CloudTalk vs Intermedia Unite

Starting Price

$15.00/month/user

$28.99/month/user

Best For

CloudTalk helps small and medium businesses setup and run virtual phone systems from all around the world. Typically, it's used in sales for outbound calls and in customer service for inbound calls.

Company of any size from 1-500+ employees

Rating


4.8 / 5
(100)
Read All Reviews

4.9 / 5
(69)
Read All Reviews

Ideal number of Users

1 - 1000+

1 - 499

Ease of Use


4.8 / 5


  • "We are pretty satisfied with CloudTalk. It makes our work more effective and the interface is very user friendly."

  • "Friendly and intuitive online platform whose save time of my team."


4.7 / 5


  • "Ease of use and back office dashboard make adjustments quickly."

  • "The Administrative interface is easy to use and the combination of toll-free and local numbers give a professional appearance."

Customer Support


4.8 / 5


  • "Great customer access, helpful customer support, speed to solve the problem, high availability and quality of service."

  • "The support team is really friendly and very responsive."


4.9 / 5


  • "Always customer friendly. Allowed me to drop services the other company was holding me hostage with."

  • "The hosted services, the management control panel, and the customer service/tech support."

Features & Functionality


4.6 / 5


  • "The versatility of Cloudtalk is amazing, and also the customization possibilities."

  • "User interface - very user-friendly, easy to navigate, definitely helped to level up our customer service."


4.7 / 5


  • "Excellent HD voice quality. Tech support is quick and tech support people are knowledgeable."

  • "This phone has so many features. It is easy to navigate and sophisticated."

Value for Money


4.7 / 5


  • "It's very easy to use, flexible features and a good price. The cloud-based platform on Amazon is very powerful."

  • "Pretty dvanced features at an affordable price."


4.8 / 5


Product Features

  • check Access Controls/Permissions
  • check Call Recording
  • close Call Routing
  • check Contact Management
  • check Interactive Voice Response (IVR)
  • check SIP Trunking
  • check Unified Communications
  • check Access Controls/Permissions
  • check Call Recording
  • check Call Routing
  • check Contact Management
  • check Interactive Voice Response (IVR)
  • close SIP Trunking
  • check Unified Communications

Screenshots

View 5 screenshots 167828 thumb
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Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • close In Person
  • close Live Online
  • check Webinars
  • close Documentation

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CloudTalk vs Intermedia Unite

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