Comindware Tracker vs mHelpDesk

Starting Price

Not provided by vendor

$169.00/month

Best For

Mid to large businesses in need for process automation and optimization. No IT required for application set-up.

mHelpDesk is perfect for established and growing small/medium businesses who need better organization, mobile access, and more efficient scheduling and billing processes.

Rating


4.6 / 5
(66)
Read All Reviews

4.3 / 5
(782)
Read All Reviews

Ideal number of Users

10 - 1000+

2 - 1000+

Ease of Use


4.7 / 5


  • "Being able to create my own workflows it's really great as before the alternative was a messy and difficult to follow manual process."

  • "Ease of use, low code development, and professional technical support."


4.3 / 5


  • "This software is easy to use and to navigate through. I love the ease of looking up all our jobs and customers information."

  • "I like the ease of use and the ease of customer service with our request."

Customer Support


4.5 / 5



4.4 / 5


  • "Jason & Jen were great today helping me. I wish everyone had good customer service like this."

  • "The Customer Service agents are amazing. They go out of their way to help you especially."

Features & Functionality


4.5 / 5


  • "This tools help us to process our data more effectively. The UI is easy to understand."

  • "It is well suited for both department-specific and through-departments processes."


4 / 5


  • "Try it out; it works great. And it works great with QuickBooks as well."

  • "Megan was quite helpful and knowledgeable with helping me with my set up."

Value for Money


4.6 / 5


  • "We were able to automate paying accounts, improve budget planning, expenditures, invoices, payroll requests etc."

  • "Most of the people use this product to increase their work flow management and revenue."


3.9 / 5


  • "Love this product and it is great value for money. Looked at other products out their but they don't do what this one can do for the same money."

  • "For the amount of money we spent it does a basic job. Wish there could be more ways to make custom forms look good in a printed and pdf display."

Product Features

  • check Access Controls/Permissions
  • check Business Process Automation
  • check Calendar Management
  • check Compliance Tracking
  • check Customizable Dashboard
  • check Document Management
  • check Forms Management
  • check Graphical Workflow Editor
  • check Mobile Access
  • close No-Code
  • check Task Management
  • check Third Party Integrations
  • check Workflow Configuration
  • check Access Controls/Permissions
  • check Business Process Automation
  • check Calendar Management
  • close Compliance Tracking
  • close Customizable Dashboard
  • check Document Management
  • check Forms Management
  • close Graphical Workflow Editor
  • check Mobile Access
  • close No-Code
  • check Task Management
  • check Third Party Integrations
  • check Workflow Configuration

Screenshots

View 3 screenshots 115617 thumb
View 5 screenshots 100329 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation

share Share Your Comparison of mHelpDesk vs Comindware Tracker

Comindware Tracker vs mHelpDesk

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share Share Your Comparison of mHelpDesk vs Comindware Tracker