# Best Waitlist Software 2026 | Capterra

> Find the top Waitlist software of 2026 on Capterra. Based on millions of verified user reviews - compare and filter for whats important to you to find the best tools for your needs.

Source: https://www.capterra.com/waitlist-software/

---

# Best Waitlist Software

## Qminder

Rating: 4.8 out of 5 (93 reviews)

Profile: [Qminder](https://www.capterra.com/p/160462/Qminder/)

Visible tabs: Overview, Features, Gallery, Integrations

### Overview tab

#### What is this product about?

Qminder is the leading in-person service platform for managing appointments, walk-ins, and queues in brick-and-mortar environments.

#### Rating breakdown

- Ease of Use: 4.9 out of 5

- Customer Service: 4.7 out of 5

- Features: 4.8 out of 5

- Value for Money: 4.7 out of 5

#### Pros and cons based on reviews

Not available

#### Starting price

Starting price: $429.00

Pricing details: Per Feature, Per Month

Free trial: Yes

Free demo: Yes

### Features tab

#### Highest rated features

- Reporting & Statistics: 4.9 rating

- Alerts/Notifications: 4.7 rating

- Self Check-In/Check-Out: 4.7 rating

- Waitlist Status Tracking: 4.9 rating

#### Lowest rated features

- Mobile Alerts: 4.4 rating

- Multi-Location: 4.6 rating

- Calendar Management: 4.0 rating

- Real-Time Notifications: 4.5 rating

#### Feature-related review snippet

Reviewer: Kim S.

Reviewer details: Education Management, 1,001-5,000 employees

Published: December 26, 2022

> "It has a ton of features and allows customization for the user needs of your organization."

### Gallery tab

Ease of use: 4.9 out of 5 (93 reviews)

#### Related review snippet

Reviewer: Rita E.

Reviewer details: Consumer Electronics, 51-200 employees

Published: May 13, 2025

> "Qminder is a great software to use, you can schedule appointments without having to call and wait on the phone for a long time, you can also check In when you arrive to your appointment which is convenient."

### Integrations tab

Qminder connects with 9+ software tools.

[See all integrations](https://www.capterra.com/p/160462/Qminder/#integrations)

#### Most popular integrations

- Slack: 4.7 rating

- Gmail: 4.8 rating

- SurveyMonkey: 4.6 rating

- Acuity Scheduling: 4.8 rating

- Zapier: 4.7 rating

- Pipedrive: 4.5 rating

- Typeform: 4.7 rating

- Okta: 4.7 rating

- OneLogin: 4.6 rating

---

## TablesReady

Rating: 4.7 out of 5 (66 reviews)

Profile: [TablesReady](https://www.capterra.com/p/177074/TablesReady/)

Visible tabs: Overview, Features, Gallery, Integrations

### Overview tab

#### What is this product about?

The affordable, easy-to-use digital waitlist and online booking platform that eliminates lines and keeps your customers happy.

#### Rating breakdown

- Ease of Use: 4.8 out of 5

- Customer Service: 4.7 out of 5

- Features: 4.7 out of 5

- Value for Money: 4.6 out of 5

#### Pros and cons based on reviews

Not available

#### Starting price

Starting price: $39.00

Pricing details: Usage Based, Per Month

Free trial: Yes

Free demo: Yes

### Features tab

#### Highest rated features

- Reporting & Statistics: 4.9 rating

- Alerts/Notifications: 5.0 rating

- Waitlist Status Tracking: 5.0 rating

- Self Check-In/Check-Out: 4.9 rating

#### Lowest rated features

- Online Booking: 3.7 rating

- Mobile Alerts: 5.0 rating

- Registration Management: 5.0 rating

- Real-Time Notifications: 5.0 rating

### Gallery tab

Ease of use: 4.8 out of 5 (66 reviews)

#### Related review snippet

Reviewer: Laurie L.

Reviewer details: Restaurants, 11-50 employees

Published: August 12, 2024

> "I can train a new staff member in a matter of minutes!"

### Integrations tab

TablesReady connects with 5+ software tools.

[See all integrations](https://www.capterra.com/p/177074/TablesReady/#integrations)

#### Most popular integrations

- Stripe: 4.6 rating

- Zapier: 4.7 rating

- Square Payments: 4.7 rating

- Google Maps: 4.7 rating

- Helcim: 3.8 rating

---

## DoctorConnect

Rating: 4.7 out of 5 (72 reviews)

Profile: [DoctorConnect](https://www.capterra.com/p/131888/DoctorConnect/)

Visible tabs: Overview, Features, Gallery, Integrations

### Overview tab

#### What is this product about?

AWL manages & optimizes your scheduling! Create or upload waitlists, fill slots accurately & handle reschedules efficiently.

#### Rating breakdown

- Ease of Use: 4.8 out of 5

- Customer Service: 4.8 out of 5

- Features: 4.7 out of 5

- Value for Money: 4.7 out of 5

#### Pros and cons based on reviews

Not available

#### Starting price

Starting price: $210.00

Pricing details: Per Month

Free trial: No

Free demo: No

### Features tab

#### Highest rated features

- Calendar Management: 5.0 rating

- Communication Management: 5.0 rating

- Data Import/Export: 5.0 rating

- Reporting & Statistics: 5.0 rating

#### Lowest rated features

- API: 4.0 rating

### Gallery tab

Ease of use: 4.8 out of 5 (72 reviews)

#### Related review snippet

Reviewer: Joshua L.

Reviewer details: Mental Health Care, 51-200 employees

Published: August 21, 2024

> "The appointment reminders, confirmations, client mass texting, and follow-up messages and reputation management are all handled effortlessly, saving us time and significantly reducing our no-show rate."

### Integrations tab

DoctorConnect connects with 7+ software tools.

