Estate, 51-200 employees

Published: May 11, 2026

> "It combines tasks, docs, dashboards, automations, and team communication in one place, which reduces tool sprawl and improves visibility."

### Integrations tab

ClickUp connects with 158+ software tools.

[See all integrations](https://www.capterra.com/p/158833/ClickUp/#integrations)

#### Most popular integrations

- Trello: 4.5 rating

- Jira: 4.4 rating

- Asana: 4.5 rating

- Clockify: 4.8 rating

- Zapier: 4.7 rating

- Toggl Track: 4.7 rating

#### Integrations-related review snippet

Reviewer: William M.

Reviewer details: Information Technology and Services, 1-10 employees

Published: July 13, 2026

> "What stood out most was how well it integrates with other software. Whether it's Slack, GitHub, Google Drive, or various automation platforms, ClickUp connects smoothly and fits naturally into an existing workflow rather than forcing you to change how you work."

---

## Zapier

Rating: 4.7 out of 5 (3,072 reviews)

Profile: [Zapier](https://www.capterra.com/p/130182/Zapier/)

Visible tabs: Overview, Features, Gallery, Integrations

### Overview tab

#### What is this product about?

Cloud-based workflow automation tool that connects 9,000+ apps using no-code triggers, actions, and built-in AI steps.

#### Rating breakdown

- Ease of Use: 4.3 out of 5

- Customer Service: 4.3 out of 5

- Features: 4.6 out of 5

- Value for Money: 4.3 out of 5

#### Pros and cons based on reviews

Pros:

- Automating repetitive tasks saves hours

- Seamless cross-app automation

Cons:

- Costly for advanced usage

- Troubleshooting and reliability concerns

#### Starting price

Starting price: $29.99

Pricing details: Usage Based, Per Month

Free trial: Yes

Free demo: No

### Features tab

#### Most popular features

- Speech Recognition: Not available

- Natural Language Processing: Not available

- AI/Machine Learning: Not available

- Intent Recognition: Not available

- Workflow Automation: Not available

- Personalization: Not available

- Sentiment Analysis: Not available

- Business Process Automation: Available

- Chatbot: Not available

- Contextual Guidance: Not available

- Multi-Language: Not available

- Transfers/Routing: Not available

#### Feature-related review snippet

Reviewer: MD Mohin U.

Reviewer details: Automotive, 11-50 employees

Published: May 29, 2024

> "Its user-friendly interface, extensive app integrations, and flexibility make it a powerful asset for streamlining tasks and boosting productivity."

### Gallery tab

Ease of use: 4.3 out of 5 (3,072 reviews)

#### Related review snippet

Reviewer: Faith H.

Reviewer details: Construction, 1-10 employees

Published: March 7, 2026

> "Zapier software has enabled me to give better support to my sales team by helping me link mutiple softwares and ensure consistent and correct information is avalible for all members of our staff."

### Integrations tab

Zapier connects with 255+ software tools.

[See all integrations](https://www.capterra.com/p/130182/Zapier/#integrations)

#### Most popular integrations

- Jira: 4.4 rating

- Asana: 4.5 rating

- Shopify: 4.5 rating

- HubSpot Marketing Hub: 4.5 rating

- Eventbrite: 4.6 rating

- Microsoft To Do: 4.6 rating

#### Integrations-related review snippet

Reviewer: Michael S.

Reviewer details: Electrical/Electronic Manufacturing, 501-1,000 employees

Published: March 12, 2026

> "The interface is simple and it supports many integrations, which helps save a lot of time and improves workflow."

---

## Housecall Pro

Rating: 4.7 out of 5 (2,744 reviews)

Profile: [Housecall Pro](https://www.capterra.com/p/140363/HouseCall-Pro/)

Visible tabs: Overview, Features, Gallery, Integrations

### Overview tab

#### What is this product about?

Web-based field service management software that helps home service pros automate scheduling, dispatching, and routine operations.

#### Rating breakdown

- Ease of Use: 4.6 out of 5

- Customer Service: 4.7 out of 5

- Features: 4.5 out of 5

- Value for Money: 4.6 out of 5

#### Pros and cons based on reviews

Pros:

- Intuitive and accessible platform

- Supports efficient business expansion

Cons:

- Cumbersome and limited invoicing

- Frequent bugs disrupt workflow

#### Starting price

Starting price: $79.00

Pricing details: Flat Rate, Per Month

Free trial: Yes

Free demo: No

### Features tab

#### Most popular features

- Speech Recognition: Not available

- Natural Language Processing: Available

- AI/Machine Learning: Available

- Intent Recognition: Not available

- Workflow Automation: Not available

- Personalization: Available

- Sentiment Analysis: Not available

- Business Process Automation: Available

- Chatbot: Not available

- Contextual Guidance: Not available

- Multi-Language: Not available

- Transfers/Routing: Not available

#### Feature-related review snippet

Reviewer: MURTAZA L.

Reviewer details: Construction, 11-50 employees

Published: April 14, 2026

> "The scheduling feature is very intuitive and makes managing jobs and technicians straightforward and efficient."

### Gallery tab

Ease of use: 4.6 out of 5 (2,744 reviews)

#### Related review snippet

Reviewer: MURTAZA L.

Reviewer details: Construction, 11-50 employees

Published: April 14, 2026

> "The scheduling feature is very intuitive and makes managing jobs and technicians straightforward and efficient."

### Integrations tab

Housecall Pro connects with 23+ software tools.

[See all integrations](https://www.capterra.com/p/140363/HouseCall-Pro/#integrations)

#### Most popular integrations

- QuickBooks Online: 4.4 rating

- Google Calendar: 4.5 rating

- Stripe: 4.6 rating

- Zapier: 4.7 rating

- Meta for Business: 3.3 rating

- SendGrid: 4.2 rating

- Twilio: 4.4 rating

- CallRail: 4.5 rating

- Emitrr: 4.8 rating

---

## Airtable

Rating: 4.6 out of 5 (2,243 reviews)

Profile: [Airtable](https://www.capterra.com/p/146652/Airtable/)

Visible tabs: Overview, Features, Gallery, Integrations

### Overview tab

#### What is this product about?

Cloud-based relational database and app-building platform for managing workflows, automating tasks, and deploying AI agents across.

