Dialpad vs VirtualPBX

Starting Price

$15.00/month/user

$15.99/month/user

Best For

Companies that are looking for a secure and reliable cloud-based business phone system.

VirtualPBX serves a diverse market of small to enterprise-sized businesses.

Rating


4.2 / 5
(280)
Read All Reviews

4.8 / 5
(21)
Read All Reviews

Ideal number of Users

1 - 1000+

1 - 1000+

Ease of Use


4.5 / 5


  • "It's great, love how you can monitor how many calls were made and time spent on the phone. Easy to use, Clear line most of the time."

  • "The soft phone was easy to use and the experience was great on a Chromebook."


4.5 / 5


Customer Support


4.2 / 5


  • "Feature rich, great customer service that is responsive."

  • "Ease of use, adaptability, great customer service."


4.9 / 5


Features & Functionality


4.2 / 5


  • "It has got features of call recording, conference calling etc., which is quite good. Also it is affordable and reliable."

  • "The interface on all devices including web is really nice. The inclusion of Uber Conference is also very welcome."


4.7 / 5


Value for Money


4.3 / 5


  • "The reliability is great, ease of use is ok, functionality for the price is low."

  • "The features are amazing. We saved money by going this route rather than the traditional phone system offered by our local phone company."


4.8 / 5


Product Features

  • check Call Parking
  • check Call Recording
  • check Contact Management
  • check Encryption
  • check IVR / Voice Recognition
  • check Ring Groups
  • close SIP Trunking
  • check Unified Communications
  • check Voice Quality Enhancement
  • check Call Parking
  • check Call Recording
  • check Contact Management
  • check Encryption
  • close IVR / Voice Recognition
  • check Ring Groups
  • check SIP Trunking
  • check Unified Communications
  • check Voice Quality Enhancement

Screenshots

View 4 screenshots 176718 thumb
View 1 screenshot 46415 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • close In Person
  • check Live Online
  • close Webinars
  • check Documentation

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Dialpad vs VirtualPBX

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