[See all integrations](https://www.capterra.com/p/131888/DoctorConnect/#integrations)

#### Most popular integrations

- eClinicalWorks: 3.3 rating

- ModMed: 4.4 rating

- Nextech EHR & PM: 4.5 rating

- AdvancedPM: 4.3 rating

- CGM APRIMA: 2.8 rating

- NextGen: 4.1 rating

#### Integrations-related review snippet

Reviewer: Joshua L.

Reviewer details: Mental Health Care, 51-200 employees

Published: August 21, 2024

> "We’ve been using DoctorConnect.net integrated with our EHR for our counseling practice since May of 2019, and it’s been a fantastic addition to our workflow."

---

## OpenTable

Rating: 4.7 out of 5 (1,321 reviews)

Profile: [OpenTable](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/)

Visible tabs: Overview, Features, Gallery

### Overview tab

#### What is this product about?

The restaurant management platform to help you fill seats, run smoother shifts, grow guest relationships, and drive more revenue.

#### Rating breakdown

- Ease of Use: 4.7 out of 5

- Customer Service: 4.5 out of 5

- Features: 4.6 out of 5

- Value for Money: 4.6 out of 5

#### Pros and cons based on reviews

Pros:

- Comprehensive reservation management

- Streamlined reservation process

Cons:

- Needs more frequent updates

- High cost for businesses

#### Starting price

Starting price: $149.00

Pricing details: Flat Rate, Per Month

Free trial: Yes

Free demo: No

### Features tab

#### Highest rated features

- Online Booking: 4.8 rating

- Calendar Management: 4.9 rating

- Real-Time Notifications: 4.9 rating

- Alerts/Notifications: 5.0 rating

#### Lowest rated features

- Real-Time Data: 4.5 rating

- Customer Database: 4.0 rating

- Reservations Management: 4.5 rating

- Customer History: 4.7 rating

#### Feature-related review snippet

Reviewer: Michelle H.

Reviewer details: Individual & Family Services, 51-200 employees

Published: March 26, 2024

> "Very user friendly and a great app."

### Gallery tab

Ease of use: 4.7 out of 5 (1,321 reviews)

#### Related review snippet

Reviewer: Radha S.

Reviewer details: Legal Services, 51-200 employees

Published: May 5, 2026

> "The platform makes managing reservations straightforward for both guests and staff, and its large, established user base helps drive consistent visibility and bookings."

---

## SpotOn

Rating: 4.2 out of 5 (370 reviews)

Profile: [SpotOn](https://www.capterra.com/p/197473/SpotOn-Restaurant/)

Visible tabs: Overview, Features, Gallery, Integrations

### Overview tab

#### What is this product about?

SpotOn is a fully-integrated restaurant & retail management system offering powerful end-to-end solutions for businesses of all sizes.

#### Rating breakdown

- Ease of Use: 4.2 out of 5

- Customer Service: 4.2 out of 5

- Features: 4.2 out of 5

- Value for Money: 4.2 out of 5

#### Pros and cons based on reviews

Pros:

- Intuitive and accessible interface

- Efficient staff management tools

Cons:

- Frequent technical glitches

- Slow and inconsistent phone support

#### Starting price

Starting price: $99.00

Pricing details: Flat Rate, Per Month

Free trial: No

Free demo: No

### Features tab

#### Highest rated features

- Reporting & Statistics: 5.0 rating

- Customizable Reports: 5.0 rating

- For Restaurants: 5.0 rating

#### Feature-related review snippet

Reviewer: Caitlin H.

Reviewer details: Hospitality, 51-200 employees

Published: August 10, 2023

> "The POS interface in incredibly intuitive and therefore makes training employees easy and efficient."

### Gallery tab

Ease of use: 4.2 out of 5 (370 reviews)

#### Related review snippet

Reviewer: Radha S.

Reviewer details: Legal Services, 51-200 employees

Published: May 5, 2026

> "The platform combines POS, online ordering, reservations, marketing, and reporting in a way that feels cohesive and practical for day‑to‑day operations."

### Integrations tab

SpotOn connects with 26+ software tools.

[See all integrations](https://www.capterra.com/p/197473/SpotOn-Restaurant/#integrations)

#### Most popular integrations

- PayPal: 4.6 rating

- Venmo: 4.7 rating

- Paycor: 4.3 rating

- Paylocity: 4.3 rating

- Paycom: 4.4 rating

- QuickBooks Online Advanced: 4.4 rating

#### Integrations-related review snippet

Reviewer: Zoe C.

Reviewer details: Restaurants, 11-50 employees

Published: September 22, 2024

> "I also appreciate how everything is intertwined if you go with the whole package - POS, Reserve, & Teamwork."

---

## Square Appointments

Rating: 4.5 out of 5 (259 reviews)

Profile: [Square Appointments](https://www.capterra.com/p/170263/Square-Appointments/)

Visible tabs: Overview, Features, Gallery, Integrations

### Overview tab

#### What is this product about?

Square Appointments is scheduling software that helps businesses book, manage appointments, process payments, and stay organized.

#### Rating breakdown

- Ease of Use: 4.5 out of 5

- Customer Service: 4.3 out of 5

- Features: 4.2 out of 5

- Value for Money: 4.3 out of 5

#### Pros and cons based on reviews

Not available

#### Starting price

Starting price: Not available

Pricing details: Flat Rate, Per Month

Free trial: Yes

Free demo: No

### Features tab

#### Highest rated features

- Calendar Management: 5.0 rating

- SMS Messaging: 5.0 rating

- Online Booking: 4.5 rating

- Appointment Management: 4.0 rating

#### Lowest rated features

- For Salons and Spas: 4.0 rating

- Credit Card Processing: 5.0 rating

- Customer Database: 5.0 rating

- Customer History: 5.0 rating

#### Feature-related review snippet

Reviewer: Fatemeh E.

