--- title: "Best Virtual Assistant Software 2026 | Capterra" description: "Find the top Virtual Assistant software of 2026 on Capterra. Based on millions of verified user reviews - compare and filter for whats important to you to find the best tools for your needs." source_url: "https://www.capterra.com/virtual-assistant-software/" page_type: "category" language: "en" --- # Best Virtual Assistant Software ## Wing Rating: 4.8 out of 5 (73 reviews) Profile: [Wing](https://www.capterra.com/p/229303/Wing/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? Tech-enabled high-quality talent starting at just $699/month to complete recurring work like customer Relationship Management and more. #### Rating breakdown - Ease of Use: 4.8 out of 5 - Customer Service: 4.8 out of 5 - Features: 4.8 out of 5 - Value for Money: 4.7 out of 5 #### Pros and cons based on reviews Not available #### Starting price Starting price: $699.00 Pricing details: Flat Rate, Per Month Free trial: Yes Free demo: Yes ### Features tab #### Highest rated features - Multi-Channel Communication: 5.0 rating - Personalization: 5.0 rating - Reporting/Analytics: 4.6 rating - Chatbot: 4.5 rating #### Lowest rated features - AI/Machine Learning: 4.0 rating - Activity Dashboard: 4.4 rating - Business Process Automation: 4.6 rating - Intent Recognition: 4.5 rating ### Gallery tab Ease of use: 4.8 out of 5 (73 reviews) #### Related review snippet Reviewer: Demetrius S. Reviewer details: Information Technology and Services, 11-50 employees Published: July 22, 2026 > "We were able to quickly find a high-quality candidate who matched our needs, and the recruitment team was responsive and easy to work with throughout the process." ### Integrations tab Wing connects with 3+ software tools. [See all integrations](https://www.capterra.com/p/229303/Wing/#integrations) #### Most popular integrations - Slack: 5.0 rating - Zapier: 4.7 rating - PhoneCall: 4.6 rating #### Integrations-related review snippet Reviewer: Keith H. Reviewer details: Mechanical or Industrial Engineering, 51-200 employees Published: January 21, 2026 > "They integrated into our system seamlessly and did a great job of communicating throughout the program. " --- ## micro1 Rating: 4.9 out of 5 (823 reviews) Profile: [micro1](https://www.capterra.com/p/10030872/micro1/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? micro1 is the AI recruitment engine that helps you source, interview, and hire top global talent. #### Rating breakdown - Ease of Use: 4.8 out of 5 - Customer Service: 4.6 out of 5 - Features: 4.7 out of 5 - Value for Money: 4.6 out of 5 #### Pros and cons based on reviews Not available #### Starting price Starting price: $89.00 Pricing details: Flat Rate, Per Month Free trial: Yes Free demo: No ### Features tab #### Highest rated features - Conversation Intelligence: 4.7 rating - Speech Recognition: 4.7 rating - Automated Responses: 4.7 rating - Natural Language Processing: 4.7 rating #### Lowest rated features - API: 4.4 rating - Attended Automation: 4.4 rating - Sentiment Analysis: 4.5 rating - Personalization: 4.5 rating #### Feature-related review snippet Reviewer: Raven H. Reviewer details: Architecture & Planning, 51-200 employees Published: May 7, 2026 > "Micro One has a straightforward practical approach that lines up with my preference for clear and actionable guidance it's all about making things easy to understand and putting me in the driver's seat with clear steps which is a good value to Acquire" ### Gallery tab Ease of use: 4.8 out of 5 (823 reviews) #### Related review snippet Reviewer: Olabowale B. Reviewer details: Information Technology and Services, Self-employed Published: July 6, 2026 > "The interview process covers practical backend development, API design, debugging, databases, system design, and problem-solving, which gives candidates an opportunity to demonstrate their abilities in real-world scenarios." ### Integrations tab micro1 connects with 2+ software tools. [See all integrations](https://www.capterra.com/p/10030872/micro1/#integrations) #### Most popular integrations - Slack: 4.8 rating - ATS: 4.4 rating #### Integrations-related review snippet Reviewer: Olabowale B. Reviewer details: Information Technology and Services, Self-employed Published: July 6, 2026 > "The interview process covers practical backend development, API design, debugging, databases, system design, and problem-solving, which gives candidates an opportunity to demonstrate their abilities in real-world scenarios." --- ## Celoxis Rating: 4.5 out of 5 (551 reviews) Profile: [Celoxis](https://www.capterra.com/p/5923/Celoxis/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? LEX, Celoxis' Virtual Assistant, automates tasks, optimizes resources, and delivers real-time insights with simple commands. #### Rating breakdown - Ease of Use: 4.4 out of 5 - Customer Service: 4.5 out of 5 - Features: 4.4 out of 5 - Value for Money: 4.4 out of 5 #### Pros and cons based on reviews Not available #### Starting price Starting price: $10.00 Pricing details: Per User, Per Month Free trial: Yes Free demo: No ### Features tab #### Highest rated features - Task Management: 4.8 rating - AI/Machine Learning: 4.9 rating - Multi-Channel Communication: 5.0 rating - Drag & Drop: 4.7 rating #### Lowest rated features - Natural Language Processing: 4.3 rating - Personalization: 4.0 rating - Business Process Automation: 4.5 rating - Chatbot: 4.8 rating #### Feature-related review snippet Reviewer: Rakesh J. Reviewer details: Hospital & Health Care, 11-50 employees Published: June 29, 2026 > "The interface is clean, and after the initial setup, it becomes comfortable to use for managing routine work and department activities." ### Gallery tab Ease of use: 4.4 out of 5 (551 reviews) #### Related