#### Rating breakdown

- Ease of Use: 4.4 out of 5

- Customer Service: 4.4 out of 5

- Features: 4.5 out of 5

- Value for Money: 4.5 out of 5

#### Pros and cons based on reviews

Pros:

- Comprehensive organizational capabilities

- Extensive customization options

Cons:

- Mobile functionality shortcomings

- Scalability and feature restrictions

#### Starting price

Starting price: $20.00

Pricing details: Per User, Per Month

Free trial: Yes

Free demo: No

### Features tab

#### Most popular features

- Speech Recognition: Not available

- Natural Language Processing: Not available

- AI/Machine Learning: Not available

- Intent Recognition: Not available

- Workflow Automation: Not available

- Personalization: Not available

- Sentiment Analysis: Available

- Business Process Automation: Available

- Chatbot: Not available

- Contextual Guidance: Not available

- Multi-Language: Not available

- Transfers/Routing: Not available

#### Feature-related review snippet

Reviewer: Cristiano F.

Reviewer details: Marketing and Advertising, Self-employed

Published: April 15, 2026

> "What I like most about Airtable is the user experience: the interface feels modern, clean, and very visual, so it’s easy to understand even for non‑technical users."

### Gallery tab

Ease of use: 4.4 out of 5 (2,243 reviews)

#### Related review snippet

Reviewer: Dana K.

Reviewer details: Real Estate, 1-10 employees

Published: April 13, 2026

> "I have created Bases that run my business, create invoices, track my continuing education credits, budget, CRM's, organize my home, etc. If it can go in a spreadsheet, it can become so much more in an Airtable Base."

### Integrations tab

Airtable connects with 51+ software tools.

[See all integrations](https://www.capterra.com/p/146652/Airtable/#integrations)

#### Most popular integrations

- Jira: 4.4 rating

- HubSpot Marketing Hub: 4.5 rating

- Zapier: 4.7 rating

- Microsoft Outlook: 4.5 rating

- Tableau: 4.6 rating

- Miro: 4.7 rating

#### Integrations-related review snippet

Reviewer: Dana K.

Reviewer details: Real Estate, 1-10 employees

Published: April 13, 2026

> "It is the one piece of software that I don't even think twice about renewing. And now that they have integrated AI into its capabilities, I'm even more excited to try using it for other projects."

---

## micro1

Rating: 4.9 out of 5 (897 reviews)

Profile: [micro1](https://www.capterra.com/p/10030872/micro1/)

Visible tabs: Overview, Features, Gallery, Integrations

### Overview tab

#### What is this product about?

micro1 is the AI recruitment engine that helps you source, interview, and hire top global talent.

#### Rating breakdown

- Ease of Use: 4.8 out of 5

- Customer Service: 4.6 out of 5

- Features: 4.7 out of 5

- Value for Money: 4.6 out of 5

#### Pros and cons based on reviews

Pros:

- Global remote job access

- Diverse career advancement paths

Cons:

- Occasional platform performance delays

- Strict session timing issues

#### Starting price

Starting price: $89.00

Pricing details: Flat Rate, Per Month

Free trial: Yes

Free demo: No

### Features tab

#### Highest rated features

- Conversation Intelligence: 4.7 rating

- Speech Recognition: 4.7 rating

- Automated Responses: 4.7 rating

- Natural Language Processing: 4.7 rating

#### Lowest rated features

- API: 4.4 rating

- Attended Automation: 4.4 rating

- Sentiment Analysis: 4.5 rating

- Personalization: 4.5 rating

#### Feature-related review snippet

Reviewer: Raven H.

Reviewer details: Architecture & Planning, 51-200 employees

Published: May 7, 2026

> "Micro One has a straightforward practical approach that lines up with my preference for clear and actionable guidance it's all about making things easy to understand and putting me in the driver's seat with clear steps which is a good value to Acquire"

### Gallery tab

Ease of use: 4.8 out of 5 (897 reviews)

#### Related review snippet

Reviewer: Olabowale B.

Reviewer details: Information Technology and Services, Self-employed

Published: July 6, 2026

> "The interview process covers practical backend development, API design, debugging, databases, system design, and problem-solving, which gives candidates an opportunity to demonstrate their abilities in real-world scenarios."

### Integrations tab

micro1 connects with 2+ software tools.

[See all integrations](https://www.capterra.com/p/10030872/micro1/#integrations)

#### Most popular integrations

- Slack: 4.8 rating

- ATS: 4.4 rating

#### Integrations-related review snippet

Reviewer: Olabowale B.

Reviewer details: Information Technology and Services, Self-employed

Published: July 6, 2026

> "The interview process covers practical backend development, API design, debugging, databases, system design, and problem-solving, which gives candidates an opportunity to demonstrate their abilities in real-world scenarios."

---

## Birdeye

Rating: 4.7 out of 5 (705 reviews)

Profile: [Birdeye](https://www.capterra.com/p/152997/BirdEye/)

Visible tabs: Overview, Features, Gallery, Integrations

### Overview tab

#### What is this product about?

Cloud-based reputation and marketing platform for multi-location brands managing reviews, listings, social media, and surveys.

#### Rating breakdown

- Ease of Use: 4.7 out of 5

- Customer Service: 4.6 out of 5

- Features: 4.6 out of 5

- Value for Money: 4.5 out of 5

#### Pros and cons based on reviews

Pros:

- Intuitive and simple operation

- Enhanced business online visibility

Cons:

- Frequent technical glitches and delays

- Inconsistent and delayed support interactions

#### Starting price

Starting price: Not available

Pricing details: Other, Per Month

Free trial: Yes

Free demo: No

### Features tab

#### Most popular features

- Speech Recognition: Not available

- Natural Language Processing: Available

- AI/Machine Learning: Available

- Intent Recognition: Available

- Workflow Automation: Not available

- Personalization: Not available

- Sentiment Analysis: Available

- Business Process Automation: Not available

- Chatbot: Available

- Contextual Guidance: Available

- Multi-Language: Available

- Transfers/Routing: Not available

#### Feature-related review snippet

Reviewer: Abby J.