Reviewer details: Retail, 51-200 employees

Published: June 23, 2026

> "The interface was simple and saved me time."

### Gallery tab

Ease of use: 4.5 out of 5 (259 reviews)

#### Related review snippet

Reviewer: Jess P.

Reviewer details: Biotechnology, Self-employed

Published: November 26, 2024

> "Built-In (paid) Marketing Tools & Loyalty - email and text campaigns, unique discounts, track customer engagement, get people back to your business, help clients feel special on special days like birthdays, anniversaries, etc."

### Integrations tab

Square Appointments connects with 27+ software tools.

[See all integrations](https://www.capterra.com/p/170263/Square-Appointments/#integrations)

#### Most popular integrations

- Mailchimp: 4.5 rating

- ZipRecruiter: 4.2 rating

- Wix: 5.0 rating

- Google Calendar: 4.5 rating

- ActiveCampaign: 4.6 rating

- When I Work: 4.5 rating

#### Integrations-related review snippet

Reviewer: Jocelyn W.

Reviewer details: Entertainment, 1-10 employees

Published: February 19, 2025

> "I also enjoyed the integrations that it had with square banking solutions."

---

## Genius

Rating: 4.5 out of 5 (196 reviews)

Profile: [Genius](https://www.capterra.com/p/195074/Genius/)

Visible tabs: Overview, Features, Gallery, Integrations

### Overview tab

#### What is this product about?

Fast, reliable and built for scale, Genius is a cloud POS that helps businesses deliver best-in-class customer experiences.

#### Rating breakdown

- Ease of Use: 4.6 out of 5

- Customer Service: 4.4 out of 5

- Features: 4.4 out of 5

- Value for Money: 4.3 out of 5

#### Pros and cons based on reviews

Not available

#### Starting price

Starting price: $89.00

Pricing details: Other, Per Month

Free trial: No

Free demo: No

### Features tab

#### Highest rated features

- Alerts/Notifications: 5.0 rating

- Point of Sale (POS): 5.0 rating

- Electronic Payments: 4.6 rating

- Credit Card Processing: 5.0 rating

#### Lowest rated features

- Multi-Location: 5.0 rating

- Reporting & Statistics: 5.0 rating

- Real-Time Data: 5.0 rating

- Waiting Time Tracking: 5.0 rating

#### Feature-related review snippet

Reviewer: Nithusha V.

Reviewer details: Human Resources, 1-10 employees

Published: March 4, 2025

> "It's reliable, easy to navigate, and helps streamline orders, payments, and inventory tracking."

### Gallery tab

Ease of use: 4.6 out of 5 (196 reviews)

#### Related review snippet

Reviewer: Olivia C.

Reviewer details: Apparel & Fashion, 11-50 employees

Published: January 2, 2026

> "I like that it combines key functions such as order management, payments, reporting, and staff controls into one system, which helps streamline daily workflows."

### Integrations tab

Genius connects with 34+ software tools.

[See all integrations](https://www.capterra.com/p/195074/Genius/#integrations)

#### Most popular integrations

- Mailchimp: 4.5 rating

- 7shifts: 4.7 rating

- Klaviyo: 4.6 rating

- BigCommerce: 5.0 rating

- Kangaroo: 4.9 rating

- DoorDash for Merchants: 4.0 rating

- GrubHub: 4.3 rating

- KickFin: 4.9 rating

- Postmates: 4.5 rating

---

## Now Book It

Rating: 4.9 out of 5 (101 reviews)

Profile: [Now Book It](https://www.capterra.com/p/220182/Now-Book-It/)

Visible tabs: Overview, Features, Gallery, Integrations

### Overview tab

#### What is this product about?

Now Book It is a reservation software for hospitality, offering table management, marketing tools, event ticketing, & gift card sales.

#### Rating breakdown

- Ease of Use: 4.8 out of 5

- Customer Service: 4.9 out of 5

- Features: 4.7 out of 5

- Value for Money: 4.8 out of 5

#### Pros and cons based on reviews

Not available

#### Starting price

Starting price: Not available

Pricing details: Flat Rate, Per Month

Free trial: No

Free demo: No

### Features tab

#### Highest rated features

- Electronic Payments: 5.0 rating

- Reporting & Statistics: 5.0 rating

- Real-Time Data: 5.0 rating

- Calendar Management: 4.7 rating

#### Lowest rated features

- Customer Database: 5.0 rating

- Online Booking: 5.0 rating

- Real-Time Reporting: 5.0 rating

- Waitlist Status Tracking: 5.0 rating

#### Feature-related review snippet

Reviewer: Charlie S.

Reviewer details: Hospitality, 51-200 employees

Published: April 13, 2026

> "Value for Money, Easy service and customer interface, It allows us to take booking easily and fulfil our customers needs"

### Gallery tab

Ease of use: 4.8 out of 5 (101 reviews)

#### Related review snippet

Reviewer: Daniel R.

Reviewer details: Hospitality, 11-50 employees

Published: April 21, 2026

> "It’s a reliable system that handles the day-to-day booking flow across multiple venues without creating extra admin or friction for the team."

### Integrations tab

Now Book It connects with 20+ software tools.

[See all integrations](https://www.capterra.com/p/220182/Now-Book-It/#integrations)

#### Most popular integrations

- Google Analytics 360: 4.7 rating

- Instagram: 5.0 rating

- Stripe: 4.7 rating

- eWay-CRM: 4.5 rating

- Lightspeed: 4.0 rating

- Google My Business Post Scheduler: 4.6 rating

#### Integrations-related review snippet

Reviewer: Olivier L.

Reviewer details: Hospitality, 51-200 employees

Published: June 6, 2025

> "The table management, customer database, voucher system, and POS integration are working in unisson."

