Infor Workforce Management vs Verint Monet WFO

Starting Price

Not provided by vendor Not provided by vendor

Best For

Organizations seeking to ensure time and labor compliance, schedule optimization/automation, increase engagement and communication with their employees, and gain efficiency utilizing modern WFM.

Contact Centers and Help Desks from any industry who have more than 40 agents.

Ideal number of Users

10 - 1000+

50 - 1000+

Rating


4.4 / 5
(9)
Read All Reviews

4.3 / 5
(16)
Read All Reviews

Ease of Use


4.1 / 5

4.2 / 5

Customer Support


4.4 / 5

4 / 5

Features & Functionality


4.6 / 5

4.3 / 5

Value for Money


4.4 / 5

4.4 / 5

Product Features

  • Budgeting/Forecasting
  • Contractor Management
  • Employee Lifecycle Management
  • Employee Scheduling
  • Labor Forecasting
  • Performance Metrics
  • Recruitment Management
  • Skills Tracking
  • Time & Attendance Management
  • Variable Workforce
  • Budgeting/Forecasting
  • Contractor Management
  • Employee Lifecycle Management
  • Employee Scheduling
  • Labor Forecasting
  • Performance Metrics
  • Recruitment Management
  • Skills Tracking
  • Time & Attendance Management
  • Variable Workforce

Screenshots

View 4 screenshots 129702 thumb
View 4 screenshots 128539 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • close Webinars
  • close Documentation

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Infor Workforce Management vs Verint Monet WFO

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Verint Monet WFO vs Infor Workforce Management