Field Service Lightning vs Service Master

Starting Price

$75.00/month

Not provided by vendor

Best For

Businesses in need of service-as-a-software solution for field services.

Work order tool for the services industry which helps with scheduling, routing, inventory tracking and more.

Rating


4.4 / 5
(450)
Read All Reviews
(0)

Ideal number of Users

1 - 1000+

1 - 499

Ease of Use


4 / 5


  • "Excellent user experiences and ease of use. Good slice and dice ability."

  • "It's easy to find what you need thanks to an intuitive search bar. There is good level of security and the easiness to use of a cloud service."



Customer Support


4.2 / 5


  • "Reporting is excellent and every salesperson can use pretty easily. Support and configuration are easier because of the wealth of knowledge available in the SF community."

  • "It was easy to us and the Customer Support was amazing. I was skeptical at first but one of there sales guys turned me around."



Features & Functionality


4.4 / 5


  • "I self-implemented so the ability to quickly extend the package with flows was great."

  • "It is helpful for the metrics dashboard view of our measurements. Will be helpful to get more funtionalities in terms of customization."



Value for Money


4.1 / 5


  • "Great and positive experience with this product. A big investment but will give you tools to make you successful."

  • "SalesForce is an excellent CRM that allows the team to work together, monitor project implementation, monitor cash costs and revenues."



Product Features

  • check Contract Management
  • check Customer Database
  • check Dispatch Management
  • check Inventory Control
  • check Job Management
  • check Preventive Maintenance
  • check Quotes/Estimates
  • check Recurring Appointments
  • check Routing
  • check Scheduling
  • check Work Order Creation
  • close Contract Management
  • check Customer Database
  • close Dispatch Management
  • close Inventory Control
  • close Job Management
  • close Preventive Maintenance
  • close Quotes/Estimates
  • close Recurring Appointments
  • check Routing
  • check Scheduling
  • close Work Order Creation

Screenshots

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Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
Not provided by vendor

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
Not provided by vendor

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Field Service Lightning vs Service Master

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