---

## WaitWell

Rating: 4.8 out of 5 (100 reviews)

Profile: [WaitWell](https://www.capterra.com/p/236054/WaitWell/)

Visible tabs: Overview, Features, Gallery, Integrations

### Overview tab

#### What is this product about?

WaitWell is the world's most powerful waitlist solution. Your guests join a virtual lineup and move freely while they wait.

#### Rating breakdown

- Ease of Use: 4.9 out of 5

- Customer Service: 4.8 out of 5

- Features: 4.7 out of 5

- Value for Money: 4.8 out of 5

#### Pros and cons based on reviews

Not available

#### Starting price

Starting price: $29.00

Pricing details: Usage Based, Per Month

Free trial: No

Free demo: No

### Features tab

#### Highest rated features

- Self Check-In/Check-Out: 4.6 rating

- Online Booking: 4.8 rating

- Appointment Management: 4.9 rating

- Real-Time Data: 4.7 rating

#### Lowest rated features

- Multi-Location: 4.5 rating

- Email Alerts: 4.0 rating

- Registration Management: 4.8 rating

- Waitlist Status Tracking: 4.9 rating

#### Feature-related review snippet

Reviewer: Samara Zuri K.

Reviewer details: Information Technology and Services, 11-50 employees

Published: June 23, 2026

> "What standout immediately about Waitwell is its sleek and uncluttered interface that is easy to navigate and has helped our teams adopt it quickly and reduced the amount of training during implementation."

### Gallery tab

Ease of use: 4.9 out of 5 (100 reviews)

#### Related review snippet

Reviewer: Samara Zuri K.

Reviewer details: Information Technology and Services, 11-50 employees

Published: June 23, 2026

> "The real-time dashboards and AI-powered insights through WaitWell Insights have given us stronger operational visibility by helping identify bottlenecks, monitor service demand and support data-driven staffing and capacity decisions."

### Integrations tab

WaitWell connects with 25+ software tools.

[See all integrations](https://www.capterra.com/p/236054/WaitWell/#integrations)

#### Most popular integrations

- Google Workspace: 4.7 rating

- Google Meet: 4.5 rating

- Microsoft Teams: 4.5 rating

- HubSpot Marketing Hub: 4.5 rating

- HubSpot CRM: 5.0 rating

- Google Calendar: 4.8 rating

#### Integrations-related review snippet

Reviewer: James T.

Reviewer details: Investment Management, 201-500 employees

Published: November 17, 2023

> "With WaitWell,it is fast to join virtual meetings as integrates when Microsoft Teams."

---

## Waitwhile

Rating: 4.7 out of 5 (63 reviews)

Profile: [Waitwhile](https://www.capterra.com/p/152494/Waitwhile/)

Visible tabs: Overview, Features, Gallery, Integrations

### Overview tab

#### What is this product about?

Deliver better waiting experiences through automated, personalized, and virtual-based queues.

#### Rating breakdown

- Ease of Use: 4.7 out of 5

- Customer Service: 4.7 out of 5

- Features: 4.4 out of 5

- Value for Money: 4.6 out of 5

#### Pros and cons based on reviews

Not available

#### Starting price

Starting price: $29.00

Pricing details: Flat Rate, Per Month

Free trial: Yes

Free demo: No

### Features tab

#### Highest rated features

- Online Booking: 4.3 rating

- Alerts/Notifications: 5.0 rating

- Calendar Management: 5.0 rating

- Reporting & Statistics: 5.0 rating

#### Lowest rated features

- Multi-Location: 3.0 rating

- Self Check-In/Check-Out: 5.0 rating

### Gallery tab

Ease of use: 4.7 out of 5 (63 reviews)

#### Related review snippet

Reviewer: Joshua N.

Reviewer details: Retail, 501-1,000 employees

Published: June 18, 2024

> "The UI is easy to use and our staff members who accept bookings through their tablets find no troubles navigating the platform."

### Integrations tab

Waitwhile connects with 3+ software tools.

[See all integrations](https://www.capterra.com/p/152494/Waitwhile/#integrations)

#### Most popular integrations

- Salesforce Sales Cloud: 4.4 rating

- Mailchimp: 5.0 rating

- Zapier: 4.7 rating

---

## FlexBooker

Rating: 4.7 out of 5 (42 reviews)

Profile: [FlexBooker](https://www.capterra.com/p/132157/FlexBooker/)

Visible tabs: Overview, Features, Gallery, Integrations

### Overview tab

#### What is this product about?

Drive more customers to your business and never miss an opportunity with FlexBooker.

#### Rating breakdown

- Ease of Use: 4.6 out of 5

- Customer Service: 4.8 out of 5

- Features: 4.4 out of 5

- Value for Money: 4.6 out of 5

#### Pros and cons based on reviews

Not available

#### Starting price

Starting price: $49.00

Pricing details: Per User, Per Month

Free trial: Yes

Free demo: No

### Features tab

#### Highest rated features

- Calendar Management: 5.0 rating

- Electronic Payments: 5.0 rating

- Online Booking: 5.0 rating

#### Feature-related review snippet

Reviewer: Belinda G.

Reviewer details: Professional Training & Coaching, 1-10 employees

Published: March 17, 2021

> "The software is very intuitive and offers additional features such as color coding services and pre-written email and SMS communications"

### Gallery tab

Ease of use: 4.6 out of 5 (42 reviews)

#### Related review snippet

Reviewer: Andrew L.

Reviewer details: Medical Practice, 501-1,000 employees

Published: October 13, 2022

> "The connectivity with APIs is also astonishingly robust with a massive level of integrations and synergistic use with other programs, services and features."

### Integrations tab

FlexBooker connects with 11+ software tools.

