Genesys PureCloud vs Jive Voice

Starting Price

$75.00/month/user

$19.95/month/user

Best For

PureCloud is for everyone! Progressive IT and contact center operations that prefer rapid delivery, all-in-one, cloud contact center solution.

Jive's Hosted VoIP service is suited for businesses of all sizes, from small insurance agencies to giant corporations. Organizations (K12, Gov, Corp, Higher Ed) benefit from our easy to scale solution

Rating


4.1 / 5
(83)
Read All Reviews

4.6 / 5
(740)
Read All Reviews

Ideal number of Users

50 - 1000+

1 - 1000+

Ease of Use


4.1 / 5

4.5 / 5

Customer Support


3.6 / 5

4.7 / 5

Features & Functionality


4 / 5

4.5 / 5

Value for Money


3.8 / 5

4.5 / 5

Product Features

  • close Call Parking
  • check Call Recording
  • check Contact Management
  • check Encryption
  • check IVR / Voice Recognition
  • check Ring Groups
  • check SIP Trunking
  • check Unified Communications
  • check Voice Quality Enhancement
  • check Call Parking
  • check Call Recording
  • close Contact Management
  • check Encryption
  • check IVR / Voice Recognition
  • check Ring Groups
  • check SIP Trunking
  • check Unified Communications
  • check Voice Quality Enhancement

Screenshots

View 4 screenshots 83927 thumb
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Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation

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Genesys PureCloud vs Jive Voice

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