mHelpDesk vs OmniFlow

Starting Price

$169.00/month

Not provided by vendor

Best For

mHelpDesk is perfect for established and growing small/medium businesses who need better organization, mobile access, and more efficient scheduling and billing processes.

Newgen software and solutions have been deployed at the world's leading Banks, Insurance firms, BPOs, Healthcare Organizations, Government, Telecom Companies & Shared Service Centers.

Rating


4.3 / 5
(781)
Read All Reviews

4 / 5
(2)

Ideal number of Users

2 - 1000+

1 - 1000+

Ease of Use


4.3 / 5


  • "This software is easy to use and to navigate through. I love the ease of looking up all our jobs and customers information."

  • "I like the ease of use and the ease of customer service with our request."


3.5 / 5


Customer Support


4.4 / 5


  • "Jason & Jen were great today helping me. I wish everyone had good customer service like this."

  • "The Customer Service agents are amazing. They go out of their way to help you especially."


3.5 / 5


Features & Functionality


4 / 5


  • "Try it out; it works great. And it works great with QuickBooks as well."

  • "Megan was quite helpful and knowledgeable with helping me with my set up."


5 / 5


Value for Money


3.9 / 5


  • "Love this product and it is great value for money. Looked at other products out their but they don't do what this one can do for the same money."

  • "For the amount of money we spent it does a basic job. Wish there could be more ways to make custom forms look good in a printed and pdf display."


4 / 5


Product Features

  • check Access Controls/Permissions
  • check Business Process Automation
  • check Calendar Management
  • close Compliance Tracking
  • close Customizable Dashboard
  • check Document Management
  • check Forms Management
  • close Graphical Workflow Editor
  • check Mobile Access
  • close No-Code
  • check Task Management
  • check Third Party Integrations
  • check Workflow Configuration
  • check Access Controls/Permissions
  • close Business Process Automation
  • check Calendar Management
  • close Compliance Tracking
  • check Customizable Dashboard
  • close Document Management
  • close Forms Management
  • check Graphical Workflow Editor
  • close Mobile Access
  • close No-Code
  • close Task Management
  • close Third Party Integrations
  • check Workflow Configuration

Screenshots

View 5 screenshots 100329 thumb
View 4 screenshots 55526 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation

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mHelpDesk vs OmniFlow

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