[See all integrations](https://www.capterra.com/p/132157/FlexBooker/#integrations)

#### Most popular integrations

- PayPal: 4.6 rating

- Mailchimp: 4.5 rating

- Microsoft 365: 4.6 rating

- Google Analytics 360: 4.7 rating

- Google Calendar: 5.0 rating

- Stripe: 4.0 rating

#### Integrations-related review snippet

Reviewer: Andrew L.

Reviewer details: Medical Practice, 501-1,000 employees

Published: October 13, 2022

> "The connectivity with APIs is also astonishingly robust with a massive level of integrations and synergistic use with other programs, services and features."

---

## Pomelo Health

Rating: 4.2 out of 5 (41 reviews)

Profile: [Pomelo Health](https://www.capterra.com/p/166692/Online-Appointment-Booking/)

Visible tabs: Overview, Features, Gallery

### Overview tab

#### What is this product about?

Capture waitlists for high-demand appointments and send automated notifications to patients when new spots become available.

#### Rating breakdown

- Ease of Use: 4.1 out of 5

- Customer Service: 4.3 out of 5

- Features: 3.9 out of 5

- Value for Money: 3.9 out of 5

#### Pros and cons based on reviews

Not available

#### Starting price

Starting price: Not available

Pricing details: Per User, Per Month

Free trial: No

Free demo: No

### Features tab

#### Most popular features

- Online Booking: Available

- Alerts/Notifications: Available

- Waitlist Status Tracking: Available

- Reporting & Statistics: Available

- Self Check-In/Check-Out: Available

- Appointment Management: Available

- Customer Database: Available

- Reservations Management: Not available

- SMS Messaging: Available

- Reminders: Available

- Waiting Time Tracking: Available

- AI Copilot: Not available

### Gallery tab

Ease of use: 4.1 out of 5 (41 reviews)

---

## Carbonara

Rating: 4.8 out of 5 (37 reviews)

Profile: [Carbonara](https://www.capterra.com/p/215565/Carbonara/)

Visible tabs: Overview, Features, Gallery, Integrations

### Overview tab

#### What is this product about?

Waitlist and reservation system for restaurants to seamlessly handle both walk-in customers and guests who have reserved tables.

#### Rating breakdown

- Ease of Use: 4.7 out of 5

- Customer Service: 4.5 out of 5

- Features: 4.7 out of 5

- Value for Money: 4.8 out of 5

#### Pros and cons based on reviews

Not available

#### Starting price

Starting price: Not available

Pricing details: Other, Per Year

Free trial: Yes

Free demo: No

### Features tab

#### Highest rated features

- Online Booking: 5.0 rating

### Gallery tab

Ease of use: 4.7 out of 5 (37 reviews)

#### Related review snippet

Reviewer: Gina M.

Reviewer details: Restaurants, 11-50 employees

Published: December 21, 2021

> "User & budget friendly & accomplishes our needs with limited reservations mostly walk-in business & waitlists"

### Integrations tab

Carbonara connects with 1+ software tools.

[See all integrations](https://www.capterra.com/p/215565/Carbonara/#integrations)

#### Most popular integrations

- Facebook Business Suite: 4.3 rating

---

## iVision Mobile

Rating: 4.7 out of 5 (27 reviews)

Profile: [iVision Mobile](https://www.capterra.com/p/229449/iVision-Mobile/)

Visible tabs: Overview, Features, Gallery, Integrations

### Overview tab

#### What is this product about?

White Label SMS marketing with iVision Mobile - A robust SMS Marketing software and digital loyalty kiosk technology provider

#### Rating breakdown

- Ease of Use: 4.4 out of 5

- Customer Service: 5.0 out of 5

- Features: 4.7 out of 5

- Value for Money: 4.7 out of 5

#### Pros and cons based on reviews

Not available

#### Starting price

Starting price: $59.00

Pricing details: Usage Based, Per Month

Free trial: Yes

Free demo: No

### Features tab

#### Highest rated features

- Mobile Alerts: 5.0 rating

#### Feature-related review snippet

Reviewer: Mindy P.

Reviewer details: Information Technology and Services, 201-500 employees

Published: April 14, 2023

> "Incredibly user-friendly and intuitive, having a simple to use UI,  the platform also  provides a variety of customization possibilities, which enabled us to customize our mobile messaging campaigns to meet our unique requirements and preferences."

### Gallery tab

Ease of use: 4.4 out of 5 (27 reviews)

#### Related review snippet

Reviewer: Mindy P.

Reviewer details: Information Technology and Services, 201-500 employees

Published: April 14, 2023

> "Incredibly user-friendly and intuitive, having a simple to use UI,  the platform also  provides a variety of customization possibilities, which enabled us to customize our mobile messaging campaigns to meet our unique requirements and preferences."

### Integrations tab

iVision Mobile connects with 5+ software tools.

[See all integrations](https://www.capterra.com/p/229449/iVision-Mobile/#integrations)

#### Most popular integrations

- Shopify: 4.5 rating

- HubSpot CRM: 4.5 rating

- Freshdesk: 4.5 rating

- Zapier: 4.0 rating

- Bookafy: 4.7 rating

---

## CoverManager

Rating: 4.5 out of 5 (26 reviews)

Profile: [CoverManager](https://www.capterra.com/p/229015/CoverManager/)

Visible tabs: Overview, Features, Gallery, Integrations

### Overview tab

#### What is this product about?

CoverManager is the leading CRM in hospitality, optimizing reservations, customer loyalty, and virtual queues for restaurants

#### Rating breakdown

- Ease of Use: 4.4 out of 5

- Customer Service: 4.5 out of 5

- Features: 4.4 out of 5

- Value for Money: 4.2 out of 5

#### Pros and cons based on reviews

Not available

#### Starting price

Starting price: Not available

Free trial: No

Free demo: No

### Features tab

#### Highest rated features

- Alerts/Notifications: 5.0 rating

- Credit Card Processing: 5.0 rating

- Electronic Payments: 5.0 rating

- Real-Time Data: 5.0 rating

#### Lowest rated features

- Multi-Location: 4.0 rating

- Reservations Management: 5.0 rating

### Gallery tab

Ease of use: 4.4 out of 5 (26 reviews)

#### Related review snippet

Reviewer: Karen W.

