NetSuite vs ShipWorks

Starting Price

Not provided by vendor

$25.00/month

Best For

NetSuite is ideal for small to midsize businesses.

ShipWorks is the ideal solution for warehouse customers currently utilizing multiple carrier specific solutions and looking for a cost-effective way to gain operational efficiencies and scalability.

Ideal number of Users

2 - 999

1000+

Rating


4.2 / 5
(559)
Read All Reviews

4.4 / 5
(29)
Read All Reviews

Ease of Use


3.8 / 5


  • "NetSuite's standard capability is easy to use and deploy. The expansion into mobile platforms is good although it could be better."

  • "I have enjoyed the flexibility and ease of use that NetSuite provides over the 3 years that I have interfaced with the software."


4.2 / 5


  • "Shipping software is very easy to use and integrate with store."

  • "You will go from a clunky and time-consuming shipping method, to saving lots of time AND money with your newly-found efficiency."

Customer Support


3.7 / 5


  • "This software is very user-friendly and perfect no matter what size business that you have. Customer support is super helpful."

  • "There are plenty of limitations. Customer support isn't usually helpful."


4.4 / 5


  • "I have called into customer service multiple times and they are one of the best support teams I've ever reached out to."

  • "Customer service is always available, knowledgeable and friendly."

Features & Functionality


4.1 / 5


  • "User for 10 years, works great, UI is awesome, everything is where it needs to be. Less clicking buttons and love the tab based layout."

  • "Great way to create tickets for support and a suitable CRM for our company. Overall it was pretty solid."


4.3 / 5


Value for Money


3.8 / 5


  • "They had a more robust offering that could integrate with other platforms and their price was more competitive."

  • "If you are looking for something that has the power to do many, many things and you're willing to put in the time and money it takes to get a great return on your investment, you'll be happy."


4.4 / 5


Product Features

  • 3PL Management
  • Barcoding/RFID
  • Forecasting
  • Inventory Management
  • Multi-Location
  • Order Management
  • Purchasing
  • Quality Management
  • Real Time Synchronization
  • Receiving/Putaway Management
  • Returns Management
  • Shipping Management
Not provided by vendor

Screenshots

View 5 screenshots 207143 thumb
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Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation

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NetSuite vs ShipWorks

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