Reviewer details: Marketing and Advertising, 11-50 employees

Published: June 11, 2024

> "They offer applicable information, high quality tools, and an ever-changing range of product offerings."

### Gallery tab

Ease of use: 4.7 out of 5 (705 reviews)

#### Related review snippet

Reviewer: Steven L.

Reviewer details: Real Estate, 1,001-5,000 employees

Published: May 7, 2026

> "Their listings management and Ai search management tools are industry best and provide valauable insight along with action items to improve."

### Integrations tab

Birdeye connects with 82+ software tools.

[See all integrations](https://www.capterra.com/p/152997/BirdEye/#integrations)

#### Most popular integrations

- QuickBooks Online: 5.0 rating

- Zoho CRM: 4.3 rating

- Shopify: 4.5 rating

- Xero: 4.4 rating

- Zapier: 5.0 rating

- Booker: 4.1 rating

#### Integrations-related review snippet

Reviewer: Jacob N.

Reviewer details: Health, Wellness and Fitness, 11-50 employees

Published: January 16, 2023

> "Integration is not too difficult and features outweigh other platforms."

---

## Guru

Rating: 4.8 out of 5 (640 reviews)

Profile: [Guru](https://www.capterra.com/p/224830/Guru/)

Visible tabs: Overview, Features, Gallery, Integrations

### Overview tab

#### What is this product about?

Cloud-based knowledge management platform that structures and verifies company knowledge, delivering cited answers to employee.

#### Rating breakdown

- Ease of Use: 4.8 out of 5

- Customer Service: 4.8 out of 5

- Features: 4.8 out of 5

- Value for Money: 4.8 out of 5

#### Pros and cons based on reviews

Pros:

- Reliable customer support resource

- Centralized knowledge sharing platform

Cons:

- Occasional technical disruptions

#### Starting price

Starting price: Not available

Free trial: Yes

Free demo: No

### Features tab

#### Most popular features

- Speech Recognition: Not available

- Natural Language Processing: Available

- AI/Machine Learning: Available

- Intent Recognition: Not available

- Workflow Automation: Available

- Personalization: Available

- Sentiment Analysis: Available

- Business Process Automation: Not available

- Chatbot: Available

- Contextual Guidance: Not available

- Multi-Language: Available

- Transfers/Routing: Not available

#### Feature-related review snippet

Reviewer: João R.

Reviewer details: Music, 5,001-10,000 employees

Published: September 9, 2025

> "I just started using it and didn't needed a long introduction or tutorial, it all just flows, which is a pro when you use a tool like this."

### Gallery tab

Ease of use: 4.8 out of 5 (640 reviews)

#### Related review snippet

Reviewer: Sev A.

Reviewer details: Consumer Services, 51-200 employees

Published: September 19, 2025

> "Guru has been a stable knowledgebase tool for both beginners and tenured employees, account and business managers, Quality Analysts and Subject Matter Experts in every process-outsourced business."

### Integrations tab

Guru connects with 12+ software tools.

[See all integrations](https://www.capterra.com/p/224830/Guru/#integrations)

#### Most popular integrations

- Microsoft Teams: 4.5 rating

- Shopify: 4.5 rating

- Confluence: 4.5 rating

- Notion: 4.7 rating

- Microsoft Outlook: 4.5 rating

- Windows 11: 4.4 rating

#### Integrations-related review snippet

Reviewer: Kyra S.

Reviewer details: Health, Wellness and Fitness, 201-500 employees

Published: January 14, 2025

> "I like that Guru is always making updates to make integration easier."

---

## Celoxis

Rating: 4.5 out of 5 (558 reviews)

Profile: [Celoxis](https://www.capterra.com/p/5923/Celoxis/)

Visible tabs: Overview, Features, Gallery, Integrations

### Overview tab

#### What is this product about?

LEX, Celoxis' Virtual Assistant, automates tasks, optimizes resources, and delivers real-time insights with simple commands.

#### Rating breakdown

- Ease of Use: 4.4 out of 5

- Customer Service: 4.5 out of 5

- Features: 4.4 out of 5

- Value for Money: 4.4 out of 5

#### Pros and cons based on reviews

Pros:

- Unified project and resource control

- Comprehensive project tracking tools

Cons:

- Frequent minor bugs and glitches

- Lag and slow responsiveness

#### Starting price

Starting price: $10.00

Pricing details: Per User, Per Month

Free trial: Yes

Free demo: No

### Features tab

#### Highest rated features

- Task Management: 4.9 rating

- AI/Machine Learning: 4.8 rating

- Multi-Channel Communication: 5.0 rating

- Drag & Drop: 4.4 rating

#### Lowest rated features

- Natural Language Processing: 4.3 rating

- Personalization: 4.0 rating

- Business Process Automation: 4.5 rating

- Chatbot: 4.8 rating

#### Feature-related review snippet

Reviewer: Rakesh J.

Reviewer details: Hospital & Health Care, 11-50 employees

Published: June 29, 2026

> "The interface is clean, and after the initial setup, it becomes comfortable to use for managing routine work and department activities."

### Gallery tab

Ease of use: 4.4 out of 5 (558 reviews)

#### Related review snippet

Reviewer: Shivakumar P.

Reviewer details: Information Technology and Services, 51-200 employees

Published: June 18, 2026

> "It is a comprehensive project management solution that combines project tracking, resource allocation, budgeting, and reporting in a single platform."

### Integrations tab

Celoxis connects with 28+ software tools.

[See all integrations](https://www.capterra.com/p/5923/Celoxis/#integrations)

#### Most popular integrations

- Google Drive: 4.8 rating

- Dropbox: 4.5 rating

- Microsoft Excel: 4.8 rating

- Salesforce Sales Cloud: 4.4 rating

- Jira: 4.7 rating

- Gmail: 4.8 rating

#### Integrations-related review snippet

Reviewer: Michelle R.

