---
title: "Best Waitlist Software 2026 | Capterra"
description: "Find the top Waitlist software of 2026 on Capterra. Based on millions of verified user reviews - compare and filter for whats important to you to find the best tools for your needs."
source_url: "https://www.capterra.com/waitlist-software/"
page_type: "category"
language: "en"
---

# Best Waitlist Software

## Qminder

Rating: 4.8 out of 5 (93 reviews)

Profile: [Qminder](https://www.capterra.com/p/160462/Qminder/)

Visible tabs: Overview, Features, Gallery, Integrations

### Overview tab

#### What is this product about?

Qminder is the leading in-person service platform for managing appointments, walk-ins, and queues in brick-and-mortar environments.

#### Rating breakdown

- Ease of Use: 4.9 out of 5

- Customer Service: 4.7 out of 5

- Features: 4.8 out of 5

- Value for Money: 4.7 out of 5

#### Pros and cons based on reviews

Not available

#### Starting price

Starting price: $869.00

Pricing details: Flat Rate, Per Month

Free trial: Yes

Free demo: Yes

### Features tab

#### Highest rated features

- Reporting & Statistics: 4.9 rating

- Alerts/Notifications: 4.7 rating

- Self Check-In/Check-Out: 4.7 rating

- Waitlist Status Tracking: 4.9 rating

#### Lowest rated features

- Mobile Alerts: 4.4 rating

- Multi-Location: 4.6 rating

- Calendar Management: 4.0 rating

- Real-Time Notifications: 4.5 rating

#### Feature-related review snippet

Reviewer: Kim S.

Reviewer details: Education Management, 1,001-5,000 employees

Published: December 26, 2022

> "It has a ton of features and allows customization for the user needs of your organization."

### Gallery tab

Ease of use: 4.9 out of 5 (93 reviews)

#### Related review snippet

Reviewer: Rita E.

Reviewer details: Consumer Electronics, 51-200 employees

Published: May 13, 2025

> "Qminder is a great software to use, you can schedule appointments without having to call and wait on the phone for a long time, you can also check In when you arrive to your appointment which is convenient."

### Integrations tab

Qminder connects with 9+ software tools.

[See all integrations](https://www.capterra.com/p/160462/Qminder/#integrations)

#### Most popular integrations

- Slack: 4.7 rating

- Gmail: 4.8 rating

- SurveyMonkey: 4.6 rating

- Acuity Scheduling: 4.8 rating

- Zapier: 4.7 rating

- Pipedrive: 4.5 rating

- Typeform: 4.7 rating

- Okta: 4.7 rating

- OneLogin: 4.6 rating

---

## DoctorConnect

Rating: 4.7 out of 5 (72 reviews)

Profile: [DoctorConnect](https://www.capterra.com/p/131888/DoctorConnect/)

Visible tabs: Overview, Features, Gallery, Integrations

### Overview tab

#### What is this product about?

AWL manages & optimizes your scheduling! Create or upload waitlists, fill slots accurately & handle reschedules efficiently.

#### Rating breakdown

- Ease of Use: 4.8 out of 5

- Customer Service: 4.8 out of 5

- Features: 4.7 out of 5

- Value for Money: 4.7 out of 5

#### Pros and cons based on reviews

Not available

#### Starting price

Starting price: $210.00

Pricing details: Per Month

Free trial: No

Free demo: No

### Features tab

#### Highest rated features

- Calendar Management: 5.0 rating

- Communication Management: 5.0 rating

- Data Import/Export: 5.0 rating

- Reporting & Statistics: 5.0 rating

#### Lowest rated features

- API: 4.0 rating

### Gallery tab

Ease of use: 4.8 out of 5 (72 reviews)

#### Related review snippet

Reviewer: Katherine T.

Reviewer details: Hospital & Health Care, 501-1,000 employees

Published: July 20, 2026

> "Dr. Connect is pretty user friendly, making it easy to send messages promptly to your patients."

### Integrations tab

DoctorConnect connects with 7+ software tools.

[See all integrations](https://www.capterra.com/p/131888/DoctorConnect/#integrations)

#### Most popular integrations

- eClinicalWorks: 3.3 rating

- ModMed: 4.4 rating

- Nextech EHR & PM: 4.5 rating

- AdvancedPM: 4.3 rating

- CGM APRIMA: 2.8 rating

- NextGen: 4.1 rating

#### Integrations-related review snippet

Reviewer: Joshua L.

Reviewer details: Mental Health Care, 51-200 employees

Published: August 21, 2024

> "We’ve been using DoctorConnect.net integrated with our EHR for our counseling practice since May of 2019, and it’s been a fantastic addition to our workflow."

---

## TablesReady

Rating: 4.7 out of 5 (66 reviews)

Profile: [TablesReady](https://www.capterra.com/p/177074/TablesReady/)

Visible tabs: Overview, Features, Gallery, Integrations

### Overview tab

#### What is this product about?

The affordable, easy-to-use digital waitlist and online booking platform that eliminates lines and keeps your customers happy.

#### Rating breakdown

- Ease of Use: 4.8 out of 5

- Customer Service: 4.7 out of 5

- Features: 4.7 out of 5

- Value for Money: 4.6 out of 5

#### Pros and cons based on reviews

Not available

#### Starting price

Starting price: $39.00

Pricing details: Usage Based, Per Month

Free trial: Yes

Free demo: Yes

### Features tab

#### Highest rated features

- Reporting & Statistics: 4.9 rating

- Alerts/Notifications: 5.0 rating

- Waitlist Status Tracking: 5.0 rating

- Self Check-In/Check-Out: 4.9 rating

#### Lowest rated features

- Online Booking: 3.7 rating

- Mobile Alerts: 5.0 rating

- Registration Management: 5.0 rating

- Real-Time Notifications: 5.0 rating

### Gallery tab

Ease of use: 4.8 out of 5 (66 reviews)

#### Related review snippet

Reviewer: Lauren R.

