Salesforce Service Cloud vs UiPath Robotic Process Automation

Starting Price

$25.00/month/user

$3,990.00/year/user

Best For

Businesses in need of service-as-a-software solution for CRM and help desk management.

UiPath caters to companies from all industries, of all sizes. Our Studio Community version is free for individual developers, small professional teams, education, open source and training purposes.

Ideal number of Users

1 - 1000+

1 - 1000+

Rating


4.4 / 5
(454)
Read All Reviews

4.6 / 5
(502)
Read All Reviews

Ease of Use


4 / 5


  • "Excellent user experiences and ease of use. Good slice and dice ability."

  • "It's easy to find what you need thanks to an intuitive search bar. There is good level of security and the easiness to use of a cloud service."


4.6 / 5


  • "This is the first time i am using any automation tool and i have a great experience with it. Its so easy and user friendly to use and implement."

  • "Amazing Automation Application with a Friendly User Interface and a Huge Learning Curve."

Customer Support


4.2 / 5


  • "Reporting is excellent and every salesperson can use pretty easily. Support and configuration are easier because of the wealth of knowledge available in the SF community."

  • "It was easy to us and the Customer Support was amazing. I was skeptical at first but one of there sales guys turned me around."


4.3 / 5


  • "The best thing about this software is the community that it is using. The feasibility it provides to users is amazing."

  • "It is very good tool for automation and easy to use. I am happy with customer support."

Features & Functionality


4.4 / 5


  • "I self-implemented so the ability to quickly extend the package with flows was great."

  • "It is helpful for the metrics dashboard view of our measurements. Will be helpful to get more funtionalities in terms of customization."


4.5 / 5


  • "I would recommend UiPath everybody who is starting RPA journey. They have amazing support and their academy is amazing to learn UiPath."

  • "Over all a very good experience, easy to learn, quick to automate, a large customer & developer base, very good support."

Value for Money


4.1 / 5


  • "Great and positive experience with this product. A big investment but will give you tools to make you successful."

  • "SalesForce is an excellent CRM that allows the team to work together, monitor project implementation, monitor cash costs and revenues."


4.4 / 5


  • "Good balance between price and functionality. Safe and reliable solutions for new customers in RPA field, who are not convinced... yet."

  • "OCR support is excellent provided for free of cost. The modules functionality is good, particularly UiPath Studio is very user friendly."

Product Features

  • Access Controls/Permissions
  • Business Process Automation
  • Calendar Management
  • Compliance Tracking
  • Customizable Dashboard
  • Document Management
  • Forms Management
  • Graphical Workflow Editor
  • Mobile Access
  • No-Code
  • Task Management
  • Third Party Integrations
  • Workflow Configuration
  • Access Controls/Permissions
  • Business Process Automation
  • Calendar Management
  • Compliance Tracking
  • Customizable Dashboard
  • Document Management
  • Forms Management
  • Graphical Workflow Editor
  • Mobile Access
  • No-Code
  • Task Management
  • Third Party Integrations
  • Workflow Configuration

Screenshots

View 5 screenshots 27720 thumb
View 2 screenshots 15419 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation

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Salesforce Service Cloud vs UiPath Robotic Process Automation

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UiPath Robotic Process Automation vs Salesforce Service Cloud