review snippet Reviewer: Shivakumar P. Reviewer details: Information Technology and Services, 51-200 employees Published: June 18, 2026 > "It is a comprehensive project management solution that combines project tracking, resource allocation, budgeting, and reporting in a single platform." ### Integrations tab Celoxis connects with 30+ software tools. [See all integrations](https://www.capterra.com/p/5923/Celoxis/#integrations) #### Most popular integrations - Google Drive: 4.8 rating - Dropbox: 4.5 rating - Microsoft Excel: 4.8 rating - Salesforce Sales Cloud: 4.4 rating - Jira: 4.7 rating - Gmail: 4.8 rating #### Integrations-related review snippet Reviewer: Michelle R. Reviewer details: Public Relations and Communications, 11-50 employees Published: February 26, 2021 > "As we did not have a previous system that was being used within the company, it was great to be able to integrate Celoxis into our daily work. " --- ## Squaretalk Rating: 4.8 out of 5 (114 reviews) Profile: [Squaretalk](https://www.capterra.com/p/219046/Squaretalk-Matrix/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? Squaretalk’s Virtual Assistants provide 24/7 seamless customer support, lead engagement, appointment management, and survey collection. #### Rating breakdown - Ease of Use: 4.8 out of 5 - Customer Service: 4.8 out of 5 - Features: 4.7 out of 5 - Value for Money: 4.7 out of 5 #### Pros and cons based on reviews Not available #### Starting price Starting price: $25.00 Pricing details: Per User, Per Month Free trial: No Free demo: No ### Features tab #### Highest rated features - API: 4.0 rating - Customer Engagement: 4.0 rating #### Feature-related review snippet Reviewer: Costas P. Reviewer details: Financial Services, 51-200 employees Published: August 31, 2023 > "She has shown initiative and creativity that is making our experience with squaretalk fully customized and seamless in order to meet and exceed our expectations!" ### Gallery tab Ease of use: 4.8 out of 5 (114 reviews) #### Related review snippet Reviewer: Brajesh M. Reviewer details: Program Development, 11-50 employees Published: March 5, 2025 > "By automating the dialing processes, Squaretalk has significantly improved agent productivity and important mentrics like answer rates, talk time, and conversions." ### Integrations tab Squaretalk connects with 7+ software tools. [See all integrations](https://www.capterra.com/p/219046/Squaretalk-Matrix/#integrations) #### Most popular integrations - Salesforce Sales Cloud: 4.4 rating - WhatsApp: 4.7 rating - Zoho CRM: 5.0 rating - HubSpot CRM: 4.5 rating - Zendesk Suite: 4.4 rating - Freshdesk: 5.0 rating #### Integrations-related review snippet Reviewer: Leia R. Reviewer details: Construction, 501-1,000 employees Published: September 5, 2022 > "Easily integrated with Zoho" --- ## fonio.ai Rating: 4.8 out of 5 (109 reviews) Profile: [fonio.ai](https://www.capterra.com/p/10025797/fonio-ai/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? Fonio.ai is an AI phone agent that conducts conversations in a human-like manner, supporting businesses with customer service & more. #### Rating breakdown - Ease of Use: 4.8 out of 5 - Customer Service: 4.7 out of 5 - Features: 4.6 out of 5 - Value for Money: 4.6 out of 5 #### Pros and cons based on reviews Not available #### Starting price Starting price: Not available Pricing details: Other, One Time Free trial: No Free demo: No ### Features tab #### Highest rated features - Automated Responses: 4.7 rating - Speech Recognition: 4.4 rating - Configurable Workflow: 4.6 rating - AI/Machine Learning: 4.6 rating #### Lowest rated features - API: 4.2 rating - For Sales/Marketing: 4.3 rating - Multi-Language: 4.4 rating - Conversation Intelligence: 4.0 rating ### Gallery tab Ease of use: 4.8 out of 5 (109 reviews) #### Related review snippet Reviewer: Igor M. Reviewer details: Cosmetics, 11-50 employees Published: September 8, 2025 > "Integrations into other tools worked seamlessly as well." ### Integrations tab fonio.ai connects with 1+ software tools. [See all integrations](https://www.capterra.com/p/10025797/fonio-ai/#integrations) #### Most popular integrations - n8n.io: 4.7 rating #### Integrations-related review snippet Reviewer: Igor M. Reviewer details: Cosmetics, 11-50 employees Published: September 8, 2025 > "Integrations into other tools worked seamlessly as well." --- ## Now Book It Rating: 4.9 out of 5 (101 reviews) Profile: [Now Book It](https://www.capterra.com/p/220182/Now-Book-It/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? Now Book It is a reservation software for hospitality, offering table management, marketing tools, event ticketing, & gift card sales. #### Rating breakdown - Ease of Use: 4.8 out of 5 - Customer Service: 4.9 out of 5 - Features: 4.7 out of 5 - Value for Money: 4.8 out of 5 #### Pros and cons based on reviews Not available #### Starting price Starting price: Not available Pricing details: Flat Rate, Per Month Free trial: No Free demo: No ### Features tab #### Highest rated features - Generative AI: 5.0 rating #### Feature-related review snippet Reviewer: Charlie S. Reviewer details: Hospitality, 51-200 employees Published: April 13, 2026 > "Value for Money, Easy service and customer interface, It allows us to take booking easily and fulfil our customers needs" ### Gallery tab Ease of use: 4.8 out of 5 (101 reviews) #### Related review snippet Reviewer: Daniel R. Reviewer details: Hospitality, 11-50 employees Published: April 21, 2026 > "It’s a reliable system that handles the day-to-day booking flow across multiple venues without creating extra admin or friction for the team." ### Integrations tab Now Book It connects with 20+ software tools. [See all integrations](https://www.capterra.com/p/220182/Now-Book-It/#integrations) #### Most