Reviewer details: Veterinary, 11-50 employees

Published: October 26, 2022

> "TablesReady makes it easy to to communicate with clients on when to bring their pets into the clinic, making it a safe environment for animals, staff and owners."

### Integrations tab

TablesReady connects with 5+ software tools.

[See all integrations](https://www.capterra.com/p/177074/TablesReady/#integrations)

#### Most popular integrations

- Stripe: 4.6 rating

- Zapier: 4.7 rating

- Square Payments: 4.7 rating

- Google Maps: 4.7 rating

- Helcim: 3.7 rating

---

## Waitwhile

Rating: 4.7 out of 5 (63 reviews)

Profile: [Waitwhile](https://www.capterra.com/p/152494/Waitwhile/)

Visible tabs: Overview, Features, Gallery, Integrations

### Overview tab

#### What is this product about?

Deliver better waiting experiences through automated, personalized, and virtual-based queues.

#### Rating breakdown

- Ease of Use: 4.7 out of 5

- Customer Service: 4.7 out of 5

- Features: 4.4 out of 5

- Value for Money: 4.6 out of 5

#### Pros and cons based on reviews

Not available

#### Starting price

Starting price: $29.00

Pricing details: Flat Rate, Per Month

Free trial: Yes

Free demo: Yes

### Features tab

#### Highest rated features

- Online Booking: 4.3 rating

- Alerts/Notifications: 5.0 rating

- Calendar Management: 5.0 rating

- Reporting & Statistics: 5.0 rating

#### Lowest rated features

- Multi-Location: 3.0 rating

- Self Check-In/Check-Out: 5.0 rating

### Gallery tab

Ease of use: 4.7 out of 5 (63 reviews)

#### Related review snippet

Reviewer: Joshua N.

Reviewer details: Retail, 501-1,000 employees

Published: June 18, 2024

> "The UI is easy to use and our staff members who accept bookings through their tablets find no troubles navigating the platform."

### Integrations tab

Waitwhile connects with 2+ software tools.

[See all integrations](https://www.capterra.com/p/152494/Waitwhile/#integrations)

#### Most popular integrations

- Salesforce Sales Cloud: 4.4 rating

- Zapier: 4.7 rating

---

## OpenTable

Rating: 4.7 out of 5 (1,322 reviews)

Profile: [OpenTable](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/)

Visible tabs: Overview, Features, Gallery

### Overview tab

#### What is this product about?

The restaurant management platform to help you fill seats, run smoother shifts, grow guest relationships, and drive more revenue.

#### Rating breakdown

- Ease of Use: 4.7 out of 5

- Customer Service: 4.5 out of 5

- Features: 4.6 out of 5

- Value for Money: 4.6 out of 5

#### Pros and cons based on reviews

Pros:

- Comprehensive reservation management features

- Effortless usability for all users

Cons:

- Slow updates and occasional glitches

- High and inflexible pricing structure

#### Starting price

Starting price: $149.00

Pricing details: Flat Rate, Per Month

Free trial: Yes

Free demo: No

### Features tab

#### Highest rated features

- Online Booking: 4.8 rating

- Real-Time Notifications: 4.9 rating

- Calendar Management: 4.9 rating

- Reminders: 5.0 rating

#### Lowest rated features

- Real-Time Data: 4.5 rating

- Customer Database: 4.0 rating

- Customer History: 4.7 rating

- Reporting & Statistics: 4.7 rating

#### Feature-related review snippet

Reviewer: Michelle H.

Reviewer details: Individual & Family Services, 51-200 employees

Published: March 26, 2024

> "Very user friendly and a great app."

### Gallery tab

Ease of use: 4.7 out of 5 (1,322 reviews)

#### Related review snippet

Reviewer: Radha S.

Reviewer details: Legal Services, 51-200 employees

Published: May 5, 2026

> "The platform makes managing reservations straightforward for both guests and staff, and its large, established user base helps drive consistent visibility and bookings."

---

## SpotOn

Rating: 4.2 out of 5 (371 reviews)

Profile: [SpotOn](https://www.capterra.com/p/197473/SpotOn-Restaurant/)

Visible tabs: Overview, Features, Gallery, Integrations

### Overview tab

#### What is this product about?

SpotOn is a fully-integrated restaurant & retail management system offering powerful end-to-end solutions for businesses of all sizes.

#### Rating breakdown

- Ease of Use: 4.2 out of 5

- Customer Service: 4.2 out of 5

- Features: 4.2 out of 5

- Value for Money: 4.2 out of 5

#### Pros and cons based on reviews

Pros:

- Intuitive and accessible interface

- Efficient staff onboarding tools

Cons:

- Recurring technical glitches

- Slow and inconsistent phone support

#### Starting price

Starting price: $99.00

Pricing details: Flat Rate, Per Month

Free trial: No

Free demo: No

### Features tab

#### Highest rated features

- Reporting & Statistics: 5.0 rating

- Customizable Reports: 5.0 rating

- For Restaurants: 5.0 rating

#### Feature-related review snippet

Reviewer: Caitlin H.

Reviewer details: Hospitality, 51-200 employees

Published: August 10, 2023

> "The POS interface in incredibly intuitive and therefore makes training employees easy and efficient."

### Gallery tab

Ease of use: 4.2 out of 5 (371 reviews)

#### Related review snippet

Reviewer: Radha S.

