Virtual Office vs Vonage Business

Starting Price

$12.00/month/user

$19.99/month/user

Best For

Collections Education Government Healthcare High Tech Insurance Legal Manufacturing Outsourcing Recruitment Retail Transportation

SMB to Enterprise

Rating


3.9 / 5
(165)
Read All Reviews

4.1 / 5
(197)
Read All Reviews

Ideal number of Users

2 - 1000+

1 - 1000+

Ease of Use


3.9 / 5


  • "This product is user friendly. I was able to start using it successfully with little training."

  • "Ease of use is my favorite thing about this software."


4.2 / 5


  • "It is Affordable and user friendly I like how I can send an Efax through the email and keep it secure as well."

  • "Reliable, intuitive interface, good support, affordable, and great features."

Customer Support


3.7 / 5


  • "Also, their excellent customer support is excellent."

  • "Customer service is off-shore and usually takes a day or two to solve the issue."


3.8 / 5


  • "Customer support is very good and the Vonage mobile app lets you text and listen your voice messages. Great work in there team Vonage Good luck."

  • "Reliable Service/ Fair pricing / Customer support could be better / Departments don't work together."

Features & Functionality


4 / 5


  • "I like that it is virtual and does not require a physical phone, I also like that it works with any of the browsers I choose to use."

  • "Everything is laid out in front of me and very intuitive to figure out. Fax, call, listen to VM's and organizing things is nice."


4.1 / 5


  • "The GUI is very user friendly. Service has been very reliable, Flat rate on toll free, Support usually pretty responsive and knowledgeable."

  • "This is pretty easy to set up. Since it is virtual it is quite easy to scale to fit growing or changing organization."

Value for Money


3.8 / 5


  • "Get this system for cost savings, great staff, and ability to use and modify for your needs."

  • "The quote I received was very good, I was going to save my money per month to transfer my 2 lines with similar features."


3.9 / 5


  • "Overall a great solution, easy set up and you save a ton of money monthly."

  • "Recently the sotfware changed a lot its appearance but it looks even better. The costumer service is pretty good."

Product Features

  • check Call Parking
  • check Call Recording
  • check Contact Management
  • check Encryption
  • check IVR / Voice Recognition
  • check Ring Groups
  • check SIP Trunking
  • check Unified Communications
  • check Voice Quality Enhancement
  • check Call Parking
  • check Call Recording
  • check Contact Management
  • close Encryption
  • check IVR / Voice Recognition
  • check Ring Groups
  • check SIP Trunking
  • check Unified Communications
  • close Voice Quality Enhancement

Screenshots

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View 2 screenshots 96849 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation

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Virtual Office vs Vonage Business

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