popular integrations - Google Analytics 360: 4.7 rating - Instagram: 5.0 rating - Stripe: 4.7 rating - eWay-CRM: 4.5 rating - Lightspeed: 4.0 rating - Google My Business Post Scheduler: 4.6 rating #### Integrations-related review snippet Reviewer: Olivier L. Reviewer details: Hospitality, 51-200 employees Published: June 6, 2025 > "The table management, customer database, voucher system, and POS integration are working in unisson." --- ## Oracle Fusion Cloud HCM Rating: 4.0 out of 5 (91 reviews) Profile: [Oracle Fusion Cloud HCM](https://www.capterra.com/p/72011/Oracle-HCM-Cloud/) Visible tabs: Overview, Features, Gallery ### Overview tab #### What is this product about? Suite of human capital management applications: HR, benefits, payroll, performance and talent management. #### Rating breakdown - Ease of Use: 3.8 out of 5 - Customer Service: 3.8 out of 5 - Features: 4.0 out of 5 - Value for Money: 3.9 out of 5 #### Pros and cons based on reviews Not available #### Starting price Starting price: $0.01 Pricing details: Per User, Per Year Free trial: Yes Free demo: No ### Features tab #### Most popular features - Speech Recognition: Not available - Natural Language Processing: Not available - AI/Machine Learning: Not available - Intent Recognition: Not available - Personalization: Not available - Workflow Automation: Not available - Sentiment Analysis: Not available - Business Process Automation: Not available - Chatbot: Not available - Contextual Guidance: Not available - Multi-Language: Not available - Transfers/Routing: Not available #### Feature-related review snippet Reviewer: Elio B. Reviewer details: Management Consulting, 51-200 employees Published: January 3, 2025 > "The software has ensured that we don't miss anything through its realtime notifications." ### Gallery tab Ease of use: 3.8 out of 5 (91 reviews) #### Related review snippet Reviewer: Rachel W. Reviewer details: Construction, 11-50 employees Published: July 8, 2026 > "What I liked most about Oracle Fusion Cloud HCM is that it centralizes HR processes in one platform, making it easier to manage employee records, payroll, benefits, time tracking, and reporting." --- ## My AskAI Rating: 4.5 out of 5 (82 reviews) Profile: [My AskAI](https://www.capterra.com/p/10006737/My-AskAI/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? An affordable AI customer service agent in your existing help desk to deflect 75% of your support tickets. #### Rating breakdown - Ease of Use: 4.7 out of 5 - Customer Service: 4.7 out of 5 - Features: 4.4 out of 5 - Value for Money: 4.5 out of 5 #### Pros and cons based on reviews Not available #### Starting price Starting price: $149.00 Pricing details: Flat Rate, Per Month Free trial: Yes Free demo: No ### Features tab #### Highest rated features - Chatbot: 4.8 rating - Reporting/Analytics: 4.1 rating - Natural Language Processing: 4.3 rating - Multi-Language: 4.4 rating #### Lowest rated features - Third-Party Integrations: 4.0 rating - Workflow Automation: 4.4 rating - Activity Dashboard: 4.5 rating - Virtual Personal Assistant (VPA): 4.5 rating #### Feature-related review snippet Reviewer: Chris M. Reviewer details: Education Management, 11-50 employees Published: August 21, 2023 > "Additionally, the user-friendly interface and the robust features make it an excellent tool for both beginners and experts alike." ### Gallery tab Ease of use: 4.7 out of 5 (82 reviews) #### Related review snippet Reviewer: Verified Reviewer Reviewer details: Consumer Electronics, 1-10 employees Published: May 16, 2024 > "AskAI offers a variety of features, including answering questions, writing different kinds of creative text formats, and translating languages." ### Integrations tab My AskAI connects with 16+ software tools. [See all integrations](https://www.capterra.com/p/10006737/My-AskAI/#integrations) #### Most popular integrations - Google Drive: 4.8 rating - Slack: 5.0 rating - Dropbox: 4.5 rating - OneDrive: 4.5 rating - Microsoft Teams: 4.5 rating - Shopify: 4.5 rating #### Integrations-related review snippet Reviewer: Vinicius L. Reviewer details: Marketing and Advertising, 201-500 employees Published: August 21, 2023 > "Here we integrate My AskAI with Google Sites platform in a corporate intranet." --- ## OPERA Cloud Property Management Rating: 3.6 out of 5 (68 reviews) Profile: [OPERA Cloud Property Management](https://www.capterra.com/p/266207/OPERA-Cloud-Property-Management/) Visible tabs: Overview, Features, Gallery ### Overview tab #### What is this product about? Web-based PMS solution that comes with over 30 preconfigured tiles focusing on the front desk, revenue, inventory, and more. #### Rating breakdown - Ease of Use: 3.6 out of 5 - Customer Service: 3.2 out of 5 - Features: 3.7 out of 5 - Value for Money: 3.3 out of 5 #### Pros and cons based on reviews Pros: - Comprehensive hotel operations platform Cons: - Unreliable and slow support #### Starting price Starting price: Not available Free trial: No Free demo: No ### Features tab #### Highest rated features - Activity Dashboard: 5.0 rating - API: 5.0 rating - AI/Machine Learning: 2.0 rating #### Feature-related review snippet Reviewer: JORGE G. Reviewer details: Hospitality, 11-50 employees Published: February 22, 2026 > "What I appreciated most about OPERA Cloud PMS was its accessibility and modern interface; being cloud‑based made it easy to use from anywhere, and real‑time updates across departments helped streamline daily operations and reduce communication gaps." ### Gallery tab Ease of use: 3.6 out of 5 (68 reviews) #### Related review snippet Reviewer: JORGE G. Reviewer details: Hospitality, 11-50 employees Published: February 22, 2026 > "What I appreciated most about OPERA Cloud PMS was its accessibility and modern