Reviewer details: Legal Services, 51-200 employees

Published: May 5, 2026

> "The platform combines POS, online ordering, reservations, marketing, and reporting in a way that feels cohesive and practical for day‑to‑day operations."

### Integrations tab

SpotOn connects with 26+ software tools.

[See all integrations](https://www.capterra.com/p/197473/SpotOn-Restaurant/#integrations)

#### Most popular integrations

- PayPal: 4.6 rating

- Venmo: 4.7 rating

- Paycor: 4.3 rating

- Paylocity: 4.3 rating

- Paycom: 4.4 rating

- QuickBooks Online Advanced: 4.4 rating

#### Integrations-related review snippet

Reviewer: Zoe C.

Reviewer details: Restaurants, 11-50 employees

Published: September 22, 2024

> "I also appreciate how everything is intertwined if you go with the whole package - POS, Reserve, & Teamwork."

---

## Square Appointments

Rating: 4.5 out of 5 (262 reviews)

Profile: [Square Appointments](https://www.capterra.com/p/170263/Square-Appointments/)

Visible tabs: Overview, Features, Gallery, Integrations

### Overview tab

#### What is this product about?

Square Appointments is scheduling software that helps businesses book, manage appointments, process payments, and stay organized.

#### Rating breakdown

- Ease of Use: 4.5 out of 5

- Customer Service: 4.3 out of 5

- Features: 4.2 out of 5

- Value for Money: 4.3 out of 5

#### Pros and cons based on reviews

Not available

#### Starting price

Starting price: Not available

Pricing details: Flat Rate, Per Month

Free trial: Yes

Free demo: No

### Features tab

#### Highest rated features

- Calendar Management: 5.0 rating

- SMS Messaging: 5.0 rating

- Online Booking: 4.5 rating

- Appointment Management: 4.0 rating

#### Lowest rated features

- For Salons and Spas: 4.0 rating

- Credit Card Processing: 5.0 rating

- Customer Database: 5.0 rating

- Customer History: 5.0 rating

#### Feature-related review snippet

Reviewer: Fatemeh E.

Reviewer details: Retail, 51-200 employees

Published: June 23, 2026

> "The interface was simple and saved me time."

### Gallery tab

Ease of use: 4.5 out of 5 (262 reviews)

#### Related review snippet

Reviewer: Jess P.

Reviewer details: Biotechnology, Self-employed

Published: November 26, 2024

> "Built-In (paid) Marketing Tools & Loyalty - email and text campaigns, unique discounts, track customer engagement, get people back to your business, help clients feel special on special days like birthdays, anniversaries, etc."

### Integrations tab

Square Appointments connects with 26+ software tools.

[See all integrations](https://www.capterra.com/p/170263/Square-Appointments/#integrations)

#### Most popular integrations

- ZipRecruiter: 4.2 rating

- Wix: 5.0 rating

- Google Calendar: 4.5 rating

- ActiveCampaign: 4.6 rating

- When I Work: 4.5 rating

- Homebase: 4.6 rating

#### Integrations-related review snippet

Reviewer: Jocelyn W.

Reviewer details: Entertainment, 1-10 employees

Published: February 19, 2025

> "I also enjoyed the integrations that it had with square banking solutions."

---

## Genius

Rating: 4.4 out of 5 (211 reviews)

Profile: [Genius](https://www.capterra.com/p/195074/Genius/)

Visible tabs: Overview, Features, Gallery, Integrations

### Overview tab

#### What is this product about?

Fast, reliable and built for scale, Genius is a cloud POS that helps businesses deliver best-in-class customer experiences.

#### Rating breakdown

- Ease of Use: 4.6 out of 5

- Customer Service: 4.4 out of 5

- Features: 4.4 out of 5

- Value for Money: 4.3 out of 5

#### Pros and cons based on reviews

Not available

#### Starting price

Starting price: $89.00

Pricing details: Other, Per Month

Free trial: No

Free demo: No

### Features tab

#### Highest rated features

- Alerts/Notifications: 5.0 rating

- Point of Sale (POS): 5.0 rating

- Electronic Payments: 4.6 rating

- Credit Card Processing: 5.0 rating

#### Lowest rated features

- Multi-Location: 5.0 rating

- Reporting & Statistics: 5.0 rating

- Real-Time Data: 5.0 rating

- Waiting Time Tracking: 5.0 rating

#### Feature-related review snippet

Reviewer: Nithusha V.

Reviewer details: Human Resources, 1-10 employees

Published: March 4, 2025

> "It's reliable, easy to navigate, and helps streamline orders, payments, and inventory tracking."

### Gallery tab

Ease of use: 4.6 out of 5 (211 reviews)

#### Related review snippet

Reviewer: Olivia C.

Reviewer details: Apparel & Fashion, 11-50 employees

Published: January 2, 2026

> "I like that it combines key functions such as order management, payments, reporting, and staff controls into one system, which helps streamline daily workflows."

### Integrations tab

Genius connects with 33+ software tools.

[See all integrations](https://www.capterra.com/p/195074/Genius/#integrations)

#### Most popular integrations

- 7shifts: 4.7 rating

- Klaviyo: 4.6 rating

- BigCommerce: 4.4 rating

- Kangaroo: 4.9 rating

- DoorDash for Merchants: 4.0 rating

- GrubHub: 4.3 rating

- KickFin: 4.9 rating

- Endear: 4.4 rating

- Postmates: 4.5 rating

---

## Now Book It

Rating: 4.9 out of 5 (101 reviews)

Profile: [Now Book It](https://www.capterra.com/p/220182/Now-Book-It/)

Visible tabs: Overview, Features, Gallery, Integrations

### Overview tab

#### What is this product about?

Now Book It is a reservation software for hospitality, offering table management, marketing tools, event ticketing, & gift card sales.