Reviewer details: Hospitality, 51-200 employees

Published: February 24, 2023

> "The additional features are very useful such as gift vouchers, api’s to databases, sms functions."

### Integrations tab

CoverManager connects with 31+ software tools.

[See all integrations](https://www.capterra.com/p/229015/CoverManager/#integrations)

#### Most popular integrations

- Brevo: 4.6 rating

- E-goi: 4.9 rating

- WinEx: 4.7 rating

- Maitre'D: 3.6 rating

- Simphony POS: 4.2 rating

- Microkeeper: 4.4 rating

#### Integrations-related review snippet

Reviewer: Karen W.

Reviewer details: Hospitality, 51-200 employees

Published: February 24, 2023

> "The additional features are very useful such as gift vouchers, api’s to databases, sms functions."

---

## Servme

Rating: 4.8 out of 5 (25 reviews)

Profile: [Servme](https://www.capterra.com/p/200777/serVme/)

Visible tabs: Overview, Features, Gallery, Integrations

### Overview tab

#### What is this product about?

The best-in-class guest experience platform for restaurants and hotel operators.

#### Rating breakdown

- Ease of Use: 5.0 out of 5

- Customer Service: 4.9 out of 5

- Features: 4.8 out of 5

- Value for Money: 4.8 out of 5

#### Pros and cons based on reviews

Not available

#### Starting price

Starting price: Not available

Pricing details: Other, Per Year

Free trial: Yes

Free demo: No

### Features tab

#### Most popular features

- Online Booking: Available

- Alerts/Notifications: Available

- Waitlist Status Tracking: Available

- Reporting & Statistics: Available

- Self Check-In/Check-Out: Not available

- Appointment Management: Not available

- Customer Database: Available

- Reservations Management: Available

- SMS Messaging: Available

- Reminders: Available

- Waiting Time Tracking: Not available

- AI Copilot: Not available

#### Feature-related review snippet

Reviewer: Fabio R.

Reviewer details: Hospitality, 51-200 employees

Published: August 22, 2025

> "The system is very intuitive, allowing our team to work more efficiently and ensuring a smooth experience for our guests."

### Gallery tab

Ease of use: 5.0 out of 5 (25 reviews)

#### Related review snippet

Reviewer: Fabio R.

Reviewer details: Hospitality, 51-200 employees

Published: August 22, 2025

> "The system is very intuitive, allowing our team to work more efficiently and ensuring a smooth experience for our guests."

### Integrations tab

Servme connects with 16+ software tools.

[See all integrations](https://www.capterra.com/p/200777/serVme/#integrations)

#### Most popular integrations

- Instagram: 5.0 rating

- Stripe: 4.6 rating

- LINGA POS: 3.4 rating

- Maitre'D: 3.6 rating

- Infrasys POS: 4.7 rating

- Simphony POS: 5.0 rating

- Squirrel POS: 3.9 rating

- Google Optimize: 4.6 rating

- Aloha: 4.6 rating

---

## SevenRooms

Rating: 4.4 out of 5 (24 reviews)

Profile: [SevenRooms](https://www.capterra.com/p/165480/SevenRooms/)

Visible tabs: Overview, Features, Gallery, Integrations

### Overview tab

#### What is this product about?

Connect with more guests online, grow sales and streamline reservation management with the industry's leading reservation system.

#### Rating breakdown

- Ease of Use: 4.4 out of 5

- Customer Service: 4.3 out of 5

- Features: 4.2 out of 5

- Value for Money: 4.2 out of 5

#### Pros and cons based on reviews

Not available

#### Starting price

Starting price: $1.00

Pricing details: Per Feature, Per Month

Free trial: No

Free demo: No

### Features tab

#### Most popular features

- Online Booking: Available

- Alerts/Notifications: Available

- Waitlist Status Tracking: Available

- Reporting & Statistics: Available

- Self Check-In/Check-Out: Available

- Appointment Management: Not available

- Customer Database: Available

- Reservations Management: Available

- SMS Messaging: Available

- Reminders: Available

- Waiting Time Tracking: Available

- AI Copilot: Not available

### Gallery tab

Ease of use: 4.4 out of 5 (24 reviews)

#### Related review snippet

Reviewer: Ilaria L.

Reviewer details: Hospitality, 51-200 employees

Published: October 30, 2025

> "It is easy to use and the customer service is always helpful and able to assist in every way they can."

### Integrations tab

SevenRooms connects with 13+ software tools.

[See all integrations](https://www.capterra.com/p/165480/SevenRooms/#integrations)

#### Most popular integrations

- Mailchimp: 4.5 rating

- Instagram: 4.7 rating

- Stripe: 5.0 rating

- Google Maps: 4.7 rating

- Lightspeed Retail: 4.0 rating

- Toast POS: 4.5 rating

- Twilio: 4.4 rating

- Emma by Marigold: 4.2 rating

- Bindo POS: 3.8 rating

---

## NextMe

Rating: 4.9 out of 5 (20 reviews)

Profile: [NextMe](https://www.capterra.com/p/165482/NextMe/)

Visible tabs: Overview, Features, Gallery

### Overview tab

#### What is this product about?

NextMe is a modern virtual waiting room that makes it simple for businesses to manage their waitlist and serve more customers.