interface; being cloud‑based made it easy to use from anywhere, and real‑time updates across departments helped streamline daily operations and reduce communication gaps." --- ## Kenyt AI Agents Rating: 4.5 out of 5 (67 reviews) Profile: [Kenyt AI Agents](https://www.capterra.com/p/231201/KenytAI/) Visible tabs: Overview, Features, Gallery ### Overview tab #### What is this product about? Kenyt.AI is a leading AI-Assistants platform helping organizations improve customer engagement and employee engagement using chatbots #### Rating breakdown - Ease of Use: 4.4 out of 5 - Customer Service: 4.4 out of 5 - Features: 4.4 out of 5 - Value for Money: 4.4 out of 5 #### Pros and cons based on reviews Not available #### Starting price Starting price: $29.99 Pricing details: Usage Based, Per Month Free trial: Yes Free demo: No ### Features tab #### Most popular features - Speech Recognition: Not available - Natural Language Processing: Available - AI/Machine Learning: Available - Intent Recognition: Not available - Personalization: Available - Workflow Automation: Not available - Sentiment Analysis: Not available - Business Process Automation: Available - Chatbot: Available - Contextual Guidance: Not available - Multi-Language: Available - Transfers/Routing: Not available #### Feature-related review snippet Reviewer: Kari J. Reviewer details: Marketing and Advertising, 11-50 employees Published: February 17, 2023 > "Its easy to use and understand with a very good user interface." ### Gallery tab Ease of use: 4.4 out of 5 (67 reviews) #### Related review snippet Reviewer: Praveen K. Reviewer details: Real Estate, 51-200 employees Published: November 5, 2024 > "it is good in chat transaction steps and to get the user details and its insights." --- ## Ideta Rating: 4.8 out of 5 (53 reviews) Profile: [Ideta](https://www.capterra.com/p/180199/Ideta/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? Create and deploy advanced multi-AI agents everywhere with Ideta, the no-code platform for chatbots, callbots and automations. #### Rating breakdown - Ease of Use: 4.5 out of 5 - Customer Service: 4.9 out of 5 - Features: 4.7 out of 5 - Value for Money: 4.8 out of 5 #### Pros and cons based on reviews Not available #### Starting price Starting price: €29.00 Pricing details: Per Feature, Per Month Free trial: Yes Free demo: No ### Features tab #### Most popular features - Speech Recognition: Available - Natural Language Processing: Available - AI/Machine Learning: Available - Intent Recognition: Available - Personalization: Available - Workflow Automation: Not available - Sentiment Analysis: Available - Business Process Automation: Available - Chatbot: Available - Contextual Guidance: Available - Multi-Language: Available - Transfers/Routing: Available #### Feature-related review snippet Reviewer: Vinnie R. Reviewer details: E-Learning, Self-employed Published: May 25, 2022 > "Highly customizable" ### Gallery tab Ease of use: 4.5 out of 5 (53 reviews) #### Related review snippet Reviewer: Natasha R. Reviewer details: Marketing and Advertising, 1-10 employees Published: May 30, 2022 > "Ideta is a highly customizable software, from the design of the chat to the ability to connect APIs and use AI to create a bot that is 100% suited to your needs." ### Integrations tab Ideta connects with 28+ software tools. [See all integrations](https://www.capterra.com/p/180199/Ideta/#integrations) #### Most popular integrations - Slack: 5.0 rating - Jira: 4.4 rating - Microsoft Teams: 4.5 rating - Google Analytics 360: 4.7 rating - Zapier: 4.4 rating - Meta for Business: 4.4 rating #### Integrations-related review snippet Reviewer: Shreyans J. Reviewer details: Retail, 1-10 employees Published: June 7, 2022 > "Easy integration with major leading platforms." --- ## INSIDE Rating: 4.6 out of 5 (41 reviews) Profile: [INSIDE](https://www.capterra.com/p/148963/INSIDE/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? Powerfront’s INSIDE™ is an AI-driven engagement platform that brings the personalization of in-store service to the digital world. #### Rating breakdown - Ease of Use: 4.5 out of 5 - Customer Service: 4.5 out of 5 - Features: 4.4 out of 5 - Value for Money: 4.5 out of 5 #### Pros and cons based on reviews Not available #### Starting price Starting price: $120.00 Pricing details: Per User, Per Month Free trial: Yes Free demo: No ### Features tab #### Most popular features - Speech Recognition: Not available - Natural Language Processing: Available - AI/Machine Learning: Available - Intent Recognition: Available - Personalization: Available - Workflow Automation: Not available - Sentiment Analysis: Available - Business Process Automation: Not available - Chatbot: Available - Contextual Guidance: Not available - Multi-Language: Available - Transfers/Routing: Available #### Feature-related review snippet Reviewer: Lazarus B. Reviewer details: Telecommunications, 1,001-5,000 employees Published: October 15, 2020 > "The UI/UX is a breath of fresh air, and the available features (co-browse, visiting other channels, visually representing each colleagues current chat pool) are a massive step up from our alternative chat client." ### Gallery tab Ease of use: 4.5 out of 5 (41 reviews) #### Related review snippet Reviewer: Lazarus B. Reviewer details: Telecommunications, 1,001-5,000 employees Published: October 15, 2020 > "The UI/UX is a breath of fresh air, and the available features (co-browse, visiting other channels, visually representing each colleagues current chat pool) are a massive step up from our alternative chat client." ### Integrations tab INSIDE connects with 3+ software tools. [See all integrations](https://www.capterra.com/p/148963/INSIDE/#integrations) #### Most popular integrations - Salesforce Sales Cloud: 4.4 rating - Zendesk Suite: 4.4 rating - Salesforce Service Cloud: 4.5 rating --- ## Haptik Rating: 4.4 out of 5 (41 reviews) Profile: [Haptik](https://www.capterra.com/p/186856/Chatbots/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? Haptik powers Intelligent Virtual Assistants (IVA) that transform customer experience, while increasing sales and reducing costs. #### Rating breakdown - Ease of Use: 4.5 out of 5 - Customer Service: 4.6 out of 5 - Features: 4.2 out of 5 - Value for Money: 4.1 out of 5 #### Pros and cons based on reviews Not available #### Starting price Starting price: $5000.00 Pricing details: Other, Per Year Free trial: Yes Free demo: No ### Features tab #### Highest rated features - Chatbot: 4.9 rating - Personalization: 4.5 rating - AI/Machine Learning: 4.6 rating - Natural Language Processing: 4.6 rating #### Lowest rated features - Business Process Automation: 4.3 rating - Code-free Development: 4.4 rating - Multi-Channel Communication: 4.3 rating - Configurable Workflow: 4.0 rating #### Feature-related review snippet Reviewer: Dottie L. Reviewer details: Computer Games, 201-500 employees Published: September 14, 2022 > "The interface also looks really nice and is intuitive for the user." ### Gallery tab Ease of use: 4.5 out of 5 (41 reviews) #### Related review snippet Reviewer: Dottie L. Reviewer details: Computer Games, 201-500 employees Published: September 14, 2022 > "Our integration does a nice job of creating support tickets on behalf of our users, and our KMS integration does a great job of offering accurate and relevant knowledge base articles." ### Integrations tab Haptik connects with 8+ software tools. [See all integrations](https://www.capterra.com/p/186856/Chatbots/#integrations) #### Most popular integrations - WhatsApp: 5.0 rating - Shopify: 4.5 rating - Instagram: 4.7 rating - Zendesk Suite: 4.4 rating - Freshdesk: 5.0 rating - Meta for Business: 4.4 rating #### Integrations-related review snippet Reviewer: Dottie L. Reviewer details: Computer Games, 201-500 employees Published: September 14, 2022 > "Our integration does a nice job of creating support tickets on behalf of our users, and our KMS integration does a great job of offering accurate and relevant knowledge base articles." --- ## yellow.ai Rating: 4.5 out of 5 (37 reviews) Profile: [yellow.ai](https://www.capterra.com/p/194013/Yellow-Messenger/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? Yellow.ai empowers enterprises with generative AI customer service automation, serving 1100+ clients in 85+ countries. #### Rating breakdown - Ease of Use: 4.4 out of 5 - Customer Service: 4.4 out of 5 - Features: 4.2 out of 5 - Value for Money: 4.3 out of 5 #### Pros and cons based on reviews Not available #### Starting price Starting price: Not available Pricing details: Usage Based, Per Year Free trial: Yes Free demo: No ### Features tab #### Most popular features - Speech Recognition: Available - Natural Language Processing: Available - AI/Machine Learning: Available - Intent Recognition: Available - Personalization: Available - Workflow Automation: Not available - Sentiment Analysis: Available - Business Process Automation: Available - Chatbot: Available - Contextual Guidance: Available - Multi-Language: Available - Transfers/Routing: Available #### Feature-related review snippet Reviewer: John Epok P. Reviewer details: Telecommunications, 501-1,000 employees Published: May 29, 2024 > "intuitive chat widget, highly customizable - able to put banners, and trigger proactive chat" ### Gallery tab Ease of use: 4.4 out of 5 (37 reviews) #### Related review snippet Reviewer: John Epok P. Reviewer details: Telecommunications, 501-1,000 employees Published: May 29, 2024 > "intuitive chat widget, highly customizable - able to put banners, and trigger proactive chat" ### Integrations tab yellow.ai connects with 14+ software tools. [See all integrations](https://www.capterra.com/p/194013/Yellow-Messenger/#integrations) #### Most popular integrations - Slack: 4.7 rating - WhatsApp: 5.0 rating - Jira: 4.4 rating - Microsoft 365: 4.6 rating - Telegram: 4.7 rating - Microsoft SharePoint: 4.4 rating #### Integrations-related review snippet Reviewer: Mirza J. Reviewer details: Retail, 501-1,000 employees Published: March 1, 2022 > "All the integrations between Yellow.ai platform and our E-commerce system has been done smoothly handled by professional team from Yellow.ai. Since our company is new to Conversational Commerce and live agent system, working with Yellow.ai team has allowed us to gain understanding of its value to our brand and be able to apply this features smoothly in our business." --- ## Freshcaller Rating: 4.0 out of 5 (35 reviews) Profile: [Freshcaller](https://www.capterra.com/p/165078/Freshcaller/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? Freshdesk Contact Center is a simple and reliable contact center software that helps businesses connect with customers. #### Rating breakdown - Ease of Use: 3.9 out of 5 - Customer Service: 3.8 out of 5 - Features: 3.8 out of 5 - Value for Money: 3.8 out of 5 #### Pros and cons based on reviews Not available #### Starting price Starting price: $15.00 Pricing details: Per User, Per Month Free trial: Yes Free demo: No ### Features tab #### Most popular features - Speech Recognition: Not available - Natural Language Processing: Not available - AI/Machine Learning: Not available - Intent Recognition: Not available - Personalization: Not available - Workflow Automation: Not available - Sentiment Analysis: Not available - Business Process Automation: Not available - Chatbot: Not available - Contextual Guidance: Not available - Multi-Language: Not available - Transfers/Routing: Not available ### Gallery tab Ease of use: 3.9 out of 5 (35 reviews) #### Related review