#### Rating breakdown

- Ease of Use: 4.8 out of 5

- Customer Service: 4.9 out of 5

- Features: 4.7 out of 5

- Value for Money: 4.8 out of 5

#### Pros and cons based on reviews

Not available

#### Starting price

Starting price: Not available

Pricing details: Flat Rate, Per Month

Free trial: No

Free demo: No

### Features tab

#### Highest rated features

- Electronic Payments: 5.0 rating

- Reporting & Statistics: 5.0 rating

- Real-Time Data: 5.0 rating

- Calendar Management: 4.7 rating

#### Lowest rated features

- Customer Database: 5.0 rating

- Online Booking: 5.0 rating

- Real-Time Reporting: 5.0 rating

- Waitlist Status Tracking: 5.0 rating

#### Feature-related review snippet

Reviewer: Charlie S.

Reviewer details: Hospitality, 51-200 employees

Published: April 13, 2026

> "Value for Money, Easy service and customer interface, It allows us to take booking easily and fulfil our customers needs"

### Gallery tab

Ease of use: 4.8 out of 5 (101 reviews)

#### Related review snippet

Reviewer: Daniel R.

Reviewer details: Hospitality, 11-50 employees

Published: April 21, 2026

> "It’s a reliable system that handles the day-to-day booking flow across multiple venues without creating extra admin or friction for the team."

### Integrations tab

Now Book It connects with 20+ software tools.

[See all integrations](https://www.capterra.com/p/220182/Now-Book-It/#integrations)

#### Most popular integrations

- Google Analytics 360: 4.7 rating

- Instagram: 5.0 rating

- Stripe: 4.7 rating

- eWay-CRM: 4.5 rating

- Lightspeed: 4.0 rating

- Google My Business Post Scheduler: 4.6 rating

#### Integrations-related review snippet

Reviewer: Olivier L.

Reviewer details: Hospitality, 51-200 employees

Published: June 6, 2025

> "The table management, customer database, voucher system, and POS integration are working in unisson."

---

## FlexBooker

Rating: 4.7 out of 5 (42 reviews)

Profile: [FlexBooker](https://www.capterra.com/p/132157/FlexBooker/)

Visible tabs: Overview, Features, Gallery, Integrations

### Overview tab

#### What is this product about?

Drive more customers to your business and never miss an opportunity with FlexBooker.

#### Rating breakdown

- Ease of Use: 4.6 out of 5

- Customer Service: 4.8 out of 5

- Features: 4.4 out of 5

- Value for Money: 4.6 out of 5

#### Pros and cons based on reviews

Not available

#### Starting price

Starting price: $49.00

Pricing details: Per User, Per Month

Free trial: Yes

Free demo: No

### Features tab

#### Highest rated features

- Calendar Management: 5.0 rating

- Electronic Payments: 5.0 rating

- Online Booking: 5.0 rating

#### Feature-related review snippet

Reviewer: Belinda G.

Reviewer details: Professional Training & Coaching, 1-10 employees

Published: March 17, 2021

> "The software is very intuitive and offers additional features such as color coding services and pre-written email and SMS communications"

### Gallery tab

Ease of use: 4.6 out of 5 (42 reviews)

#### Related review snippet

Reviewer: Andrew L.

Reviewer details: Medical Practice, 501-1,000 employees

Published: October 13, 2022

> "The connectivity with APIs is also astonishingly robust with a massive level of integrations and synergistic use with other programs, services and features."

### Integrations tab

FlexBooker connects with 10+ software tools.

[See all integrations](https://www.capterra.com/p/132157/FlexBooker/#integrations)

#### Most popular integrations

- PayPal: 4.6 rating

- Microsoft 365: 4.6 rating

- Google Analytics 360: 4.7 rating

- Google Calendar: 5.0 rating

- Stripe: 4.0 rating

- Zapier: 4.0 rating

#### Integrations-related review snippet

Reviewer: Andrew L.

Reviewer details: Medical Practice, 501-1,000 employees

Published: October 13, 2022

> "The connectivity with APIs is also astonishingly robust with a massive level of integrations and synergistic use with other programs, services and features."

---

## Carbonara

Rating: 4.8 out of 5 (37 reviews)

Profile: [Carbonara](https://www.capterra.com/p/215565/Carbonara/)

Visible tabs: Overview, Features, Gallery, Integrations

### Overview tab

#### What is this product about?

Waitlist and reservation system for restaurants to seamlessly handle both walk-in customers and guests who have reserved tables.

#### Rating breakdown

- Ease of Use: 4.7 out of 5

- Customer Service: 4.5 out of 5

- Features: 4.7 out of 5

- Value for Money: 4.8 out of 5

#### Pros and cons based on reviews

Not available

#### Starting price

Starting price: Not available

Pricing details: Other, Per Year

Free trial: Yes

Free demo: No

### Features tab

#### Highest rated features

- Online Booking: 5.0 rating

### Gallery tab

Ease of use: 4.7 out of 5 (37 reviews)

#### Related review snippet

Reviewer: Gina M.

Reviewer details: Restaurants, 11-50 employees

Published: December 21, 2021

> "User & budget friendly & accomplishes our needs with limited reservations mostly walk-in business & waitlists"

### Integrations tab

Carbonara connects with 1+ software tools.

