Starting Price

Best For

SMBs using the phone to conduct business (sales or support) on a daily basis

SMB's

Rating

Ideal number of Users

10 - 499

1 - 499

Ease of Use

• "Very easy to use, and the quality of the calls are perfect."


• "Air call is relatively easy to use and the analytics provided some great insight into call stats and performance."

• Not enough reviews

Customer Support

• "We had a great experience with the mac os app. The customer service is great, they answer to the phone quicly and help us when needed."


• "On top of that the customer support is great and serves as icing on the cake of the well priced Aircall."

• Not enough reviews

Features & Functionality

• "I like the simplicity and funcitonality of Aircall. The power-dial function is a great add to the over-all experience."


• "The user interface is really nice and clean. Something I've found lacking in so many other VoIP providers."

• Not enough reviews

Value for Money

• "It is a very good bargain for the money and I highly recommend it to everyone who need this kind of service."


• "Great price for the value of the software. Easy IVR process and my agents all trained on it to the point of proficiency in less than 1 hour."

• Not enough reviews

Product Features

• close Call Parking
• check Call Recording
• check Contact Management
• check Encryption
• check IVR / Voice Recognition
• check Ring Groups
• check SIP Trunking
• check Unified Communications
• check Voice Quality Enhancement

Screenshots

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

• 24/7 (Live Rep)
• Business Hours
• Online

• 24/7 (Live Rep)
• Business Hours
• Online

Training

• check In Person
• check Live Online
• close Webinars
• check Documentation

• check In Person
• check Live Online
• check Webinars
• check Documentation