snippet Reviewer: katherine T. Reviewer details: Financial Services, 11-50 employees Published: December 4, 2022 > "The support team is good although could use some improvements" ### Integrations tab Freshcaller connects with 13+ software tools. [See all integrations](https://www.capterra.com/p/165078/Freshcaller/#integrations) #### Most popular integrations - Zoho CRM: 4.3 rating - HubSpot CRM: 4.5 rating - Freshdesk: 4.5 rating - Zapier: 4.7 rating - Pipedrive: 4.5 rating - Nimble: 4.4 rating - WooCommerce: 4.5 rating - Freshservice: 4.6 rating - Freshsales: 4.5 rating --- ## Practice Rating: 4.6 out of 5 (33 reviews) Profile: [Practice](https://www.capterra.com/p/276189/Practice/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? Schedule appointments, collect payments, easily manage your clients and run the end-to-end client experience for your business. #### Rating breakdown - Ease of Use: 4.7 out of 5 - Customer Service: 4.7 out of 5 - Features: 4.6 out of 5 - Value for Money: 4.7 out of 5 #### Pros and cons based on reviews Not available #### Starting price Starting price: $5.00 Pricing details: Flat Rate, Per Month Free trial: Yes Free demo: No ### Features tab #### Most popular features - Speech Recognition: Not available - Natural Language Processing: Not available - AI/Machine Learning: Not available - Intent Recognition: Not available - Personalization: Not available - Workflow Automation: Available - Sentiment Analysis: Not available - Business Process Automation: Not available - Chatbot: Not available - Contextual Guidance: Not available - Multi-Language: Not available - Transfers/Routing: Not available #### Feature-related review snippet Reviewer: Frederick Gianmichael S. Reviewer details: Health, Wellness and Fitness, 1-10 employees Published: October 17, 2025 > "Practice.do shines as a unified client management platform by consolidating essential business tools into a single, intuitive hub, effectively minimizing the need for multiple subscriptions." ### Gallery tab Ease of use: 4.7 out of 5 (33 reviews) #### Related review snippet Reviewer: Frederick Gianmichael S. Reviewer details: Health, Wellness and Fitness, 1-10 employees Published: October 17, 2025 > "Practice.do shines as a unified client management platform by consolidating essential business tools into a single, intuitive hub, effectively minimizing the need for multiple subscriptions." ### Integrations tab Practice connects with 6+ software tools. [See all integrations](https://www.capterra.com/p/276189/Practice/#integrations) #### Most popular integrations - Google Meet: 4.5 rating - Google Calendar: 5.0 rating - Stripe: 4.4 rating - Zapier: 5.0 rating - Microsoft Outlook: 4.5 rating - Stripe Billing: 4.7 rating --- ## Boost.AI Rating: 4.8 out of 5 (23 reviews) Profile: [Boost.AI](https://www.capterra.com/p/184561/Boost-AI/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? Deploy internal and customer-facing AI-powered virtual assistants to provide always available support to service agents and more. #### Rating breakdown - Ease of Use: 4.8 out of 5 - Customer Service: 4.7 out of 5 - Features: 4.7 out of 5 - Value for Money: 4.7 out of 5 #### Pros and cons based on reviews Not available #### Starting price Starting price: $50000.00 Pricing details: Per User, Per Year Free trial: Yes Free demo: No ### Features tab #### Most popular features - Speech Recognition: Available - Natural Language Processing: Available - AI/Machine Learning: Available - Intent Recognition: Available - Personalization: Available - Workflow Automation: Not available - Sentiment Analysis: Available - Business Process Automation: Available - Chatbot: Available - Contextual Guidance: Available - Multi-Language: Available - Transfers/Routing: Not available ### Gallery tab Ease of use: 4.8 out of 5 (23 reviews) ### Integrations tab Boost.AI connects with 17+ software tools. [See all integrations](https://www.capterra.com/p/184561/Boost-AI/#integrations) #### Most popular integrations - Slack: 4.7 rating - Microsoft Teams: 4.5 rating - Zendesk Suite: 4.4 rating - Freshdesk: 4.5 rating - Meta for Business: 4.4 rating - UiPath: 4.6 rating - Twilio: 4.4 rating - Salesforce Platform: 4.4 rating - Genesys Cloud CX: 4.3 rating --- ## iAdvize Rating: 4.2 out of 5 (22 reviews) Profile: [iAdvize](https://www.capterra.com/p/149186/iAdvize/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? iAdvize Copilot™, the generative AI shopping assistant that helps retailers provide personalized e-commerce experiences. #### Rating breakdown - Ease of Use: 4.3 out of 5 - Customer Service: 4.3 out of 5 - Features: 4.1 out of 5 - Value for Money: 4.2 out of 5 #### Pros and cons based on reviews Not available #### Starting price Starting price: $290.00 Pricing details: Flat Rate, Per Month Free trial: Yes Free demo: No ### Features tab #### Highest rated features - Chatbot: 5.0 rating - Third-Party Integrations: 4.0 rating - API: 5.0 rating - Transfers/Routing: 5.0 rating #### Lowest rated features - Multi-Channel Communication: 4.0 rating ### Gallery tab Ease of use: 4.3 out of 5 (22 reviews) #### Related review snippet Reviewer: Sneh L. Reviewer details: Information Technology and Services, 501-1,000 employees Published: April 14, 2026 > "It is user-friendly, integrates easily, and is effective in increasing customer interaction." ### Integrations tab iAdvize connects with 2+ software tools. [See all integrations](https://www.capterra.com/p/149186/iAdvize/#integrations) #### Most popular integrations - Google Analytics 360: 4.7 rating - Salesforce Service Cloud: 4.5 rating #### Integrations-related review snippet Reviewer: Sneh L. Reviewer details: Information Technology and Services, 501-1,000 employees Published: April 14, 2026 > "It is user-friendly, integrates