Dialpad vs Vonage Business

Starting Price

$15.00/month/user

$19.99/month/user

Best For

Companies that are looking for a secure and reliable cloud-based business phone system.

SMB to Enterprise

Rating


4.3 / 5
(283)
Read All Reviews

4.1 / 5
(198)
Read All Reviews

Ideal number of Users

1 - 1000+

1 - 1000+

Ease of Use


4.5 / 5


  • "It's great, love how you can monitor how many calls were made and time spent on the phone. Easy to use, Clear line most of the time."

  • "The soft phone was easy to use and the experience was great on a Chromebook."


4.2 / 5


  • "It is Affordable and user friendly I like how I can send an Efax through the email and keep it secure as well."

  • "Reliable, intuitive interface, good support, affordable, and great features."

Customer Support


4.2 / 5


  • "Feature rich, great customer service that is responsive."

  • "Ease of use, adaptability, great customer service."


3.8 / 5


  • "Customer support is very good and the Vonage mobile app lets you text and listen your voice messages. Great work in there team Vonage Good luck."

  • "When considering this product, determine if you want excellent customer service and a great product."

Features & Functionality


4.2 / 5


  • "It has got features of call recording, conference calling etc., which is quite good. Also it is affordable and reliable."

  • "The interface on all devices including web is really nice. The inclusion of Uber Conference is also very welcome."


4.1 / 5


  • "The GUI is very user friendly. Service has been very reliable, Flat rate on toll free, Support usually pretty responsive and knowledgeable."

  • "This is pretty easy to set up. Since it is virtual it is quite easy to scale to fit growing or changing organization."

Value for Money


4.3 / 5


  • "The reliability is great, ease of use is ok, functionality for the price is low."

  • "The features are amazing. We saved money by going this route rather than the traditional phone system offered by our local phone company."


3.9 / 5


  • "Overall a great solution, easy set up and you save a ton of money monthly."

  • "Recently the sotfware changed a lot its appearance but it looks even better. The costumer service is pretty good."

Product Features

  • check Call Parking
  • check Call Recording
  • check Contact Management
  • check Encryption
  • check IVR / Voice Recognition
  • check Ring Groups
  • close SIP Trunking
  • check Unified Communications
  • check Voice Quality Enhancement
  • check Call Parking
  • check Call Recording
  • check Contact Management
  • close Encryption
  • check IVR / Voice Recognition
  • check Ring Groups
  • check SIP Trunking
  • check Unified Communications
  • close Voice Quality Enhancement

Screenshots

View 4 screenshots 176718 thumb
View 2 screenshots 96849 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation

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Dialpad vs Vonage Business

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