Starting Price

Best For

Various IT teams of any size. DevOps, IT Ops, NOC, support, engineering, service desk, major incident management, and system admins -- from small startups to large enterprises, we've got you covered!

Not provided by vendor

Rating

Ideal number of Users

1 - 1000+

1 - 99

Ease of Use

• "It was pain free to be setup in and the Android App complements the website perfectly. Easy to use, easy to customize, and a powerful tool."


• "Ease of use, ease of administration, ease of support."

• Not enough reviews

Customer Support

• "XMatters has amazing customer service. Whenever we have an issue they are right there to fix it and work with us and around our schedules."


• "The xMatters support team is very responsive and helps us customize the platform based on our business requirements."

• Not enough reviews

Features & Functionality

• "XMatters has a lot of setup required before use. After the setup and permissions are done, the software works like a charm and is very useful."


• "It takes a time to build and implement such features, but we are hoping certain features will be improved upon or added in the later future."

• Not enough reviews

Value for Money

• "Save time and money to find a right resource to resolve an issue. I really like the system and would recommend others to consider using it."


• "The fact that we can create subscriptions based on form properties will have great influence on our daily operations."

• Not enough reviews

Product Features

• check Alerts/Notifications
• close Availability Testing
• check Event Logs
• close FTP Monitoring
• close Mail Server Monitoring
• close Maintenance Scheduling
• close Performance Metrics
• check Real Time Monitoring
• close Transaction Monitoring
• check Uptime Reporting

• close Alerts/Notifications
• check Availability Testing
• close Event Logs
• close FTP Monitoring
• check Mail Server Monitoring
• check Maintenance Scheduling
• close Performance Metrics
• check Real Time Monitoring
• check Transaction Monitoring
• check Uptime Reporting

Screenshots

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

• 24/7 (Live Rep)
• Business Hours
• Online

• 24/7 (Live Rep)
• Business Hours
• Online

Training

• check In Person
• check Live Online
• check Webinars
• check Documentation

• close In Person
• close Live Online
• close Webinars
• close Documentation