Phone.com vs PureCloud

Starting Price

Not provided by vendor

$75.00/month/user

Best For

Small businesses with multiple employees either under the same roof or in multiple locations.

PureCloud is for everyone! Progressive IT and contact center operations that prefer rapid delivery, all-in-one, cloud contact center solution.

Rating


4 / 5
(30)


4 / 5
(80)

Ideal number of Users

1 - 99

50 - 1000+

Ease of Use


4 / 5

4 / 5

Customer Support


4 / 5

3.5 / 5

Features & Functionality


4 / 5

4 / 5

Value for Money


4 / 5

4 / 5

Product Features

  • check Call Parking
  • check Call Recording
  • check Contact Management
  • close Encryption
  • check IVR / Voice Recognition
  • check Ring Groups
  • check SIP Trunking
  • check Unified Communications
  • close Voice Quality Enhancement
  • close Call Parking
  • check Call Recording
  • check Contact Management
  • check Encryption
  • check IVR / Voice Recognition
  • check Ring Groups
  • check SIP Trunking
  • check Unified Communications
  • check Voice Quality Enhancement

Screenshots

View 5 screenshots 142431 thumb
View 4 screenshots 83927 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation

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Phone.com vs PureCloud

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