#### Rating breakdown

- Ease of Use: 4.9 out of 5

- Customer Service: 5.0 out of 5

- Features: 4.8 out of 5

- Value for Money: 4.9 out of 5

#### Pros and cons based on reviews

Not available

#### Starting price

Starting price: $49.99

Pricing details: Flat Rate, Per Month

Free trial: Yes

Free demo: No

### Features tab

#### Highest rated features

- Alerts/Notifications: 5.0 rating

- Waitlist Status Tracking: 5.0 rating

- Customer Activity Tracking: 5.0 rating

- Customer Database: 5.0 rating

#### Lowest rated features

- Customer History: 5.0 rating

- Reporting & Statistics: 5.0 rating

- Waiting Time Tracking: 5.0 rating

### Gallery tab

Ease of use: 4.9 out of 5 (20 reviews)

#### Related review snippet

Reviewer: Joseph S.

Reviewer details: Government Administration, 51-200 employees

Published: February 10, 2023

> "NextME first helped our municipality help get city services running again during the pandemic; keeping our staff and customers safe as possible during spacing precautions."

---

## CAKE Guest Manager

Rating: 4.8 out of 5 (19 reviews)

Profile: [CAKE Guest Manager](https://www.capterra.com/p/162819/Mad-Mobile-Guest-Manager/)

Visible tabs: Overview, Features, Gallery, Integrations

### Overview tab

#### What is this product about?

Restaurant waitlist, reservation, and table management system to help you eliminate walkaways and seat up to 7% more guests.

#### Rating breakdown

- Ease of Use: 4.9 out of 5

- Customer Service: 4.8 out of 5

- Features: 4.7 out of 5

- Value for Money: 4.8 out of 5

#### Pros and cons based on reviews

Not available

#### Starting price

Starting price: $79.00

Pricing details: Flat Rate, Per Month

Free trial: Yes

Free demo: No

### Features tab

#### Most popular features

- Online Booking: Available

- Alerts/Notifications: Available

- Waitlist Status Tracking: Available

- Reporting & Statistics: Available

- Self Check-In/Check-Out: Available

- Appointment Management: Not available

- Customer Database: Available

- Reservations Management: Available

- SMS Messaging: Not available

- Reminders: Available

- Waiting Time Tracking: Available

- AI Copilot: Not available

### Gallery tab

Ease of use: 4.9 out of 5 (19 reviews)

### Integrations tab

CAKE Guest Manager connects with 11+ software tools.

[See all integrations](https://www.capterra.com/p/162819/Mad-Mobile-Guest-Manager/#integrations)

#### Most popular integrations

- Xero: 4.4 rating

- 7shifts: 4.7 rating

- QuickBooks Online Advanced: 4.4 rating

- DoorDash for Merchants: 4.1 rating

- Restaurant365: 4.1 rating

- Worldpay for Enterprise: 3.3 rating

- CAKE: 4.3 rating

- Spendgo: 4.7 rating

- Paytronix: 4.1 rating

---

## Tock

Rating: 3.4 out of 5 (17 reviews)

Profile: [Tock](https://www.capterra.com/p/157947/Tock/)

Visible tabs: Overview, Features, Gallery

### Overview tab

#### What is this product about?

Tock has everything you need to manage reservations, walk-ins, and waitlists simultaneously, driving covers and keeping seats filled.

#### Rating breakdown

- Ease of Use: 3.4 out of 5

- Customer Service: 2.3 out of 5

- Features: 3.2 out of 5

- Value for Money: 2.7 out of 5

#### Pros and cons based on reviews

Not available

#### Starting price

Starting price: Not available

Pricing details: Per User, One Time

Free trial: No

Free demo: No

### Features tab

#### Most popular features

- Online Booking: Not available

- Alerts/Notifications: Not available

- Waitlist Status Tracking: Not available

- Reporting & Statistics: Not available

- Self Check-In/Check-Out: Not available

- Appointment Management: Not available

- Customer Database: Not available

- Reservations Management: Available

- SMS Messaging: Not available

- Reminders: Not available

- Waiting Time Tracking: Not available

- AI Copilot: Not available

### Gallery tab

Ease of use: 3.4 out of 5 (17 reviews)

---

## DaycareWaitlist

Rating: 4.5 out of 5 (15 reviews)

Profile: [DaycareWaitlist](https://www.capterra.com/p/148259/DaycareWaitlist/)

Visible tabs: Overview, Features, Gallery

### Overview tab

#### What is this product about?

DaycareWaitlist helps you to organize your waiting list. That's our primary focus and we've developed awesome tools to do it well.

#### Rating breakdown

- Ease of Use: 4.6 out of 5

- Customer Service: 4.6 out of 5

- Features: 3.9 out of 5

- Value for Money: 4.6 out of 5

#### Pros and cons based on reviews

Not available

#### Starting price

Starting price: $129.00

Pricing details: Per Feature, Per Year

Free trial: Yes

Free demo: No

### Features tab

#### Most popular features

- Online Booking: Not available

- Alerts/Notifications: Available

- Waitlist Status Tracking: Available

- Reporting & Statistics: Available

- Self Check-In/Check-Out: Available

- Appointment Management: Not available

- Customer Database: Available

- Reservations Management: Not available

- SMS Messaging: Not available

- Reminders: Available

- Waiting Time Tracking: Not available

- AI Copilot: Not available

### Gallery tab

Ease of use: 4.6 out of 5 (15 reviews)

---

## Verint Appointment and Queuing Software

Rating: 4.8 out of 5 (13 reviews)

Profile: [Verint Appointment and Queuing Software](https://www.capterra.com/p/173928/Qudini/)

Visible tabs: Overview, Features, Gallery, Integrations

### Overview tab

#### What is this product about?

Verint Appointment & Queuing Software helps brands drive sales and deliver exceptional customer experience (CX).