Reviewer details: Public Relations and Communications, 11-50 employees

Published: February 26, 2021

> "As we did not have a previous system that was being used within the company,  it was great to be able to integrate Celoxis into our daily work.   "

---

## HubSpot Sales Hub

Rating: 4.5 out of 5 (506 reviews)

Profile: [HubSpot Sales Hub](https://www.capterra.com/p/214215/HubSpot-SalesHub/)

Visible tabs: Overview, Features, Gallery, Integrations

### Overview tab

#### What is this product about?

Cloud-based sales platform that helps teams manage leads, automate outreach, track deals, generate quotes, and report on performance.

#### Rating breakdown

- Ease of Use: 4.4 out of 5

- Customer Service: 4.4 out of 5

- Features: 4.4 out of 5

- Value for Money: 4.2 out of 5

#### Pros and cons based on reviews

Pros:

- Comprehensive integrated marketing platform

- Efficient cross-team collaboration tools

Cons:

- High and complex pricing structure

- Frequent bugs and usability issues

#### Starting price

Starting price: $15.00

Pricing details: Per User, Per Month

Free trial: Yes

Free demo: No

### Features tab

#### Most popular features

- Speech Recognition: Not available

- Natural Language Processing: Not available

- AI/Machine Learning: Available

- Intent Recognition: Not available

- Workflow Automation: Not available

- Personalization: Not available

- Sentiment Analysis: Not available

- Business Process Automation: Available

- Chatbot: Not available

- Contextual Guidance: Not available

- Multi-Language: Not available

- Transfers/Routing: Not available

#### Feature-related review snippet

Reviewer: Nolan W.

Reviewer details: Real Estate, 11-50 employees

Published: April 8, 2025

> "Sales Hub replaced the Prospecting Hub on Hubspot, and I love the streamlined nature of keeping up with Tasks due, overdue and upcoming, but do find the Guided Actions to be my favorite part."

### Gallery tab

Ease of use: 4.4 out of 5 (506 reviews)

#### Related review snippet

Reviewer: Stacy S.

Reviewer details: Mechanical or Industrial Engineering, 51-200 employees

Published: July 7, 2026

> "The seamless integration with marketing tools and automation features helps streamline the entire sales pipeline, making it easier to nurture leads and close deals faster."

### Integrations tab

HubSpot Sales Hub connects with 143+ software tools.

[See all integrations](https://www.capterra.com/p/214215/HubSpot-SalesHub/#integrations)

#### Most popular integrations

- Asana: 4.5 rating

- Microsoft Outlook: 4.5 rating

- Google Ads: 4.4 rating

- Cin7 Core: 4.3 rating

- Domo: 4.3 rating

- ConnectWise PSA: 4.1 rating

#### Integrations-related review snippet

Reviewer: Kyle M.

Reviewer details: Financial Services, 201-500 employees

Published: May 24, 2022

> "Hubspot has become so integrated into our day-to-day operations that all new platforms we intend to use must first prove that they can seamlessly integrate into Hubspot Sales Hub."

---

## Remote Monitoring and Management

Rating: 4.5 out of 5 (456 reviews)

Profile: [Remote Monitoring and Management](https://www.capterra.com/p/144309/Atera/)

Visible tabs: Overview, Features, Gallery, Integrations

### Overview tab

#### What is this product about?

Cloud-based IT management platform combining RMM, PSA, helpdesk, patch management, remote access, and billing in one place.

#### Rating breakdown

- Ease of Use: 4.6 out of 5

- Customer Service: 4.5 out of 5

- Features: 4.3 out of 5

- Value for Money: 4.6 out of 5

#### Pros and cons based on reviews

Pros:

- Effortless deployment and onboarding

- Time-saving automation features

Cons:

- Inconsistent performance and slow response

#### Starting price

Starting price: $129.00

Pricing details: Per User, Per Month

Free trial: Yes

Free demo: No

### Features tab

#### Most popular features

- Speech Recognition: Not available

- Natural Language Processing: Available

- AI/Machine Learning: Not available

- Intent Recognition: Not available

- Workflow Automation: Not available

- Personalization: Available

- Sentiment Analysis: Not available

- Business Process Automation: Not available

- Chatbot: Not available

- Contextual Guidance: Not available

- Multi-Language: Not available

- Transfers/Routing: Not available

#### Feature-related review snippet

Reviewer: Manoj N.

Reviewer details: Education Management, 201-500 employees

Published: November 8, 2024

> "The setup was quick, and the interface is friendly, so I can find what I need without any trouble."

### Gallery tab

Ease of use: 4.6 out of 5 (456 reviews)

#### Related review snippet

Reviewer: James H.

Reviewer details: Business Supplies and Equipment, 51-200 employees

Published: December 9, 2025

> "Atera helped me pull together IT asset data, support tickets, and system activity in one place, which made it easier to prepare internal reports and track progress on compliance tasks."

### Integrations tab

Remote Monitoring and Management connects with 42+ software tools.

[See all integrations](https://www.capterra.com/p/144309/Atera/#integrations)

#### Most popular integrations

- Xero: 4.4 rating

- Zapier: 4.7 rating

- AnyDesk: 4.8 rating

- Okta: 4.7 rating

- Cisco Duo: 4.7 rating

- Keeper Security: 4.7 rating

#### Integrations-related review snippet

Reviewer: Shehab K.

Reviewer details: Information Technology and Services, 51-200 employees

Published: September 23, 2024

> "The impressive RMM/PSA integration is giving me a great visualization and control of the IT environment."

---

## Zenvia Customer Cloud

Rating: 4.1 out of 5 (359 reviews)

Profile: [Zenvia Customer Cloud](https://www.capterra.com/p/265368/Zenvia-Conversion/)

Visible tabs: Overview, Features, Gallery, Integrations

### Overview tab

#### What is this product about?

Cloud-based customer engagement platform managing the full customer journey via WhatsApp, SMS, email, webchat, and voice.

