CallCenterNOW vs Vonage Business

Starting Price

Not provided by vendor

$19.99/month/user

Best For

Our clients' businesses rely on high uptime, efficient inbound and outbound calling in order to meet their B2B and B2C business missions.

SMB to Enterprise

Rating


4.8 / 5
(132)
Read All Reviews

4.1 / 5
(199)
Read All Reviews

Ideal number of Users

10 - 1000+

1 - 1000+

Ease of Use


4.8 / 5


  • "Not only because of their easy to use and easy to understand software but because of the Awesome support team they have working along side."

  • "For the price and ease of use this is one of best dialers on the market."


4.2 / 5


  • "It is Affordable and user friendly I like how I can send an Efax through the email and keep it secure as well."

  • "Reliable, intuitive interface, good support, affordable, and great features."

Customer Support


4.8 / 5


  • "If anyone reads this comment. This is the best system out there, also the customer service is outstanding."

  • "Great service, great tech support, really the best on the market."


3.8 / 5


  • "Customer support is very good and the Vonage mobile app lets you text and listen your voice messages. Great work in there team Vonage Good luck."

  • "When considering this product, determine if you want excellent customer service and a great product."

Features & Functionality


4.7 / 5


  • "Very good customization. Does many things that help our business."

  • "Ease of use and useful tools and interface, loading leads is easy and intuitive."


4.1 / 5


  • "The GUI is very user friendly. Service has been very reliable, Flat rate on toll free, Support usually pretty responsive and knowledgeable."

  • "This is pretty easy to set up. Since it is virtual it is quite easy to scale to fit growing or changing organization."

Value for Money


4.7 / 5


  • "For a company to be able to offer all this and be one of the most cost effective solutions out there is truly a blessing for call centers."

  • "The features that ChaseData Dialer provided us fit our needs along with lowering our cost substantially."


3.9 / 5


  • "Overall a great solution, easy set up and you save a ton of money monthly."

  • "Recently the sotfware changed a lot its appearance but it looks even better. The costumer service is pretty good."

Product Features

  • check Call Parking
  • check Call Recording
  • check Contact Management
  • check Encryption
  • check IVR / Voice Recognition
  • check Ring Groups
  • close SIP Trunking
  • close Unified Communications
  • check Voice Quality Enhancement
  • check Call Parking
  • check Call Recording
  • check Contact Management
  • close Encryption
  • check IVR / Voice Recognition
  • check Ring Groups
  • check SIP Trunking
  • check Unified Communications
  • close Voice Quality Enhancement

Screenshots

View 5 screenshots 107453 thumb
View 2 screenshots 96849 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation

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CallCenterNOW vs Vonage Business

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