ProcessPlan vs Smartsheet

Starting Price

$12.00/month/user

$14.00/month/user

Best For

Any organization that needs to document AND automate their internal or customer facing processes.

Smartsheet's intuitive online project management app is used broadly across organizations to track and manage diverse types of work for teams large and small, from enterprise companies to SMB's.

Rating


4.5 / 5
(37)
Read All Reviews

4.4 / 5
(1255)
Read All Reviews

Ideal number of Users

2 - 1000+

1 - 1000+

Ease of Use


4.2 / 5


  • "It lets you document and capture your critical processes and then begin to automate them in an easy to adopt learning curve."

  • "The ease of use and all the options that we have to create new or edit existing processes."


4.3 / 5


  • "Its pretty easy to use, I do like the ease of scheduling. I like that you can share the software and everyone is able to see it."

  • "It helps us to become more efficient and creative. It is easy to use and has become a useful product for collaboration."

Customer Support


4.6 / 5



4.3 / 5


  • "Great project and work management system. Great customer service/technical support."

  • "Professional customer service. Easy to get ( tech savvy) people to use."

Features & Functionality


4.4 / 5


  • "It makes it possible to allow tech savvy business users to build and maintain worfklows. IT only need get involved in advanced edge cases."

  • "Process Plan, Zapier, Airtable, Quickbooks Online, Stripe, Click Funnels."


4.2 / 5


  • "It's web-based which is great. The help videos are good and make for a quick launch."

  • "It loosely emulates a good UI like Trello or Monday. In order to optimize that, you do have to be careful when sheet planning."

Value for Money


4.3 / 5



4.3 / 5


  • "Easy to share with other people and collaborate, while keeping the cost at a minimum. Nice Excel like interface with very fast learning curve."

  • "Great job tracking skills/abilities, project management, and cost effectiveness."

Product Features

  • check Access Controls/Permissions
  • check Business Process Automation
  • close Calendar Management
  • close Compliance Tracking
  • close Customizable Dashboard
  • close Document Management
  • close Forms Management
  • check Graphical Workflow Editor
  • close Mobile Access
  • close No-Code
  • check Task Management
  • close Third Party Integrations
  • check Workflow Configuration
  • check Access Controls/Permissions
  • check Business Process Automation
  • check Calendar Management
  • check Compliance Tracking
  • check Customizable Dashboard
  • check Document Management
  • check Forms Management
  • close Graphical Workflow Editor
  • check Mobile Access
  • close No-Code
  • check Task Management
  • close Third Party Integrations
  • check Workflow Configuration

Screenshots

View 5 screenshots 157792 thumb
View 5 screenshots 139450 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation

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ProcessPlan vs Smartsheet

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