#### Rating breakdown

- Ease of Use: 4.2 out of 5

- Customer Service: 4.0 out of 5

- Features: 3.8 out of 5

- Value for Money: 3.8 out of 5

#### Pros and cons based on reviews

Pros:

- Streamlined client communication tools

- Effortless daily operation

Cons:

- Frequent instability and errors

#### Starting price

Starting price: $0.00

Pricing details: Other, Per Month

Free trial: No

Free demo: No

### Features tab

#### Most popular features

- Speech Recognition: Not available

- Natural Language Processing: Available

- AI/Machine Learning: Available

- Intent Recognition: Not available

- Workflow Automation: Not available

- Personalization: Available

- Sentiment Analysis: Not available

- Business Process Automation: Not available

- Chatbot: Available

- Contextual Guidance: Not available

- Multi-Language: Available

- Transfers/Routing: Available

#### Feature-related review snippet

Reviewer: Angel L.

Reviewer details: Marketing and Advertising, 1-10 employees

Published: February 26, 2021

> "I liked the user interface, the free trial with a line and the easy of use"

### Gallery tab

Ease of use: 4.2 out of 5 (359 reviews)

#### Related review snippet

Reviewer: Jorge M.

Reviewer details: Financial Services, 11-50 employees

Published: November 29, 2023

> "Creating new contacts or beginning conversations with new customers is critical to good service."

### Integrations tab

Zenvia Customer Cloud connects with 6+ software tools.

[See all integrations](https://www.capterra.com/p/265368/Zenvia-Conversion/#integrations)

#### Most popular integrations

- PayPal: 4.6 rating

- Shopify: 4.5 rating

- Zapier: 4.7 rating

- Meta for Business: 4.4 rating

- Salesforce Platform: 4.4 rating

- Messenger: 4.0 rating

---

## Genesys Cloud CX

Rating: 4.3 out of 5 (268 reviews)

Profile: [Genesys Cloud CX](https://www.capterra.com/p/179417/Genesys-Cloud/)

Visible tabs: Overview, Features, Gallery, Integrations

### Overview tab

#### What is this product about?

Cloud-based contact center platform that manages voice, chat, email, SMS, and social media interactions with built-in workforce.

#### Rating breakdown

- Ease of Use: 4.4 out of 5

- Customer Service: 4.0 out of 5

- Features: 4.2 out of 5

- Value for Money: 4.1 out of 5

#### Pros and cons based on reviews

Not available

#### Starting price

Starting price: $75.00

Pricing details: Per User, Per Month

Free trial: No

Free demo: No

### Features tab

#### Most popular features

- Speech Recognition: Available

- Natural Language Processing: Available

- AI/Machine Learning: Available

- Intent Recognition: Available

- Workflow Automation: Available

- Personalization: Available

- Sentiment Analysis: Available

- Business Process Automation: Not available

- Chatbot: Available

- Contextual Guidance: Available

- Multi-Language: Available

- Transfers/Routing: Available

#### Feature-related review snippet

Reviewer: Hao P.

Reviewer details: Information Technology and Services, 1,001-5,000 employees

Published: October 11, 2022

> "Genesys Cloud CX integrates with existing legacy applications and is used by agents in several divisions within our organization."

### Gallery tab

Ease of use: 4.4 out of 5 (268 reviews)

#### Related review snippet

Reviewer: Sherry M.

Reviewer details: Leisure, Travel & Tourism, 11-50 employees

Published: March 16, 2026

> "There are many pros with Genesys Cloud CX such as having everything in one platform (phone calls, email, texting, etc).  "

### Integrations tab

Genesys Cloud CX connects with 17+ software tools.

[See all integrations](https://www.capterra.com/p/179417/Genesys-Cloud/#integrations)

#### Most popular integrations

- Microsoft Power BI: 4.6 rating

- AnyDesk: 4.6 rating

- Facebook Business Suite: 4.3 rating

- Adobe Experience Manager: 4.4 rating

- Shopify Plus: 4.7 rating

- Snowflake: 4.7 rating

#### Integrations-related review snippet

Reviewer: Arthur M.

Reviewer details: Hospital & Health Care, 501-1,000 employees

Published: May 17, 2021

> "It integrates well with another piece of software for authentication of logging on and using another system."

---

## SOCi

Rating: 4.5 out of 5 (251 reviews)

Profile: [SOCi](https://www.capterra.com/p/173850/SOCi/)

Visible tabs: Overview, Features, Gallery, Integrations

### Overview tab

#### What is this product about?

Cloud-based local marketing platform for multi-location brands to manage local search, listings, reviews, and social media across all.

#### Rating breakdown

- Ease of Use: 4.3 out of 5

- Customer Service: 4.4 out of 5

- Features: 4.3 out of 5

- Value for Money: 4.3 out of 5

#### Pros and cons based on reviews

Not available

#### Starting price

Starting price: $30000.00

Pricing details: Other

Free trial: No

Free demo: No

### Features tab

#### Most popular features

- Speech Recognition: Not available

- Natural Language Processing: Available

- AI/Machine Learning: Available

- Intent Recognition: Not available

- Workflow Automation: Not available

- Personalization: Available

- Sentiment Analysis: Available

- Business Process Automation: Not available

- Chatbot: Available

- Contextual Guidance: Not available

- Multi-Language: Not available

- Transfers/Routing: Not available

### Gallery tab

Ease of use: 4.3 out of 5 (251 reviews)

#### Related review snippet

Reviewer: Ashlee B.

Reviewer details: Financial Services, 1-10 employees

Published: December 5, 2025

> "We don't have complaints and have loved how much its increased our social media presence."

### Integrations tab

SOCi connects with 39+ software tools.

[See all integrations](https://www.capterra.com/p/173850/SOCi/#integrations)

#### Most popular integrations

- HubSpot Marketing Hub: 4.5 rating

- TikTok: 4.6 rating

- Entrata: 4.6 rating

- Facebook Business Suite: 4.3 rating

- Yext: 4.2 rating

- Nextdoor: 3.8 rating

- Bazaarvoice: 4.3 rating

- Apartments.com Rental Manager: 4.3 rating

- Olo: 5.0 rating

---

## JustCall

Rating: 4.1 out of 5 (225 reviews)

Profile: [JustCall](https://www.capterra.com/p/157853/JustCall/)

Visible tabs: Overview, Features, Gallery, Integrations

### Overview tab

#### What is this product about?

Cloud-based communication platform for sales and support teams with voice, SMS, WhatsApp, email, AI agents, dialers, and CRM.

