Aircall vs Spoke Phone

Starting Price

$30.00/month/user

$79.00/month

Best For

SMBs using the phone to conduct business (sales or support) on a daily basis

Companies with 5 to 100 employees with mobile and remote workers.

Rating


4.2 / 5
(147)
Read All Reviews

4.7 / 5
(34)
Read All Reviews

Ideal number of Users

10 - 499

2 - 99

Ease of Use


4.5 / 5


  • "Very easy to use, and the quality of the calls are perfect."

  • "Air call is relatively easy to use and the analytics provided some great insight into call stats and performance."


4.7 / 5


Customer Support


4.3 / 5


  • "We had a great experience with the mac os app. The customer service is great, they answer to the phone quicly and help us when needed."

  • "On top of that the customer support is great and serves as icing on the cake of the well priced Aircall."


4.8 / 5


  • "The Spoke phone team is highly responsive as well, which is nice--no customer care issues to speak of."

  • "These guys must have written the book on customer support and service."

Features & Functionality


3.9 / 5


  • "I like the simplicity and funcitonality of Aircall. The power-dial function is a great add to the over-all experience."

  • "The user interface is really nice and clean. Something I've found lacking in so many other VoIP providers."


4.5 / 5


Value for Money


4.1 / 5


  • "It is a very good bargain for the money and I highly recommend it to everyone who need this kind of service."

  • "Great price for the value of the software. Easy IVR process and my agents all trained on it to the point of proficiency in less than 1 hour."


4.8 / 5


Product Features

  • close Call Parking
  • check Call Recording
  • check Contact Management
  • check Encryption
  • check IVR / Voice Recognition
  • check Ring Groups
  • check SIP Trunking
  • check Unified Communications
  • check Voice Quality Enhancement
  • close Call Parking
  • check Call Recording
  • close Contact Management
  • check Encryption
  • check IVR / Voice Recognition
  • check Ring Groups
  • check SIP Trunking
  • close Unified Communications
  • check Voice Quality Enhancement

Screenshots

View 5 screenshots 129972 thumb
View 5 screenshots 118227 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • close Webinars
  • check Documentation
  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation

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Aircall vs Spoke Phone

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