[See all integrations](https://www.capterra.com/p/215565/Carbonara/#integrations)

#### Most popular integrations

- Facebook Business Suite: 4.3 rating

---

## iVision Mobile

Rating: 4.7 out of 5 (27 reviews)

Profile: [iVision Mobile](https://www.capterra.com/p/229449/iVision-Mobile/)

Visible tabs: Overview, Features, Gallery, Integrations

### Overview tab

#### What is this product about?

White Label SMS marketing with iVision Mobile - A robust SMS Marketing software and digital loyalty kiosk technology provider

#### Rating breakdown

- Ease of Use: 4.4 out of 5

- Customer Service: 5.0 out of 5

- Features: 4.7 out of 5

- Value for Money: 4.7 out of 5

#### Pros and cons based on reviews

Not available

#### Starting price

Starting price: $59.00

Pricing details: Usage Based, Per Month

Free trial: Yes

Free demo: No

### Features tab

#### Highest rated features

- Mobile Alerts: 5.0 rating

#### Feature-related review snippet

Reviewer: Mindy P.

Reviewer details: Information Technology and Services, 201-500 employees

Published: April 14, 2023

> "Incredibly user-friendly and intuitive, having a simple to use UI,  the platform also  provides a variety of customization possibilities, which enabled us to customize our mobile messaging campaigns to meet our unique requirements and preferences."

### Gallery tab

Ease of use: 4.4 out of 5 (27 reviews)

#### Related review snippet

Reviewer: Mindy P.

Reviewer details: Information Technology and Services, 201-500 employees

Published: April 14, 2023

> "Incredibly user-friendly and intuitive, having a simple to use UI,  the platform also  provides a variety of customization possibilities, which enabled us to customize our mobile messaging campaigns to meet our unique requirements and preferences."

### Integrations tab

iVision Mobile connects with 5+ software tools.

[See all integrations](https://www.capterra.com/p/229449/iVision-Mobile/#integrations)

#### Most popular integrations

- Shopify: 4.5 rating

- HubSpot CRM: 4.5 rating

- Freshdesk: 4.5 rating

- Zapier: 4.0 rating

- Bookafy: 4.7 rating

---

## CoverManager

Rating: 4.5 out of 5 (26 reviews)

Profile: [CoverManager](https://www.capterra.com/p/229015/CoverManager/)

Visible tabs: Overview, Features, Gallery, Integrations

### Overview tab

#### What is this product about?

CoverManager is the leading CRM in hospitality, optimizing reservations, customer loyalty, and virtual queues for restaurants

#### Rating breakdown

- Ease of Use: 4.4 out of 5

- Customer Service: 4.5 out of 5

- Features: 4.4 out of 5

- Value for Money: 4.2 out of 5

#### Pros and cons based on reviews

Not available

#### Starting price

Starting price: Not available

Free trial: No

Free demo: No

### Features tab

#### Highest rated features

- Alerts/Notifications: 5.0 rating

- Credit Card Processing: 5.0 rating

- Electronic Payments: 5.0 rating

- Real-Time Data: 5.0 rating

#### Lowest rated features

- Multi-Location: 4.0 rating

- Reservations Management: 5.0 rating

### Gallery tab

Ease of use: 4.4 out of 5 (26 reviews)

#### Related review snippet

Reviewer: Karen W.

Reviewer details: Hospitality, 51-200 employees

Published: February 24, 2023

> "The additional features are very useful such as gift vouchers, api’s to databases, sms functions."

### Integrations tab

CoverManager connects with 30+ software tools.

[See all integrations](https://www.capterra.com/p/229015/CoverManager/#integrations)

#### Most popular integrations

- Brevo Marketing Platform: 4.6 rating

- E-goi: 4.9 rating

- WinEx: 4.7 rating

- Maitre'D: 3.6 rating

- Simphony POS: 4.2 rating

- Microkeeper: 4.4 rating

#### Integrations-related review snippet

Reviewer: Karen W.

Reviewer details: Hospitality, 51-200 employees

Published: February 24, 2023

> "The additional features are very useful such as gift vouchers, api’s to databases, sms functions."

---

## Servme

Rating: 4.8 out of 5 (25 reviews)

Profile: [Servme](https://www.capterra.com/p/200777/serVme/)

Visible tabs: Overview, Features, Gallery, Integrations

### Overview tab

#### What is this product about?

The best-in-class guest experience platform for restaurants and hotel operators.

#### Rating breakdown

- Ease of Use: 5.0 out of 5

- Customer Service: 4.9 out of 5

- Features: 4.8 out of 5

- Value for Money: 4.8 out of 5

#### Pros and cons based on reviews

Not available

#### Starting price

Starting price: Not available

Pricing details: Other, Per Year

Free trial: Yes

Free demo: No

### Features tab

#### Most popular features

- Online Booking: Available

- Alerts/Notifications: Available

- Waitlist Status Tracking: Available

- Reporting & Statistics: Available

- Self Check-In/Check-Out: Not available

- Appointment Management: Not available

- Customer Database: Available

- Reservations Management: Available

- SMS Messaging: Available

- Reminders: Available

- Waiting Time Tracking: Not available

- AI Copilot: Not available

#### Feature-related review snippet

Reviewer: Fabio R.

Reviewer details: Hospitality, 51-200 employees

Published: August 22, 2025

> "The system is very intuitive, allowing our team to work more efficiently and ensuring a smooth experience for our guests."

### Gallery tab

Ease of use: 5.0 out of 5 (25 reviews)

#### Related review snippet

Reviewer: Fabio R.

Reviewer details: Hospitality, 51-200 employees

Published: August 22, 2025

> "The system is very intuitive, allowing our team to work more efficiently and ensuring a smooth experience for our guests."

### Integrations tab

Servme connects with 16+ software tools.