#### Rating breakdown

- Ease of Use: 4.3 out of 5

- Customer Service: 4.1 out of 5

- Features: 4.1 out of 5

- Value for Money: 4.1 out of 5

#### Pros and cons based on reviews

Pros:

- Intuitive multi-platform interface

- Comprehensive feature selection

Cons:

- Unreliable call handling features

- Complex and costly pricing

#### Starting price

Starting price: $29.00

Pricing details: Per User, Per Month

Free trial: Yes

Free demo: No

### Features tab

#### Most popular features

- Speech Recognition: Not available

- Natural Language Processing: Available

- AI/Machine Learning: Not available

- Intent Recognition: Not available

- Workflow Automation: Available

- Personalization: Not available

- Sentiment Analysis: Available

- Business Process Automation: Not available

- Chatbot: Not available

- Contextual Guidance: Not available

- Multi-Language: Not available

- Transfers/Routing: Not available

#### Feature-related review snippet

Reviewer: Sophia S.

Reviewer details: Retail, 11-50 employees

Published: July 23, 2026

> "The software itself generally worked as expected, and the interface was easy enough to navigate."

### Gallery tab

Ease of use: 4.3 out of 5 (225 reviews)

#### Related review snippet

Reviewer: John K.

Reviewer details: Information Technology and Services, 1,001-5,000 employees

Published: February 20, 2026

> "The automated dialer is faster than the 8x8 system that we used previously and I can complete my list before the end of my shift."

### Integrations tab

JustCall connects with 62+ software tools.

[See all integrations](https://www.capterra.com/p/157853/JustCall/#integrations)

#### Most popular integrations

- Zoho CRM: 5.0 rating

- Zapier: 5.0 rating

- Pipedrive: 4.2 rating

- ActiveCampaign: 4.0 rating

- Zoho Recruit: 4.5 rating

- Pipeline CRM: 4.3 rating

#### Integrations-related review snippet

Reviewer: John K.

Reviewer details: Information Technology and Services, 1,001-5,000 employees

Published: February 20, 2026

> "The integration with CRM is also nice as I do not have to do a lot of work for it to be integrated which is a huge relief."

---

## Workvivo

Rating: 4.7 out of 5 (136 reviews)

Profile: [Workvivo](https://www.capterra.com/p/201794/Workvivo/)

Visible tabs: Overview, Features, Gallery, Integrations

### Overview tab

#### What is this product about?

Cloud-based employee experience platform combining intranet, communications, engagement, recognition, chat, livestreams, and analytics.

#### Rating breakdown

- Ease of Use: 4.7 out of 5

- Customer Service: 4.8 out of 5

- Features: 4.4 out of 5

- Value for Money: 4.6 out of 5

#### Pros and cons based on reviews

Not available

#### Starting price

Starting price: $20000.00

Pricing details: Flat Rate, One Time

Free trial: Yes

Free demo: No

### Features tab

#### Most popular features

- Speech Recognition: Not available

- Natural Language Processing: Available

- AI/Machine Learning: Available

- Intent Recognition: Available

- Workflow Automation: Not available

- Personalization: Available

- Sentiment Analysis: Not available

- Business Process Automation: Available

- Chatbot: Available

- Contextual Guidance: Available

- Multi-Language: Available

- Transfers/Routing: Not available

#### Feature-related review snippet

Reviewer: Eric T.

Reviewer details: Automotive, 501-1,000 employees

Published: December 26, 2025

> "It has a simple to use interface that allows for quick setup and configuration.  "

### Gallery tab

Ease of use: 4.7 out of 5 (136 reviews)

#### Related review snippet

Reviewer: Eric T.

Reviewer details: Automotive, 501-1,000 employees

Published: December 26, 2025

> "Workvivo allows for customization to the environment to fit the brand of the organization.  "

### Integrations tab

Workvivo connects with 52+ software tools.

[See all integrations](https://www.capterra.com/p/201794/Workvivo/#integrations)

#### Most popular integrations

- Zoom Workplace: 4.6 rating

- Microsoft Teams: 5.0 rating

- Microsoft SharePoint: 4.4 rating

- Gusto: 4.6 rating

- Confluence: 4.5 rating

- BambooHR: 4.6 rating

#### Integrations-related review snippet

Reviewer: Verified Reviewer

Reviewer details: Writing and Editing, 1-10 employees

Published: January 14, 2025

> "Workvivo also connects with apps such as Slack, Zoom and Microsoft teams so you don’t have to jump between apps."

---

## Sobot Omnichannel Suite

Rating: 4.9 out of 5 (115 reviews)

Profile: [Sobot Omnichannel Suite](https://www.capterra.com/p/10025756/Sobot/)

Visible tabs: Overview, Features, Gallery, Integrations

### Overview tab

#### What is this product about?

Cloud-based omnichannel contact center that manages voice, live chat, chatbot, ticketing, voicebot, and WhatsApp in one workspace.

#### Rating breakdown

- Ease of Use: 5.0 out of 5

- Customer Service: 4.9 out of 5

- Features: 4.9 out of 5

- Value for Money: 4.9 out of 5

#### Pros and cons based on reviews

Not available

#### Starting price

Starting price: Not available

Free trial: No

Free demo: No

### Features tab

#### Most popular features

- Speech Recognition: Available

- Natural Language Processing: Available

- AI/Machine Learning: Available

- Intent Recognition: Available

- Workflow Automation: Available

- Personalization: Available

- Sentiment Analysis: Available

- Business Process Automation: Not available

- Chatbot: Available

- Contextual Guidance: Available

- Multi-Language: Available

- Transfers/Routing: Available

#### Feature-related review snippet

Reviewer: Matthew S.

Reviewer details: Apparel & Fashion, 51-200 employees

Published: June 4, 2026

> "It has helped reduced some of the operational burden associated with handling common customer questions and allowed support resources to focus on more complex cases. While there are areas where additional flexibility would be beneficial, particularly around analytics and customization, the platform has been reliable and has fit reasonably well into our existing support processes."

