ProWorkflow vs Salesforce Service Cloud

Starting Price

$10.00/month/user

$25.00/month/user

Best For

From small start-ups to huge enterprises - ProWorkflow is the best tool to keep track of progress and people. Customizable & adaptable to all of your business needs.

Businesses in need of service-as-a-software solution for CRM and help desk management.

Ideal number of Users

1 - 1000+

1 - 1000+

Rating


4.5 / 5
(199)
Read All Reviews

4.4 / 5
(454)
Read All Reviews

Ease of Use


4.2 / 5


  • "Everything, it's easy to use and is a great organizational tool. Helps everyone stay on the same page."

  • "Easy to use very responsive , I like the browser support as well."


4 / 5


  • "Excellent user experiences and ease of use. Good slice and dice ability."

  • "It's easy to find what you need thanks to an intuitive search bar. There is good level of security and the easiness to use of a cloud service."

Customer Support


4.6 / 5


  • "Went pretty fast for me to master the software. Great customer service has they provide good feedback and Skype or Zoom support."

  • "Easy to find previous jobs for reference when planning. Customer service is always very friendly, efficient, and helpful."


4.2 / 5


  • "Reporting is excellent and every salesperson can use pretty easily. Support and configuration are easier because of the wealth of knowledge available in the SF community."

  • "It was easy to us and the Customer Support was amazing. I was skeptical at first but one of there sales guys turned me around."

Features & Functionality


4.1 / 5


  • "The system gets better as we dive into more of the features. D be interested in some more customizations, but our team is very happy."

  • "Great for scheduling tasks. Love the interface and enjoy using it."


4.4 / 5


  • "I self-implemented so the ability to quickly extend the package with flows was great."

  • "It is helpful for the metrics dashboard view of our measurements. Will be helpful to get more funtionalities in terms of customization."

Value for Money


4.3 / 5


  • "Our office runs over 100 projects at a time and it is wonderful to keep track of each project and the time invested in each one."

  • "Overall ProWorkflow has been an amazing tool to keep us on track and on budget."


4.1 / 5


  • "Great and positive experience with this product. A big investment but will give you tools to make you successful."

  • "SalesForce is an excellent CRM that allows the team to work together, monitor project implementation, monitor cash costs and revenues."

Product Features

  • Access Controls/Permissions
  • Business Process Automation
  • Calendar Management
  • Compliance Tracking
  • Customizable Dashboard
  • Document Management
  • Forms Management
  • Graphical Workflow Editor
  • Mobile Access
  • No-Code
  • Task Management
  • Third Party Integrations
  • Workflow Configuration
  • Access Controls/Permissions
  • Business Process Automation
  • Calendar Management
  • Compliance Tracking
  • Customizable Dashboard
  • Document Management
  • Forms Management
  • Graphical Workflow Editor
  • Mobile Access
  • No-Code
  • Task Management
  • Third Party Integrations
  • Workflow Configuration

Screenshots

View 5 screenshots 43804 thumb
View 5 screenshots 27720 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • close In Person
  • check Live Online
  • close Webinars
  • check Documentation
  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation

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ProWorkflow vs Salesforce Service Cloud

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