Cloud Phone vs Virtual Office

Starting Price



Best For

Designed for small to large businesses, it is a cloud-based VOIP solution that helps manage, process and answer multiple calls and texts.

Collections Education Government Healthcare High Tech Insurance Legal Manufacturing Outsourcing Recruitment Retail Transportation


2 / 5

3.9 / 5
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Ideal number of Users

Not provided by vendor

2 - 1000+

Ease of Use

4 / 5

3.9 / 5

  • "This product is user friendly. I was able to start using it successfully with little training."

  • "Ease of use is my favorite thing about this software."

Customer Support

1 / 5

3.7 / 5

  • "Also, their excellent customer support is excellent."

  • "Customer service is off-shore and usually takes a day or two to solve the issue."

Features & Functionality

2 / 5

4 / 5

  • "I like that it is virtual and does not require a physical phone, I also like that it works with any of the browsers I choose to use."

  • "Everything is laid out in front of me and very intuitive to figure out. Fax, call, listen to VM's and organizing things is nice."

Value for Money

3 / 5

3.8 / 5

  • "Get this system for cost savings, great staff, and ability to use and modify for your needs."

  • "The quote I received was very good, I was going to save my money per month to transfer my 2 lines with similar features."

Product Features

  • check Call Parking
  • close Call Recording
  • close Contact Management
  • close Encryption
  • close IVR / Voice Recognition
  • close Ring Groups
  • close SIP Trunking
  • check Unified Communications
  • close Voice Quality Enhancement
  • check Call Parking
  • check Call Recording
  • check Contact Management
  • check Encryption
  • check IVR / Voice Recognition
  • check Ring Groups
  • check SIP Trunking
  • check Unified Communications
  • check Voice Quality Enhancement


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Not provided by vendor
  • 24/7 (Live Rep)
  • Business Hours
  • Online


Not provided by vendor
  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation

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Cloud Phone vs Virtual Office


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