easily, and is effective in increasing customer interaction." --- ## Tali Rating: 4.6 out of 5 (21 reviews) Profile: [Tali](https://www.capterra.com/p/10006853/Tali/) Visible tabs: Overview, Features, Gallery ### Overview tab #### What is this product about? Tali will write your clinical notes, so that you don't have to. #### Rating breakdown - Ease of Use: 4.9 out of 5 - Customer Service: 4.6 out of 5 - Features: 4.4 out of 5 - Value for Money: 4.4 out of 5 #### Pros and cons based on reviews Not available #### Starting price Starting price: CA$49.00 Pricing details: Per User, Per Month Free trial: Yes Free demo: No ### Features tab #### Most popular features - Speech Recognition: Available - Natural Language Processing: Available - AI/Machine Learning: Available - Intent Recognition: Not available - Personalization: Not available - Workflow Automation: Not available - Sentiment Analysis: Not available - Business Process Automation: Not available - Chatbot: Not available - Contextual Guidance: Not available - Multi-Language: Not available - Transfers/Routing: Not available #### Feature-related review snippet Reviewer: adam S. Reviewer details: Hospital & Health Care, 1-10 employees Published: February 12, 2024 > "It is so intuitive that no instruction needed- astounding for a non-techie such as myself." ### Gallery tab Ease of use: 4.9 out of 5 (21 reviews) #### Related review snippet Reviewer: adam S. Reviewer details: Hospital & Health Care, 1-10 employees Published: February 12, 2024 > "It is so intuitive that no instruction needed- astounding for a non-techie such as myself." --- ## Conversica Rating: 4.6 out of 5 (21 reviews) Profile: [Conversica](https://www.capterra.com/p/156614/AI-Automated-Sales-Assistant/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? Conversica Revenue Digital Assistants™ supercharge marketing, sales, and customer success teams to unlock more revenue. #### Rating breakdown - Ease of Use: 4.3 out of 5 - Customer Service: 4.5 out of 5 - Features: 4.6 out of 5 - Value for Money: 4.5 out of 5 #### Pros and cons based on reviews Not available #### Starting price Starting price: $2999.00 Pricing details: Per Month Free trial: Yes Free demo: No ### Features tab #### Highest rated features - Personalization: 4.3 rating - Business Process Automation: 5.0 rating - Chatbot: 5.0 rating - Natural Language Processing: 5.0 rating #### Lowest rated features - Reporting/Analytics: 5.0 rating - AI/Machine Learning: 5.0 rating - Third-Party Integrations: 5.0 rating ### Gallery tab Ease of use: 4.3 out of 5 (21 reviews) #### Related review snippet Reviewer: Andre D. Reviewer details: Information Technology and Services, 51-200 employees Published: February 12, 2021 > "The ease of use, the ability to have our automated specialists take control of the cadences, and then all the information comes back to me." ### Integrations tab Conversica connects with 6+ software tools. [See all integrations](https://www.capterra.com/p/156614/AI-Automated-Sales-Assistant/#integrations) #### Most popular integrations - Salesforce Sales Cloud: 4.4 rating - HubSpot CRM: 4.5 rating - Marketo Engage: 4.3 rating - Salesforce Marketing Cloud Account Engagement: 4.1 rating - Velocify: 4.3 rating - Oracle Eloqua Marketing Automation: 4.0 rating #### Integrations-related review snippet Reviewer: Charlotte Russell D. Reviewer details: Internet, 1,001-5,000 employees Published: March 18, 2021 > "Integration with Salesforce is easy." --- ## Prime AI Rating: 4.8 out of 5 (20 reviews) Profile: [Prime AI](https://www.capterra.com/p/197586/Prime-AI/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? Prime AI offers innovative size-fitting tools for fashion e-commerce, enhancing online shopping with personalised fit recommendations. #### Rating breakdown - Ease of Use: 4.8 out of 5 - Customer Service: 4.9 out of 5 - Features: 4.6 out of 5 - Value for Money: 4.6 out of 5 #### Pros and cons based on reviews Not available #### Starting price Starting price: £30.00 Pricing details: Other, Per Month Free trial: No Free demo: No ### Features tab #### Most popular features - Speech Recognition: Not available - Natural Language Processing: Available - AI/Machine Learning: Available - Intent Recognition: Not available - Personalization: Available - Workflow Automation: Available - Sentiment Analysis: Not available - Business Process Automation: Available - Chatbot: Not available - Contextual Guidance: Not available - Multi-Language: Available - Transfers/Routing: Not available ### Gallery tab Ease of use: 4.8 out of 5 (20 reviews) #### Related review snippet Reviewer: Neringa M. Reviewer details: Retail, 201-500 employees Published: June 28, 2022 > "Easy to use, clear integration, smooth cooperation with product [SENSITIVE CONTENT]" ### Integrations tab Prime AI connects with 9+ software tools. [See all integrations](https://www.capterra.com/p/197586/Prime-AI/#integrations) #### Most popular integrations - Shopify: 4.5 rating - WooCommerce: 4.5 rating - Adobe Commerce: 4.3 rating - PrestaShop: 4.3 rating - OpenCart: 4.3 rating - Shopify Plus: 4.7 rating #### Integrations-related review snippet Reviewer: Neringa M. Reviewer details: Retail, 201-500 employees Published: June 28, 2022 > "Easy to use, clear integration, smooth cooperation with product [SENSITIVE CONTENT]" --- ## Zoee Rating: 4.8 out of 5 (20 reviews) Profile: [Zoee](https://www.capterra.com/p/10002877/Zoee/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? Grow your coaching practice with Zoee—an all-in-one platform for booking, payments, video sessions, and client management. #### Rating breakdown - Ease of Use: 4.6 out of 5 - Customer Service: 5.0 out of 5 - Features: 4.5 out of 5 - Value for Money: 4.9 out of 5 #### Pros and cons based on reviews