### Gallery tab

Ease of use: 5.0 out of 5 (115 reviews)

#### Related review snippet

Reviewer: Candace M.

Reviewer details: Apparel & Fashion, 11-50 employees

Published: June 10, 2026

> "What was most useful was how it helped us manage customer inquiries more efficiently, Many of the questions we receive are related to order tracking, shipping updates, returns, and product availability, and the chatbot was able to handle a large portion of those requests automatically."

### Integrations tab

Sobot Omnichannel Suite connects with 7+ software tools.

[See all integrations](https://www.capterra.com/p/10025756/Sobot/#integrations)

#### Most popular integrations

- Wix: 4.4 rating

- Shopify: 4.5 rating

- Telegram: 5.0 rating

- Instagram: 4.7 rating

- Discord: 4.6 rating

- Lazada: 3.8 rating

- Lumiform: 4.5 rating

---

## Squaretalk

Rating: 4.8 out of 5 (114 reviews)

Profile: [Squaretalk](https://www.capterra.com/p/219046/Squaretalk-Matrix/)

Visible tabs: Overview, Features, Gallery, Integrations

### Overview tab

#### What is this product about?

Squaretalk’s Virtual Assistants provide 24/7 seamless customer support, lead engagement, appointment management, and survey collection.

#### Rating breakdown

- Ease of Use: 4.8 out of 5

- Customer Service: 4.8 out of 5

- Features: 4.7 out of 5

- Value for Money: 4.7 out of 5

#### Pros and cons based on reviews

Not available

#### Starting price

Starting price: $25.00

Pricing details: Per User, Per Month

Free trial: No

Free demo: No

### Features tab

#### Highest rated features

- API: 4.0 rating

- Customer Engagement: 4.0 rating

#### Feature-related review snippet

Reviewer: Costas P.

Reviewer details: Financial Services, 51-200 employees

Published: August 31, 2023

> "She has shown initiative and creativity that is making our experience with squaretalk fully customized and seamless in order to meet and exceed our expectations!"

### Gallery tab

Ease of use: 4.8 out of 5 (114 reviews)

#### Related review snippet

Reviewer: Brajesh M.

Reviewer details: Program Development, 11-50 employees

Published: March 5, 2025

> "By automating the dialing processes, Squaretalk has significantly improved agent productivity and important mentrics like answer rates, talk time, and conversions."

### Integrations tab

Squaretalk connects with 7+ software tools.

[See all integrations](https://www.capterra.com/p/219046/Squaretalk-Matrix/#integrations)

#### Most popular integrations

- Salesforce Sales Cloud: 4.4 rating

- WhatsApp: 4.7 rating

- Zoho CRM: 5.0 rating

- HubSpot CRM: 4.5 rating

- Zendesk Suite: 4.4 rating

- Freshdesk: 5.0 rating

#### Integrations-related review snippet

Reviewer: Leia R.

Reviewer details: Construction, 501-1,000 employees

Published: September 5, 2022

> "Easily integrated with Zoho"

---

## fonio.ai

Rating: 4.8 out of 5 (110 reviews)

Profile: [fonio.ai](https://www.capterra.com/p/10025797/fonio-ai/)

Visible tabs: Overview, Features, Gallery, Integrations

### Overview tab

#### What is this product about?

Fonio.ai is an AI phone agent that conducts conversations in a human-like manner, supporting businesses with customer service & more.

#### Rating breakdown

- Ease of Use: 4.8 out of 5

- Customer Service: 4.7 out of 5

- Features: 4.6 out of 5

- Value for Money: 4.6 out of 5

#### Pros and cons based on reviews

Not available

#### Starting price

Starting price: Not available

Pricing details: Other, One Time

Free trial: No

Free demo: No

### Features tab

#### Highest rated features

- Automated Responses: 4.7 rating

- Speech Recognition: 4.4 rating

- Configurable Workflow: 4.6 rating

- AI/Machine Learning: 4.6 rating

#### Lowest rated features

- API: 4.2 rating

- For Sales/Marketing: 4.4 rating

- Multi-Language: 4.4 rating

- Conversation Intelligence: 4.0 rating

### Gallery tab

Ease of use: 4.8 out of 5 (110 reviews)

#### Related review snippet

Reviewer: Igor M.

Reviewer details: Cosmetics, 11-50 employees

Published: September 8, 2025

> "Integrations into other tools worked seamlessly as well."

### Integrations tab

fonio.ai connects with 1+ software tools.

[See all integrations](https://www.capterra.com/p/10025797/fonio-ai/#integrations)

#### Most popular integrations

- n8n.io: 4.7 rating

#### Integrations-related review snippet

Reviewer: Igor M.

Reviewer details: Cosmetics, 11-50 employees

Published: September 8, 2025

> "Integrations into other tools worked seamlessly as well."

---

## Comm100

Rating: 4.7 out of 5 (108 reviews)

Profile: [Comm100](https://www.capterra.com/p/108889/Comm100-Live-Chat/)

Visible tabs: Overview, Features, Gallery, Integrations

### Overview tab

#### What is this product about?

Cloud-based and on-premises omnichannel platform for managing live chat, AI chatbots, ticketing, email, and social messaging from one.

#### Rating breakdown

- Ease of Use: 4.7 out of 5

- Customer Service: 4.6 out of 5

- Features: 4.5 out of 5

- Value for Money: 4.4 out of 5

#### Pros and cons based on reviews

Not available

#### Starting price

Starting price: $31.00

Pricing details: Per User, Per Month

Free trial: Yes

Free demo: No

### Features tab

#### Most popular features

- Speech Recognition: Not available

- Natural Language Processing: Available

- AI/Machine Learning: Available

- Intent Recognition: Available

- Workflow Automation: Available

- Personalization: Not available

- Sentiment Analysis: Available

- Business Process Automation: Not available

- Chatbot: Available

- Contextual Guidance: Available

- Multi-Language: Available

- Transfers/Routing: Available

### Gallery tab

Ease of use: 4.7 out of 5 (108 reviews)

#### Related review snippet

Reviewer: Patrick H.