[See all integrations](https://www.capterra.com/p/200777/serVme/#integrations)

#### Most popular integrations

- Instagram: 5.0 rating

- Stripe: 4.6 rating

- LINGA POS: 3.4 rating

- Maitre'D: 3.6 rating

- Infrasys POS: 4.7 rating

- Simphony POS: 5.0 rating

- Squirrel POS: 3.9 rating

- Google Optimize: 4.6 rating

- Aloha: 4.6 rating

---

## SevenRooms

Rating: 4.4 out of 5 (24 reviews)

Profile: [SevenRooms](https://www.capterra.com/p/165480/SevenRooms/)

Visible tabs: Overview, Features, Gallery, Integrations

### Overview tab

#### What is this product about?

Connect with more guests online, grow sales and streamline reservation management with the industry's leading reservation system.

#### Rating breakdown

- Ease of Use: 4.4 out of 5

- Customer Service: 4.3 out of 5

- Features: 4.2 out of 5

- Value for Money: 4.2 out of 5

#### Pros and cons based on reviews

Not available

#### Starting price

Starting price: $1.00

Pricing details: Per Feature, Per Month

Free trial: No

Free demo: No

### Features tab

#### Most popular features

- Online Booking: Available

- Alerts/Notifications: Available

- Waitlist Status Tracking: Available

- Reporting & Statistics: Available

- Self Check-In/Check-Out: Available

- Appointment Management: Not available

- Customer Database: Available

- Reservations Management: Available

- SMS Messaging: Available

- Reminders: Available

- Waiting Time Tracking: Available

- AI Copilot: Not available

### Gallery tab

Ease of use: 4.4 out of 5 (24 reviews)

#### Related review snippet

Reviewer: Ilaria L.

Reviewer details: Hospitality, 51-200 employees

Published: October 30, 2025

> "It is easy to use and the customer service is always helpful and able to assist in every way they can."

### Integrations tab

SevenRooms connects with 12+ software tools.

[See all integrations](https://www.capterra.com/p/165480/SevenRooms/#integrations)

#### Most popular integrations

- Instagram: 4.7 rating

- Stripe: 5.0 rating

- Meta for Business: 4.4 rating

- Google Maps: 4.7 rating

- Lightspeed Retail: 4.0 rating

- Toast POS: 4.5 rating

- Twilio: 4.4 rating

- Emma by Marigold: 4.2 rating

- Bindo POS: 3.8 rating

---

## NextMe

Rating: 4.9 out of 5 (20 reviews)

Profile: [NextMe](https://www.capterra.com/p/165482/NextMe/)

Visible tabs: Overview, Features, Gallery

### Overview tab

#### What is this product about?

NextMe is a modern virtual waiting room that makes it simple for businesses to manage their waitlist and serve more customers.

#### Rating breakdown

- Ease of Use: 4.9 out of 5

- Customer Service: 5.0 out of 5

- Features: 4.8 out of 5

- Value for Money: 4.9 out of 5

#### Pros and cons based on reviews

Not available

#### Starting price

Starting price: $49.99

Pricing details: Flat Rate, Per Month

Free trial: Yes

Free demo: No

### Features tab

#### Highest rated features

- Alerts/Notifications: 5.0 rating

- Waitlist Status Tracking: 5.0 rating

- Customer Activity Tracking: 5.0 rating

- Customer Database: 5.0 rating

#### Lowest rated features

- Customer History: 5.0 rating

- Reporting & Statistics: 5.0 rating

- Waiting Time Tracking: 5.0 rating

### Gallery tab

Ease of use: 4.9 out of 5 (20 reviews)

#### Related review snippet

Reviewer: Joseph S.

Reviewer details: Government Administration, 51-200 employees

Published: February 10, 2023

> "NextME first helped our municipality help get city services running again during the pandemic; keeping our staff and customers safe as possible during spacing precautions."

---

## CAKE Guest Manager

Rating: 4.8 out of 5 (19 reviews)

Profile: [CAKE Guest Manager](https://www.capterra.com/p/162819/Mad-Mobile-Guest-Manager/)

Visible tabs: Overview, Features, Gallery, Integrations

### Overview tab

#### What is this product about?

Restaurant waitlist, reservation, and table management system to help you eliminate walkaways and seat up to 7% more guests.

#### Rating breakdown

- Ease of Use: 4.9 out of 5

- Customer Service: 4.8 out of 5

- Features: 4.7 out of 5

- Value for Money: 4.8 out of 5

#### Pros and cons based on reviews

Not available

#### Starting price

Starting price: $79.00

Pricing details: Flat Rate, Per Month

Free trial: Yes

Free demo: No

### Features tab

#### Most popular features

- Online Booking: Available

- Alerts/Notifications: Available

- Waitlist Status Tracking: Available

- Reporting & Statistics: Available

- Self Check-In/Check-Out: Available

- Appointment Management: Not available

- Customer Database: Available

- Reservations Management: Available

- SMS Messaging: Not available

- Reminders: Available

- Waiting Time Tracking: Available

- AI Copilot: Not available

### Gallery tab

Ease of use: 4.9 out of 5 (19 reviews)

### Integrations tab

CAKE Guest Manager connects with 11+ software tools.

[See all integrations](https://www.capterra.com/p/162819/Mad-Mobile-Guest-Manager/#integrations)

#### Most popular integrations

- Xero: 4.4 rating

- 7shifts: 4.7 rating

- QuickBooks Online Advanced: 4.4 rating

- DoorDash for Merchants: 4.1 rating

- Restaurant365: 4.1 rating

- Worldpay for Enterprise: 3.3 rating

- CAKE: 4.3 rating

- Spendgo: 4.7 rating

- Paytronix: 3.8 rating

---

## Tock

Rating: 3.4 out of 5 (17 reviews)

Profile: [Tock](https://www.capterra.com/p/157947/Tock/)

Visible tabs: Overview, Features, Gallery

### Overview tab

#### What is this product about?

Tock has everything you need to manage reservations, walk-ins, and waitlists simultaneously, driving covers and keeping seats filled.

