NetSuite vs Brightpearl

Starting Price

Not provided by vendor Not provided by vendor

Best For

NetSuite is ideal for small to midsize businesses.

Brightpearl is ideal for multichannel retailers of finished goods selling in-store, online, or via online marketplaces like eBay and Amazon trading $1m or above.

Ideal number of Users

2 - 999

2 - 99

Rating


4.2 / 5
(559)
Read All Reviews

4.3 / 5
(120)
Read All Reviews

Ease of Use


3.8 / 5


  • "NetSuite's standard capability is easy to use and deploy. The expansion into mobile platforms is good although it could be better."

  • "I have enjoyed the flexibility and ease of use that NetSuite provides over the 3 years that I have interfaced with the software."


4.4 / 5


  • "Fantastic easy to use platform, constantly being updated and improved."

  • "Can deal with complex product ranges, seasons, sales channels and so on. Strong links to the most popular ecommerce platforms."

Customer Support


3.7 / 5


  • "This software is very user-friendly and perfect no matter what size business that you have. Customer support is super helpful."

  • "There are plenty of limitations. Customer support isn't usually helpful."


4.3 / 5


  • "The in house customer Service is exceptional. They deserve an award!!! They are the reason I'm a customer."

  • "Speed of development and release cycle. Fast customer support and resolution of issues."

Features & Functionality


4.1 / 5


  • "User for 10 years, works great, UI is awesome, everything is where it needs to be. Less clicking buttons and love the tab based layout."

  • "Great way to create tickets for support and a suitable CRM for our company. Overall it was pretty solid."


4.1 / 5


  • "As a complete novice 3 weeks ago the simplicity of the system has allowed me to confidently use BP in a very short time."

  • "Brightpearl combines all of these channels with ease and fluidity into one order processing/stock management/accounting system."

Value for Money


3.8 / 5


  • "They had a more robust offering that could integrate with other platforms and their price was more competitive."

  • "If you are looking for something that has the power to do many, many things and you're willing to put in the time and money it takes to get a great return on your investment, you'll be happy."


4.2 / 5


  • "They have a live tech department that can answer questions on the spot, by far their best feature. The price is reasonable."

  • "Increased investment in programming staff means that the things that prevent it from being silky smooth are being addressed."

Product Features

  • 3PL Management
  • Barcoding/RFID
  • Forecasting
  • Inventory Management
  • Multi-Location
  • Order Management
  • Purchasing
  • Quality Management
  • Real Time Synchronization
  • Receiving/Putaway Management
  • Returns Management
  • Shipping Management
  • 3PL Management
  • Barcoding/RFID
  • Forecasting
  • Inventory Management
  • Multi-Location
  • Order Management
  • Purchasing
  • Quality Management
  • Real Time Synchronization
  • Receiving/Putaway Management
  • Returns Management
  • Shipping Management

Screenshots

View 5 screenshots 207143 thumb
View 5 screenshots 105664 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation

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NetSuite vs Brightpearl

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