Not available #### Starting price Starting price: $49.00 Pricing details: Flat Rate, Per Month Free trial: Yes Free demo: No ### Features tab #### Most popular features - Speech Recognition: Not available - Natural Language Processing: Not available - AI/Machine Learning: Not available - Intent Recognition: Not available - Personalization: Not available - Workflow Automation: Not available - Sentiment Analysis: Not available - Business Process Automation: Not available - Chatbot: Not available - Contextual Guidance: Not available - Multi-Language: Not available - Transfers/Routing: Not available ### Gallery tab Ease of use: 4.6 out of 5 (20 reviews) ### Integrations tab Zoee connects with 2+ software tools. [See all integrations](https://www.capterra.com/p/10002877/Zoee/#integrations) #### Most popular integrations - PayPal: 5.0 rating - Google Calendar: 5.0 rating --- ## Sup! Rating: 4.9 out of 5 (19 reviews) Profile: [Sup!](https://www.capterra.com/p/10009369/Sup/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? Boost efficiency using Sup by automating regular updates into seamless workflows, reducing the need for frequent meetings. #### Rating breakdown - Ease of Use: 4.9 out of 5 - Customer Service: 5.0 out of 5 - Features: 4.8 out of 5 - Value for Money: 5.0 out of 5 #### Pros and cons based on reviews Not available #### Starting price Starting price: $29.00 Pricing details: Flat Rate, Per Month Free trial: Yes Free demo: No ### Features tab #### Highest rated features - Task Management: 5.0 rating - Activity Dashboard: 5.0 rating ### Gallery tab Ease of use: 4.9 out of 5 (19 reviews) ### Integrations tab Sup! connects with 3+ software tools. [See all integrations](https://www.capterra.com/p/10009369/Sup/#integrations) #### Most popular integrations - Slack: 5.0 rating - Google Sheets: 4.7 rating - Microsoft Teams: 4.5 rating --- ## Kore Rating: 4.4 out of 5 (17 reviews) Profile: [Kore](https://www.capterra.com/p/180874/Kore-ai-Bots-Platform/) Visible tabs: Overview, Features, Gallery ### Overview tab #### What is this product about? Kore.ai drives AI value with tools for work, process, and service—powered by an agent platform and no-code solutions. #### Rating breakdown - Ease of Use: 4.5 out of 5 - Customer Service: 4.4 out of 5 - Features: 4.5 out of 5 - Value for Money: 4.4 out of 5 #### Pros and cons based on reviews Not available #### Starting price Starting price: $500.00 Pricing details: Per User, One Time Free trial: Yes Free demo: No ### Features tab #### Highest rated features - Multi-Language: 5.0 rating - Personalization: 5.0 rating - Code-free Development: 3.0 rating - Intent Recognition: 3.0 rating #### Lowest rated features - Speech Recognition: 2.0 rating ### Gallery tab Ease of use: 4.5 out of 5 (17 reviews) --- ## Mindset AI Rating: 4.9 out of 5 (15 reviews) Profile: [Mindset AI](https://www.capterra.com/p/10027071/Mindset-AI/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? Search — Ask — Do. AI-powered Virtual Agents That Make Your Content Shine & Engage Users. Get A Personalized Demo! #### Rating breakdown - Ease of Use: 4.8 out of 5 - Customer Service: 5.0 out of 5 - Features: 4.7 out of 5 - Value for Money: 4.9 out of 5 #### Pros and cons based on reviews Not available #### Starting price Starting price: £30000.00 Pricing details: Flat Rate, Per Year Free trial: Yes Free demo: No ### Features tab #### Highest rated features - AI/Machine Learning: 4.7 rating - Code-free Development: 4.7 rating - Customer Experience Management: 4.7 rating - Reporting/Analytics: 4.3 rating #### Lowest rated features - Multi-Channel Communication: 4.0 rating - API: 5.0 rating - Natural Language Processing: 5.0 rating - Activity Dashboard: 5.0 rating ### Gallery tab Ease of use: 4.8 out of 5 (15 reviews) ### Integrations tab Mindset AI connects with 9+ software tools. [See all integrations](https://www.capterra.com/p/10027071/Mindset-AI/#integrations) #### Most popular integrations - Google Drive: 4.8 rating - Slack: 4.7 rating - Dropbox: 4.5 rating - WordPress: 4.6 rating - Microsoft Teams: 4.5 rating - HubSpot CRM: 4.5 rating - Stripe: 4.6 rating - BigQuery: 4.6 rating - Cycle --- Page 1 of 7 ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Filter (278) Products: Sort By: Featured Partners * * * Plan Type Free Trial Popular 85% of professionals opt for a 30-day trial before the software purchase Other subsciption plans: Free Version Monthly Subscription Annual Subscription One-Time License Key Features All key features Popular We have selected the most important and critical features as defined by Capterra user reviews AI Copilot [AI/Machine Learning](https://www.capterra.com/virtual-assistant-software/features/ai-machine-learning/) Business Process Automation Chatbot Contextual Guidance Generative AI Intent Recognition Multi-Language [Natural Language Processing](https://www.capterra.com/virtual-assistant-software/features/natural-language-processing/) [Personalization](https://www.capterra.com/virtual-assistant-software/features/personalization/) Sentiment Analysis Speech Recognition Transfers/Routing Workflow Automation Deployment Cloud, SaaS, Web-Based Desktop Mac Desktop Windows Desktop Linux On-Premise Windows On-Premise Linux Desktop Chromebook Mobile Android Mobile iPhone Mobile iPad Related Software Category: [Robotic Process Automation Software](https://www.capterra.com/robotic-process-automation-software/)[Natural Language Processing (NLP) Software](https://www.capterra.com/natural-language-processing-software/)[Artificial Intelligence Software](https://www.capterra.com/artificial-intelligence-software/)[Conversational AI Platform Software](https://www.capterra.com/conversational-ai-platform-software/)[Chatbot Software](https://www.capterra.com/chatbot-software/)