#### Rating breakdown

- Ease of Use: 3.4 out of 5

- Customer Service: 2.3 out of 5

- Features: 3.2 out of 5

- Value for Money: 2.7 out of 5

#### Pros and cons based on reviews

Not available

#### Starting price

Starting price: Not available

Pricing details: Per User, One Time

Free trial: No

Free demo: No

### Features tab

#### Most popular features

- Online Booking: Not available

- Alerts/Notifications: Not available

- Waitlist Status Tracking: Not available

- Reporting & Statistics: Not available

- Self Check-In/Check-Out: Not available

- Appointment Management: Not available

- Customer Database: Not available

- Reservations Management: Available

- SMS Messaging: Not available

- Reminders: Not available

- Waiting Time Tracking: Not available

- AI Copilot: Not available

### Gallery tab

Ease of use: 3.4 out of 5 (17 reviews)

---

## DaycareWaitlist

Rating: 4.5 out of 5 (15 reviews)

Profile: [DaycareWaitlist](https://www.capterra.com/p/148259/DaycareWaitlist/)

Visible tabs: Overview, Features, Gallery

### Overview tab

#### What is this product about?

DaycareWaitlist helps you to organize your waiting list. That's our primary focus and we've developed awesome tools to do it well.

#### Rating breakdown

- Ease of Use: 4.6 out of 5

- Customer Service: 4.6 out of 5

- Features: 3.9 out of 5

- Value for Money: 4.6 out of 5

#### Pros and cons based on reviews

Not available

#### Starting price

Starting price: $129.00

Pricing details: Per Feature, Per Year

Free trial: Yes

Free demo: No

### Features tab

#### Most popular features

- Online Booking: Not available

- Alerts/Notifications: Available

- Waitlist Status Tracking: Available

- Reporting & Statistics: Available

- Self Check-In/Check-Out: Available

- Appointment Management: Not available

- Customer Database: Available

- Reservations Management: Not available

- SMS Messaging: Not available

- Reminders: Available

- Waiting Time Tracking: Not available

- AI Copilot: Not available

### Gallery tab

Ease of use: 4.6 out of 5 (15 reviews)

---

## Verint Appointment and Queuing Software

Rating: 4.8 out of 5 (13 reviews)

Profile: [Verint Appointment and Queuing Software](https://www.capterra.com/p/173928/Qudini/)

Visible tabs: Overview, Features, Gallery, Integrations

### Overview tab

#### What is this product about?

Verint Appointment & Queuing Software helps brands drive sales and deliver exceptional customer experience (CX).

#### Rating breakdown

- Ease of Use: 4.7 out of 5

- Customer Service: 4.8 out of 5

- Features: 4.7 out of 5

- Value for Money: 4.7 out of 5

#### Pros and cons based on reviews

Not available

#### Starting price

Starting price: Not available

Free trial: No

Free demo: No

### Features tab

#### Most popular features

- Online Booking: Available

- Alerts/Notifications: Available

- Waitlist Status Tracking: Available

- Reporting & Statistics: Available

- Self Check-In/Check-Out: Not available

- Appointment Management: Available

- Customer Database: Available

- Reservations Management: Not available

- SMS Messaging: Available

- Reminders: Available

- Waiting Time Tracking: Available

- AI Copilot: Not available

### Gallery tab

Ease of use: 4.7 out of 5 (13 reviews)

### Integrations tab

Verint Appointment and Queuing Software connects with 12+ software tools.

[See all integrations](https://www.capterra.com/p/173928/Qudini/#integrations)

#### Most popular integrations

- WhatsApp: 4.7 rating

- Zoom Workplace: 4.6 rating

- Google Calendar: 4.8 rating

- Microsoft Outlook: 4.5 rating

- Google Maps: 4.7 rating

- Salesforce Service Cloud: 4.5 rating

- Twilio: 4.4 rating

- Vonage Business Communications: 4.0 rating

- Rotageek: 4.6 rating

---

## Wisely

Rating: 4.8 out of 5 (11 reviews)

Profile: [Wisely](https://www.capterra.com/p/156906/Wisely/)

Visible tabs: Overview, Features, Gallery, Integrations

### Overview tab

#### What is this product about?

Say goodbye to transactions, and hello to customers with Wisely, the leading Customer Intelligence platform for restaurants.

#### Rating breakdown

- Ease of Use: 4.8 out of 5

- Customer Service: 4.6 out of 5

- Features: 4.6 out of 5

- Value for Money: 4.7 out of 5

#### Pros and cons based on reviews

Not available

#### Starting price

Starting price: $150.00

Pricing details: Per Feature, Per Month

Free trial: Yes

Free demo: No

### Features tab

#### Most popular features

- Online Booking: Available

- Alerts/Notifications: Available

- Waitlist Status Tracking: Available

- Reporting & Statistics: Available

- Self Check-In/Check-Out: Not available

- Appointment Management: Not available

- Customer Database: Available

- Reservations Management: Available

- SMS Messaging: Not available

- Reminders: Not available

- Waiting Time Tracking: Available

- AI Copilot: Not available

### Gallery tab

Ease of use: 4.8 out of 5 (11 reviews)

### Integrations tab

Wisely connects with 6+ software tools.

