RingCentral Office - VoIP vs Nextiva Office

Starting Price

$19.99/month/user

$19.95/month/user

Best For

Company of any size. 2-1000+ employees.

Any business with a need to communicate.

Rating


4.2 / 5
(714)
Read All Reviews

4.4 / 5
(220)
Read All Reviews

Ideal number of Users

2 - 1000+

1 - 1000+

Ease of Use


4.2 / 5


  • "RingCentral is easy to use. Works great as a phone, although clarity and connection to data/Wifi can sometimes be less than perfect."

  • "It is very easy to use and is a great tool to be in contact with our clients and caregivers. I love using the texting feature on the computer."


4.3 / 5


  • "Easy to use and great service for our business. Ability to do automate our whole business communication."

  • "In addition to this, the ability to have an easy to use conference line with unique IDs has made call-in meetings efficient and effective."

Customer Support


4 / 5


  • "I like all the the things you are able to do with ring central. The app can be efficient and the customer service is great."

  • "Customer service was actually pretty good. The system was reliable."


4.4 / 5


  • "Best packages, best customer service and best VoIP EVER. Nextiva offers GREAT SERVICE."

  • "Nextiva has amazing customer service and offers the best value for the service."

Features & Functionality


4.3 / 5


  • "Their support is excellent and whatever very minor issues that have come up were quickly resolved via online chatting."

  • "Very good and easy to use user interfaces. Tech support is always available and willing to help."


4.4 / 5


  • "From when we first contacted them, they were able to help us determine what would best suit our needs, and then supported us along the way."

  • "Total customization, good price, great auto-attendant feature, provides analytics."

Value for Money


4.1 / 5


  • "With the affordable price, excellent customer service, powerful customization, there is no reason not to use them."

  • "I have good experience considering how cost effective the solution is."


4.4 / 5


  • "In real estate it¿s so competitive that we knew it was important to invest in improving our communications."

  • "We were in desperate need of a new CRM. NextOS was the winner in the end with the best functionality on offer at the best price."

Product Features

  • check Call Parking
  • check Call Recording
  • check Contact Management
  • check Encryption
  • check IVR / Voice Recognition
  • check Ring Groups
  • check SIP Trunking
  • check Unified Communications
  • check Voice Quality Enhancement
  • check Call Parking
  • check Call Recording
  • close Contact Management
  • close Encryption
  • check IVR / Voice Recognition
  • check Ring Groups
  • check SIP Trunking
  • check Unified Communications
  • check Voice Quality Enhancement

Screenshots

View 4 screenshots 55154 thumb
View 5 screenshots 80085 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation

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RingCentral Office - VoIP vs Nextiva Office

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