#### Rating breakdown

- Ease of Use: 4.7 out of 5

- Customer Service: 4.8 out of 5

- Features: 4.7 out of 5

- Value for Money: 4.7 out of 5

#### Pros and cons based on reviews

Not available

#### Starting price

Starting price: Not available

Free trial: No

Free demo: No

### Features tab

#### Most popular features

- Online Booking: Available

- Alerts/Notifications: Available

- Waitlist Status Tracking: Available

- Reporting & Statistics: Available

- Self Check-In/Check-Out: Not available

- Appointment Management: Available

- Customer Database: Available

- Reservations Management: Not available

- SMS Messaging: Available

- Reminders: Available

- Waiting Time Tracking: Available

- AI Copilot: Not available

### Gallery tab

Ease of use: 4.7 out of 5 (13 reviews)

### Integrations tab

Verint Appointment and Queuing Software connects with 12+ software tools.

[See all integrations](https://www.capterra.com/p/173928/Qudini/#integrations)

#### Most popular integrations

- WhatsApp: 4.7 rating

- Zoom Workplace: 4.6 rating

- Google Calendar: 4.8 rating

- Microsoft Outlook: 4.5 rating

- Google Maps: 4.7 rating

- Salesforce Service Cloud: 4.5 rating

- Twilio: 4.4 rating

- Vonage Business Communications: 4.0 rating

- Rotageek: 4.6 rating

---

## Wisely

Rating: 4.8 out of 5 (11 reviews)

Profile: [Wisely](https://www.capterra.com/p/156906/Wisely/)

Visible tabs: Overview, Features, Gallery, Integrations

### Overview tab

#### What is this product about?

Say goodbye to transactions, and hello to customers with Wisely, the leading Customer Intelligence platform for restaurants.

#### Rating breakdown

- Ease of Use: 4.8 out of 5

- Customer Service: 4.6 out of 5

- Features: 4.6 out of 5

- Value for Money: 4.7 out of 5

#### Pros and cons based on reviews

Not available

#### Starting price

Starting price: $150.00

Pricing details: Per Feature, Per Month

Free trial: Yes

Free demo: No

### Features tab

#### Most popular features

- Online Booking: Available

- Alerts/Notifications: Available

- Waitlist Status Tracking: Available

- Reporting & Statistics: Available

- Self Check-In/Check-Out: Not available

- Appointment Management: Not available

- Customer Database: Available

- Reservations Management: Available

- SMS Messaging: Not available

- Reminders: Not available

- Waiting Time Tracking: Available

- AI Copilot: Not available

### Gallery tab

Ease of use: 4.8 out of 5 (11 reviews)

### Integrations tab

Wisely connects with 6+ software tools.

[See all integrations](https://www.capterra.com/p/156906/Wisely/#integrations)

#### Most popular integrations

- Shopify: 4.5 rating

- Toast POS: 4.1 rating

- Cisco Meraki: 4.5 rating

- Aloha EPOS: 4.3 rating

- Worldpay for Enterprise: 3.3 rating

- Olo: 5.0 rating

---

## ResDiary

Rating: 2.9 out of 5 (9 reviews)

Profile: [ResDiary](https://www.capterra.com/p/23375/ResDiary/)

Visible tabs: Overview, Features, Gallery, Integrations

### Overview tab

#### What is this product about?

AI-powered, commission-free restaurant booking system to manage tables, boost visibility, and grow revenue for venues of all sizes.

#### Rating breakdown

- Ease of Use: 2.8 out of 5

- Customer Service: 3.2 out of 5

- Features: 3.3 out of 5

- Value for Money: 2.9 out of 5

#### Pros and cons based on reviews

Not available

#### Starting price

Starting price: £109.00

Pricing details: Usage Based, Per Month

Free trial: No

Free demo: No

### Features tab

#### Most popular features

- Online Booking: Available

- Alerts/Notifications: Available

- Waitlist Status Tracking: Not available

- Reporting & Statistics: Available

- Self Check-In/Check-Out: Not available

- Appointment Management: Not available

- Customer Database: Available

- Reservations Management: Available

- SMS Messaging: Available

- Reminders: Available

- Waiting Time Tracking: Available

- AI Copilot: Available

### Gallery tab

Ease of use: 2.8 out of 5 (9 reviews)

### Integrations tab

ResDiary connects with 27+ software tools.

[See all integrations](https://www.capterra.com/p/23375/ResDiary/#integrations)

#### Most popular integrations

- Google Maps: 4.7 rating

- SumUp: 3.0 rating

- Facebook Apps and Tabs: 4.5 rating

- Stripe Billing: 4.7 rating

- Facebook Business Suite: 4.3 rating

- VoucherCart: 4.9 rating

- Google My Business Review Manager: 4.7 rating

- Hop: 4.6 rating

- Stripe Terminal: 4.8 rating

---

## QLess

Rating: 4.4 out of 5 (8 reviews)

Profile: [QLess](https://www.capterra.com/p/105435/QLess/)

Visible tabs: Overview, Features, Gallery

### Overview tab

#### What is this product about?

Replace physical lines and waiting rooms with virtual lines. Customers provide a mobile number and receive a text when it's turn.

#### Rating breakdown

- Ease of Use: 4.8 out of 5

- Customer Service: 3.8 out of 5

- Features: 4.3 out of 5

- Value for Money: 3.9 out of 5

#### Pros and cons based on reviews

Not available

#### Starting price

Starting price: $60.00

Pricing details: Per User, Per Month

Free trial: No

Free demo: No

### Features tab

#### Highest rated features

- Online Booking: 4.5 rating

- Appointment Management: 5.0 rating

- SMS Messaging: 5.0 rating

### Gallery tab

Ease of use: 4.8 out of 5 (8 reviews)

---

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