[See all integrations](https://www.capterra.com/p/156906/Wisely/#integrations)

#### Most popular integrations

- Shopify: 4.5 rating

- Toast POS: 4.1 rating

- Cisco Meraki: 4.5 rating

- Aloha EPOS: 4.3 rating

- Worldpay for Enterprise: 3.3 rating

- Olo: 5.0 rating

---

## ResDiary

Rating: 2.9 out of 5 (9 reviews)

Profile: [ResDiary](https://www.capterra.com/p/23375/ResDiary/)

Visible tabs: Overview, Features, Gallery, Integrations

### Overview tab

#### What is this product about?

AI-powered, commission-free restaurant booking system to manage tables, boost visibility, and grow revenue for venues of all sizes.

#### Rating breakdown

- Ease of Use: 2.8 out of 5

- Customer Service: 3.2 out of 5

- Features: 3.3 out of 5

- Value for Money: 2.9 out of 5

#### Pros and cons based on reviews

Not available

#### Starting price

Starting price: £109.00

Pricing details: Usage Based, Per Month

Free trial: No

Free demo: No

### Features tab

#### Most popular features

- Online Booking: Available

- Alerts/Notifications: Available

- Waitlist Status Tracking: Not available

- Reporting & Statistics: Available

- Self Check-In/Check-Out: Not available

- Appointment Management: Not available

- Customer Database: Available

- Reservations Management: Available

- SMS Messaging: Available

- Reminders: Available

- Waiting Time Tracking: Available

- AI Copilot: Available

### Gallery tab

Ease of use: 2.8 out of 5 (9 reviews)

### Integrations tab

ResDiary connects with 25+ software tools.

[See all integrations](https://www.capterra.com/p/23375/ResDiary/#integrations)

#### Most popular integrations

- Google Maps: 4.7 rating

- Facebook Apps and Tabs: 4.5 rating

- Stripe Billing: 4.7 rating

- Facebook Business Suite: 4.3 rating

- VoucherCart: 4.9 rating

- Google My Business Review Manager: 4.7 rating

- Hop: 4.6 rating

- Stripe Terminal: 4.8 rating

- Profitroom: 5.0 rating

---

## Bella Booking

Rating: 5.0 out of 5 (8 reviews)

Profile: [Bella Booking](https://www.capterra.com/p/10025891/Bella-Booking/)

Visible tabs: Overview, Features, Gallery, Integrations

### Overview tab

#### What is this product about?

All-in-one scheduling, booking, and business management for salons, spas, skin clinics, and wellness businesses. Australian-made.

#### Rating breakdown

- Ease of Use: 5.0 out of 5

- Customer Service: 5.0 out of 5

- Features: 4.6 out of 5

- Value for Money: 5.0 out of 5

#### Pros and cons based on reviews

Not available

#### Starting price

Starting price: A$47.00

Pricing details: Flat Rate, Per Month

Free trial: Yes

Free demo: No

### Features tab

#### Most popular features

- Online Booking: Available

- Alerts/Notifications: Available

- Waitlist Status Tracking: Available

- Reporting & Statistics: Available

- Self Check-In/Check-Out: Not available

- Appointment Management: Available

- Customer Database: Available

- Reservations Management: Not available

- SMS Messaging: Available

- Reminders: Available

- Waiting Time Tracking: Available

- AI Copilot: Available

### Gallery tab

Ease of use: 5.0 out of 5 (8 reviews)

### Integrations tab

Bella Booking connects with 1+ software tools.

[See all integrations](https://www.capterra.com/p/10025891/Bella-Booking/#integrations)

#### Most popular integrations

- Stripe: 5.0 rating

---

## QLess

Rating: 4.4 out of 5 (8 reviews)

Profile: [QLess](https://www.capterra.com/p/105435/QLess/)

Visible tabs: Overview, Features, Gallery

### Overview tab

#### What is this product about?

Replace physical lines and waiting rooms with virtual lines. Customers provide a mobile number and receive a text when it's turn.

#### Rating breakdown

- Ease of Use: 4.8 out of 5

- Customer Service: 3.8 out of 5

- Features: 4.3 out of 5

- Value for Money: 3.9 out of 5

#### Pros and cons based on reviews

Not available

#### Starting price

Starting price: $60.00

Pricing details: Per User, Per Month

Free trial: No

Free demo: No

### Features tab

#### Highest rated features

- Online Booking: 4.5 rating

- Appointment Management: 5.0 rating

- SMS Messaging: 5.0 rating

### Gallery tab

Ease of use: 4.8 out of 5 (8 reviews)

---

## Koncierz

Rating: 5.0 out of 5 (5 reviews)

Profile: [Koncierz](https://www.capterra.com/p/10010057/Koncierz/)

Visible tabs: Overview, Features, Gallery

### Overview tab

#### What is this product about?

Customize forms, handle visitor check-ins, capture compliance documents & signatures, print badge and real-time analytics and more

#### Rating breakdown

- Ease of Use: 5.0 out of 5

- Customer Service: 5.0 out of 5

- Features: 5.0 out of 5

- Value for Money: 5.0 out of 5

#### Pros and cons based on reviews

Not available

#### Starting price

Starting price: $35.00

Pricing details: Flat Rate, Per Month

Free trial: Yes

Free demo: No

### Features tab

#### Most popular features

- Online Booking: Not available

- Alerts/Notifications: Available

- Waitlist Status Tracking: Available

- Reporting & Statistics: Available

- Self Check-In/Check-Out: Available

- Appointment Management: Not available

- Customer Database: Not available

- Reservations Management: Not available

- SMS Messaging: Available

- Reminders: Not available

- Waiting Time Tracking: Not available

- AI Copilot: Not available

### Gallery tab

Ease of use: 5.0 out of 5 (5 reviews)

---

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