Reviewer details: Electrical/Electronic Manufacturing, 201-500 employees

Published: June 12, 2024

> "One of the great things about chat is we get very pointed, specific questions based on where the customer is in their journey."

### Integrations tab

Comm100 connects with 16+ software tools.

[See all integrations](https://www.capterra.com/p/108889/Comm100-Live-Chat/#integrations)

#### Most popular integrations

- GoTo Meeting: 4.4 rating

- Shopify: 4.5 rating

- Microsoft SharePoint: 4.4 rating

- Calendly: 4.7 rating

- Confluence: 4.5 rating

- Zapier: 4.7 rating

- Twilio: 4.4 rating

- HubSpot Service Hub: 4.4 rating

- Contact Center as a Service (CCaaS): 4.0 rating

---

## Momentum

Rating: 4.6 out of 5 (102 reviews)

Profile: [Momentum](https://www.capterra.com/p/165392/Momentum-Mobility/)

Visible tabs: Overview, Features

### Overview tab

#### What is this product about?

Cloud-based revenue platform that captures signals from calls, emails, and chat to automate CRM updates, workflows, and coaching.

#### Rating breakdown

- Ease of Use: 4.4 out of 5

- Customer Service: 4.6 out of 5

- Features: 4.4 out of 5

- Value for Money: 4.6 out of 5

#### Pros and cons based on reviews

Not available

#### Starting price

Starting price: Not available

Pricing details: Per Feature

Free trial: Yes

Free demo: No

### Features tab

#### Most popular features

- Speech Recognition: Not available

- Natural Language Processing: Not available

- AI/Machine Learning: Not available

- Intent Recognition: Not available

- Workflow Automation: Not available

- Personalization: Not available

- Sentiment Analysis: Not available

- Business Process Automation: Not available

- Chatbot: Not available

- Contextual Guidance: Not available

- Multi-Language: Not available

- Transfers/Routing: Not available

#### Feature-related review snippet

Reviewer: Tito H.

Reviewer details: Computer Networking, 1-10 employees

Published: August 8, 2023

> "Compatibility with hardware is good."

---

## Now Book It

Rating: 4.9 out of 5 (101 reviews)

Profile: [Now Book It](https://www.capterra.com/p/220182/Now-Book-It/)

Visible tabs: Overview, Features, Gallery, Integrations

### Overview tab

#### What is this product about?

Now Book It is a reservation software for hospitality, offering table management, marketing tools, event ticketing, & gift card sales.

#### Rating breakdown

- Ease of Use: 4.8 out of 5

- Customer Service: 4.9 out of 5

- Features: 4.7 out of 5

- Value for Money: 4.8 out of 5

#### Pros and cons based on reviews

Not available

#### Starting price

Starting price: Not available

Pricing details: Flat Rate, Per Month

Free trial: No

Free demo: No

### Features tab

#### Highest rated features

- Generative AI: 5.0 rating

#### Feature-related review snippet

Reviewer: Charlie S.

Reviewer details: Hospitality, 51-200 employees

Published: April 13, 2026

> "Value for Money, Easy service and customer interface, It allows us to take booking easily and fulfil our customers needs"

### Gallery tab

Ease of use: 4.8 out of 5 (101 reviews)

#### Related review snippet

Reviewer: Daniel R.

Reviewer details: Hospitality, 11-50 employees

Published: April 21, 2026

> "It’s a reliable system that handles the day-to-day booking flow across multiple venues without creating extra admin or friction for the team."

### Integrations tab

Now Book It connects with 20+ software tools.

[See all integrations](https://www.capterra.com/p/220182/Now-Book-It/#integrations)

#### Most popular integrations

- Google Analytics 360: 4.7 rating

- Instagram: 5.0 rating

- Stripe: 4.7 rating

- eWay-CRM: 4.5 rating

- Lightspeed: 4.0 rating

- Google My Business Post Scheduler: 4.6 rating

#### Integrations-related review snippet

Reviewer: Olivier L.

Reviewer details: Hospitality, 51-200 employees

Published: June 6, 2025

> "The table management, customer database, voucher system, and POS integration are working in unisson."

---

## Oracle Fusion Cloud HCM

Rating: 4.0 out of 5 (92 reviews)

Profile: [Oracle Fusion Cloud HCM](https://www.capterra.com/p/72011/Oracle-HCM-Cloud/)

Visible tabs: Overview, Features, Gallery

### Overview tab

#### What is this product about?

Suite of human capital management applications: HR, benefits, payroll, performance and talent management.

#### Rating breakdown

- Ease of Use: 3.8 out of 5

- Customer Service: 3.8 out of 5

- Features: 4.0 out of 5

- Value for Money: 3.9 out of 5

#### Pros and cons based on reviews

Not available

#### Starting price

Starting price: $0.01

Pricing details: Per User, Per Year

Free trial: Yes

Free demo: No

### Features tab

#### Most popular features

- Speech Recognition: Not available

- Natural Language Processing: Not available

- AI/Machine Learning: Not available

- Intent Recognition: Not available

- Workflow Automation: Not available

- Personalization: Not available

- Sentiment Analysis: Not available

- Business Process Automation: Not available

- Chatbot: Not available

- Contextual Guidance: Not available

- Multi-Language: Not available

- Transfers/Routing: Not available

#### Feature-related review snippet

Reviewer: Elio B.

Reviewer details: Management Consulting, 51-200 employees

Published: January 3, 2025

> "The software has ensured that we don't miss anything through its realtime notifications."

### Gallery tab

Ease of use: 3.8 out of 5 (92 reviews)

#### Related review snippet

Reviewer: Rachel W.

Reviewer details: Construction, 11-50 employees

Published: July 8, 2026

> "What I liked most about Oracle Fusion Cloud HCM is that it centralizes HR processes in one platform, making it easier to manage employee records, payroll, benefits, time tracking, and reporting."

---

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[Free](https://www.capterra.com/virtual-assistant-software/s/free/)